Re: [hylafax-users] How to troubleshoot modem answering problem?

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Joe wrote:

> I have a modem that stopped answering the line.  I have
> confirmed that the line is in fact ringing to the modem.
> I have done a "hylafax stop" then "hylafax start" with
> no luck.  I have not tried to reboot the server.  The
> modems are MultiTech MULTIMODEM ZPX INTERNAL V.92
> ( MT5634ZPX-PCI-U-NV ).  Faxstat shows running and idle
> while it is ringing.  I have not made the modem "down"
> with faxstate.  I have connected to the modem with cu
> and any command I issue responds with OK.  What is a
> good procedure to use to figure out why it won't answer? 


Someone the other day resolved this issue with one of these cards by 
reseating the card (power off, remove, reinsert, power on).

Lee.


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