[hylafax-users] email notification problem (no recipient)

To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] email notification problem (no recipient)
From: "The Duke Has You" <thedukehasyou@xxxxxxxxxxx>
Date: Wed, 03 Mar 2004 19:05:28 -0500

Hi to all.

My email notifications are sent the faxmaster because of no recipient reason.

I have hylafax 4.1.6-3-1-92mdk on a mandrake 9.2 box. Every soft uptodate.

I looked into notify and notify.awk and found nothing wrong... Looked for mailaddr entries. But I am not that good a scripter, so I can't really diagnose my problem alone.

Can anyone help me? I post both files below.

Best regards

Marco

------------------------------------------start paste notify #! /bin/sh # $Id: notify.sh.in,v 1.1 2001/04/15 03:48:17 darren Exp $ # # HylaFAX Facsimile Software # # Copyright (c) 1990-1996 Sam Leffler # Copyright (c) 1991-1996 Silicon Graphics, Inc. # HylaFAX is a trademark of Silicon Graphics # # Permission to use, copy, modify, distribute, and sell this software and # its documentation for any purpose is hereby granted without fee, provided # that (i) the above copyright notices and this permission notice appear in # all copies of the software and related documentation, and (ii) the names of # Sam Leffler and Silicon Graphics may not be used in any advertising or # publicity relating to the software without the specific, prior written # permission of Sam Leffler and Silicon Graphics. # # THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, # EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY # WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. # # IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR # ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, # OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, # WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF # LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE # OF THIS SOFTWARE. #

#
# notify qfile why jobtime [nextTry]
#
# Return mail to the submitter of a job when notification is needed.
#
if [ $# != 3 -a $# != 4 ]; then
   echo "Usage: $0 qfile why jobtime [nextTry]"
   exit 1
fi

test -f etc/setup.cache || {
   SPOOL=`pwd`
   cat<<EOF

FATAL ERROR: $SPOOL/etc/setup.cache is missing!

The file $SPOOL/etc/setup.cache is not present.  This
probably means the machine has not been setup using the faxsetup(8C)
command.  Read the documentation on setting up HylaFAX before you
startup a server system.

EOF
   exit 1
}
. etc/setup.cache

QFILE=$1
WHY=$2
JTIME=$3
NEXT=${4:-'??:??'}

($AWK -F: -f bin/notify.awk why=$WHY jobTime=$JTIME nextTry=$NEXT $QFILE || { echo "" echo "Sorry, there was a problem sending notification;" echo "something went wrong in the shell script $0." echo "" exit 1; } ) | 2>&1 $SENDMAIL -t -ffax -oi

------------------------------------------start paste notify.awk #! /bin/sh # $Id: notify.awk,v 1.3 2002/07/20 05:24:17 darren Exp $ # # HylaFAX Facsimile Software # # Copyright (c) 1990-1996 Sam Leffler # Copyright (c) 1991-1996 Silicon Graphics, Inc. # # Permission to use, copy, modify, distribute, and sell this software and # its documentation for any purpose is hereby granted without fee, provided # that (i) the above copyright notices and this permission notice appear in # all copies of the software and related documentation, and (ii) the names of # Sam Leffler and Silicon Graphics may not be used in any advertising or # publicity relating to the software without the specific, prior written # permission of Sam Leffler and Silicon Graphics. # # THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, # EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY # WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. # # IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR # ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, # OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, # WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF # LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE # OF THIS SOFTWARE. #

#
# Awk support program for notify shell script.  This
# stuff is broken out into a separate file to avoid
# overflowing the exec arg list on some systems like SCO.
#

function printItem(fmt, tag, value)
{
   printf "%14s: " fmt "\n", tag, value;
}

function printBanner(banner)
{
   print "";
   print "    ---- " banner " ----";
   print "";
}

function docType(s)
{
   if (match(s, "\.cover"))
	return "PostScript cover page";
   else if (match(s, "\.ps"))
	return "PostScript";
   else if (match(s, "\.tif"))
	return "TIFF";
   else if (match(s, "\.pdf"))
	return "PDF";
   else if (match(s, "\.pcl"))
	return "PCL";
   else
	return "Unknown document type";
}

