Re: [hylafax-users] Problem receiving multiple pages

[Justin Rush <jrush@xxxxxxxxxxxxxx>]

I am using : libtiff-3.5.7-13

I figured that it wouldn't be the modem since the modem seems to receive it ok ( faxgetty shows two pages in the messages log ).  But, since there have been no other sugguestions, what type of modem would you sugguest I try?  Looking mainly at external serial modems, I probably have a bunch lying around in boxes between myself and co-workers, so we should be able to find something that works.

Justin

On Thu, Sep 16, 2004 at 01:27:58AM -0700, Pedro Rocadas wrote:
> Well, you are using Red Hat E3, and I think your
> libtiff is a good one (< 3.6.1), but it worth checking
> out. If it's >= 3.6.1, you should downgrade, see
> http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=500
> 
> Otherwise, you must blame your USR firmware.
> 
> --- Justin Rush <jrush@xxxxxxxxxxxxxx> wrote:
> 
> > from my config file for ttyS1:
> > --
> > # Modem-related stuff: should reflect modem command
> > interface
> > # and hardware connection/cabling (e.g. flow
> > control).
> > #
> > ModemType:              Class1          # use class
> > 1 interface
> > ModemRate:              19200           # rate for
> > DCE-DTE communication
> > ModemFlowControl:       xonxoff         # software
> > flow control
> > #
> > ModemSetupDTRCmd:       ATS13=1&D2      # setup so
> > DTR drop resets modem
> > ModemSetupDCDCmd:       AT&C1           # setup so
> > DCD reflects carrier (or not)
> > ModemNoFlowCmd:         AT&H0&I0&R1     # setup
> > modem for no flow control
> > ModemHardFlowCmd:       AT&H1&I0&R2     # setup
> > modem for hardware flow control
> > ModemSoftFlowCmd:       AT&H2&I2&R1     # setup
> > modem for software flow control
> > ModemResultCodesCmd:    ATQ0X4          # enable
> > result codes
> > #
> > ModemMfrQueryCmd:       !USR
> > ModemModelQueryCmd:     ATI3
> > ModemRevQueryCmd:       ATI7            # XXX
> > returns a multi-line result
> > #
> > # When AT+FCLASS=1 is issued the modem automatically
> > switches
> > # to software flow control; these parameters let the
> > fax software
> > # reset flow control as needed after entering Class
> > 1.
> > #
> > Class1NFLOCmd:          AT&H0&I0&R1     # setup
> > modem for no flow control
> > Class1HFLOCmd:          AT&H1&I0&R2     # setup
> > modem for hardware flow control
> > Class1SFLOCmd:          ""              # modem does
> > this automatically
> > #
> > # This should resolve "DIS/DTC received 3 times"
> > errors:
> > #
> > Class1ResponseWaitCmd:  AT+FRS=1        # wait after
> > sending TCF for response
> > #
> > # The remainder of this configuration is included so
> > that the
> > # modem "idles" in Class 0 while not sending or
> > receiving facsimile.
> > #
> > ModemSetupAACmd:        AT+FCLASS=0     # leave
> > modem idling in class 0
> > ModemAnswerCmd:         AT+FCLASS=1A    # answer in
> > Class 1
> > #
> > # Disables the reporting of bad frames by the modem.
> >  This
> > # overcomes a firmware problem in the x2 and V90
> > Sportsters.
> > # It is not necessary for the Courier modem.
> > #
> > Class2NRCmd:    AT+FNR=1,1,1,0
> > --
> > The modem is an old USR Courrier modem.  It seems
> > that the modem is receiving the fax properly but the
> > internals of hylafax just aren't handling the fax
> > properly.
> > 
> > Anything else I can check?
> > 
> > Thanks,
> > Justin
> > 
> > 
> > On Mon, Sep 13, 2004 at 11:50:17AM -0700, Pedro
> > Rocadas wrote:
> > > Did you configured your modem in CLass1? What is
> > the
> > > value of ModemFlowControl in your config.ttyS1
> > file?
> > > if it's not xonxoff try it. Other thing, you are
> > using
> > > a USR modem so, I definittly recommend you hylafax
> > > 4.2.0, but if you want a better advice, throw away
> > > that USR and buy a Multitech or a Zoom modem.
> > > 
> > > --- Justin Rush <jrush@xxxxxxxxxxxxxx> wrote:
> > > 
> > > > Hello,
> > > > 	I am having a problem receiving multiple pages
> > > > using hylafax.  The logs show that multiple
> > pages
> > > > were transmitted, however the resulting tif that
> > is
> > > > generated only has one page.
> > > > 
> > > > Sep 13 11:56:23 fromage FaxGetty[12548]: ANSWER:
> > FAX
> > > > CONNECTION  DEVICE '/dev/ttyS1'
> > > > Sep 13 11:56:58 fromage FaxGetty[12548]: RECV
> > FAX
> > > > (000000074): from , page 1 in 0:27, INF, 3.85
> > > > line/mm, 2-D MMR, 9600 bit/s
> > > > Sep 13 11:57:28 fromage FaxGetty[12548]: RECV
> > FAX
> > > > (000000074): from , page 2 in 0:30, INF, 3.85
> > > > line/mm, 2-D MMR, 9600 bit/s
> > > > Sep 13 11:57:28 fromage FaxGetty[12548]: RECV
> > FAX
> > > > (000000074): recvq/fax000000046.tif from , route
> > to
> > > > <unspecified>, 2 pages in 1:05
> > > > Sep 13 11:57:30 fromage FaxGetty[12548]: RECV
> > FAX:
> > > > bin/faxrcvd "recvq/fax000000046.tif" "ttyS1"
> > > > "000000074" "" "" ""
> > > > Sep 13 11:57:42 fromage FaxGetty[12548]: MODEM
> > USR
> > > > 00:00:00/Configuration Profile... Product type  
> >    
> > > >     US/Canada External Options               
> > > > HST,V32bis,Terbo,V.FC,V.34 Fax Options          
> > 
> > > > Class 1/Class 2.0 Clock Freq            
> > 20.16Mhz
> > > > Eprom                  256k Ram                 
> >  
> > > > 32k Supervisor date        12/02/94 DSP date    
> >    
> > > >       12/02/94 Supervisor rev         6.0.5 DSP
> > rev 
> > > >               1.0.6
> > > > 
> > > > And from the xferfaxlog:
> > > > 09/13/04 11:56  RECV    000000074       ttyS1   
> >    
> > > >    ""      fax     "+1.###.###.####"       ""   
> >  
> > > > 2220056 2       1:05    1:05    ""     ""      
> > ""  
> > > >    ""
> > > > (I put #'s over the number)
> > > > 
> > > > I am currently using hylafax-4.1.8-1rh3 on
> > RedHat
> > > > Enterprise Linux v3.0
> > > > What could be causing this problem?
> > > > If more information is needed, please tell me
> > what
> > > > and I will post it.
> > > > 
> > > > Thanks in advance,
> > > > Justin Rush
> > > > Internet Scout Project
> > > > jrush@xxxxxxxxxxxxxx
> > > > 
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