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Re: [hylafax-users] Problem receiving multiple pages

Does the tiff file contain multiple pages?
If you're using tiff2ps to print it, you need the -a option. See man tiff2ps.

Justin Rush wrote:

I am using : libtiff-3.5.7-13

I figured that it wouldn't be the modem since the modem seems to receive it ok ( faxgetty shows two pages in the messages log ). But, since there have been no other sugguestions, what type of modem would you sugguest I try? Looking mainly at external serial modems, I probably have a bunch lying around in boxes between myself and co-workers, so we should be able to find something that works.

Justin

On Thu, Sep 16, 2004 at 01:27:58AM -0700, Pedro Rocadas wrote:

Well, you are using Red Hat E3, and I think your
libtiff is a good one (< 3.6.1), but it worth checking
out. If it's >= 3.6.1, you should downgrade, see
http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=500

Otherwise, you must blame your USR firmware.

--- Justin Rush <jrush@xxxxxxxxxxxxxx> wrote:


from my config file for ttyS1:
--
# Modem-related stuff: should reflect modem command
interface
# and hardware connection/cabling (e.g. flow
control).
#
ModemType:              Class1          # use class
1 interface
ModemRate:              19200           # rate for
DCE-DTE communication
ModemFlowControl:       xonxoff         # software
flow control
#
ModemSetupDTRCmd:       ATS13=1&D2      # setup so
DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so
DCD reflects carrier (or not)
ModemNoFlowCmd:         AT&H0&I0&R1     # setup
modem for no flow control
ModemHardFlowCmd:       AT&H1&I0&R2     # setup
modem for hardware flow control
ModemSoftFlowCmd:       AT&H2&I2&R1     # setup
modem for software flow control
ModemResultCodesCmd:    ATQ0X4          # enable
result codes
#
ModemMfrQueryCmd:       !USR
ModemModelQueryCmd:     ATI3
ModemRevQueryCmd:       ATI7            # XXX
returns a multi-line result
#
# When AT+FCLASS=1 is issued the modem automatically
switches
# to software flow control; these parameters let the
fax software
# reset flow control as needed after entering Class
1.
#
Class1NFLOCmd:          AT&H0&I0&R1     # setup
modem for no flow control
Class1HFLOCmd:          AT&H1&I0&R2     # setup
modem for hardware flow control
Class1SFLOCmd:          ""              # modem does
this automatically
#
# This should resolve "DIS/DTC received 3 times"
errors:
#
Class1ResponseWaitCmd:  AT+FRS=1        # wait after
sending TCF for response
#
# The remainder of this configuration is included so
that the
# modem "idles" in Class 0 while not sending or
receiving facsimile.
#
ModemSetupAACmd:        AT+FCLASS=0     # leave
modem idling in class 0
ModemAnswerCmd:         AT+FCLASS=1A    # answer in
Class 1
#
# Disables the reporting of bad frames by the modem.
This
# overcomes a firmware problem in the x2 and V90
Sportsters.
# It is not necessary for the Courier modem.
#
Class2NRCmd:    AT+FNR=1,1,1,0
--
The modem is an old USR Courrier modem.  It seems
that the modem is receiving the fax properly but the
internals of hylafax just aren't handling the fax
properly.

Anything else I can check?

Thanks,
Justin


On Mon, Sep 13, 2004 at 11:50:17AM -0700, Pedro
Rocadas wrote:

Did you configured your modem in CLass1? What is

the

value of ModemFlowControl in your config.ttyS1

file?

if it's not xonxoff try it. Other thing, you are

using

a USR modem so, I definittly recommend you hylafax
4.2.0, but if you want a better advice, throw away
that USR and buy a Multitech or a Zoom modem.

--- Justin Rush <jrush@xxxxxxxxxxxxxx> wrote:


Hello,
	I am having a problem receiving multiple pages
using hylafax.  The logs show that multiple

pages

were transmitted, however the resulting tif that

is

generated only has one page.

Sep 13 11:56:23 fromage FaxGetty[12548]: ANSWER:

FAX

CONNECTION  DEVICE '/dev/ttyS1'
Sep 13 11:56:58 fromage FaxGetty[12548]: RECV

FAX

(000000074): from , page 1 in 0:27, INF, 3.85
line/mm, 2-D MMR, 9600 bit/s
Sep 13 11:57:28 fromage FaxGetty[12548]: RECV

FAX

(000000074): from , page 2 in 0:30, INF, 3.85
line/mm, 2-D MMR, 9600 bit/s
Sep 13 11:57:28 fromage FaxGetty[12548]: RECV

FAX

(000000074): recvq/fax000000046.tif from , route

to

<unspecified>, 2 pages in 1:05
Sep 13 11:57:30 fromage FaxGetty[12548]: RECV

FAX:

bin/faxrcvd "recvq/fax000000046.tif" "ttyS1"
"000000074" "" "" ""
Sep 13 11:57:42 fromage FaxGetty[12548]: MODEM

USR

00:00:00/Configuration Profile... Product type



US/Canada External Options HST,V32bis,Terbo,V.FC,V.34 Fax Options

Class 1/Class 2.0 Clock Freq

20.16Mhz

Eprom 256k Ram



32k Supervisor date 12/02/94 DSP date



12/02/94 Supervisor rev 6.0.5 DSP

rev

1.0.6

And from the xferfaxlog:
09/13/04 11:56 RECV 000000074 ttyS1



"" fax "+1.###.###.####" ""



2220056 2 1:05 1:05 "" ""

"" 

  ""
(I put #'s over the number)

I am currently using hylafax-4.1.8-1rh3 on

RedHat

Enterprise Linux v3.0
What could be causing this problem?
If more information is needed, please tell me

what

and I will post it.

Thanks in advance,
Justin Rush
Internet Scout Project
jrush@xxxxxxxxxxxxxx

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