# # Construct a return-to-sender message. # function returnToSender() { printBanner("Unsent job status"); printItem("%s", "Destination", number); printItem("%s", "JobID", jobid); printItem("%s", "GroupID", groupid); printItem("%s", "Sender", sender); printItem("%s", "Mailaddr", mailaddr); if (commid != "") printItem("%s", "CommID", commid); if (modem != "any") printItem("%s", "Modem", modem); printItem("%s", "Submitted From", client); if (jobType == "facsimile") { printItem("%u (mm)", "Page Width", pagewidth); printItem("%.0f (mm)", "Page Length", pagelength); printItem("%.0f (lpi)", "Resolution", resolution); } printItem("%s", "Status", status == "" ? " (nothing available)" : status); printItem("%u (exchanges with remote device)", "Dialogs", tottries); printItem("%u (consecutive failed calls to destination)", "Dials", ndials); printItem("%u (total phone calls placed)", "Calls", totdials); if (jobType == "facsimile") { printItem("%u (pages transmitted)", "Pages", npages); printItem("%u (total pages to transmit)", "TotPages", totpages); printItem("%u (attempts to send current page)", "Attempts", ntries); printItem("%u (directory of next page to send)", "Dirnum", dirnum); if (nfiles > 0) { printBanner("Documents submitted for transmission"); print "The following documents were submitted for transmission and are"; print "available on the server for reuse until they are automatically"; print "purged when this job is " doneop "d. Documents may also be manually"; print "removed using the faxrm command; consult faxrm(1) for information."; print "" printf "%-20s %8s %s\n", "Filename", "Size", "Type"; for (i = 0; i < nfiles; i++) { "wc -c " files[i] | getline; printf "%-20s %8d %s\n", files[i], $1, docType(files[i]); close("wc -c " files[i]); } } } else if (jobType == "pager") { if (npins != 0) { printBanner("Unsent pages submitted for transmission"); for (i = 0; i < npins; i++) printf "%15s\n", "PIN " pins[i]; } if (nfiles != 0) { printBanner("Message text"); while ((getline <files[0]) > 0) print $0; close(files[0]); } } }

function returnTranscript()
{
   printBanner("Transcript of session follows");
   comFile = "log/c" commid;
   if ((getline <comFile) > 0) {
	do {
	    if (index($0, "-- data") == 0)
		print $0
	} while ((getline <comFile) > 0);
	close(comFile);
   } else {
	printf "    No transcript available";
	if (commid != "")
	    printf "(CommID c" commid ")";
	print ".";
   }
}

function printStatus(s)
{
   if (s == "")
	print "<no reason recorded>";
   else
	print s
}

function putHeaders(subject)
{
   print "To: " mailaddr;
   print "Subject: " subject;
   print "";
   printf "Your " jobType " job to " number;
}

BEGIN		{ nfiles = 0;
		  npins = 0;
		  pagewidth = 0;
		  pagelength = 0;
		  resolution = 0;
		  jobType = "facsimile";
		  signalrate = "unknown";
		  dataformat = "unknown";
		  doneop = "default";
               pagernum = "unknown";
		  commid = "";
		}
/^jobid/	{ jobid = $2; }
/^groupid/	{ groupid = $2; }
/^state/	{ state = $2+0; }
/^doneop/	{ doneop = $2; }
/^number/	{ number = $2; }
/^external/	{ number = $2; }		# override unprocessed number
/^sender/	{ sender = $2; }
/^mailaddr/	{ mailaddr = "duke_justice@xxxxxxxxxxxx"; }
/^jobtag/	{ jobtag = $0; sub("jobtag:", "", jobtag); }
/^jobtype/	{ jobType = $2; }
/^status/	{ status = $0; sub("status:", "", status);
		  if (status ~ /\\$/) {
		      sub("\\\\$", "\n", status);
		      while (getline > 0) {
			  status = status $0;
			  sub("\\\\$", "\n", status);
			  if ($0 !~ /\\$/)
			      break;
		      }
		  }
		}
/^resolution/	{ resolution = $2; }
/^npages/	{ npages = $2; }
/^totpages/	{ totpages = $2; }
/^dirnum/	{ dirnum = $2; }
/^commid/	{ commid = $2; }
/^ntries/	{ ntries = $2; }
/^ndials/	{ ndials = $2; }
/^pagewidth/	{ pagewidth = $2; }
/^pagelength/	{ pagelength = $2; }
/^signalrate/	{ signalrate = $2; }
/^dataformat/	{ dataformat = $2; }
/^modem/	{ modem = $2; }
/^totdials/	{ totdials = $2; }
/^tottries/	{ tottries = $2; }
/^client/	{ client = $2; }
/^[!]*post/	{ files[nfiles++] = $4; }
/^[!]*tiff/	{ files[nfiles++] = $4; }
/^[!]*pcl/	{ files[nfiles++] = $4; }
/^page:/	{ pins[npins++] = $4; }
/^[!]page:/   { pagernum = $4; }
/^data:/	{ files[nfiles++] = $4; }
/^poll/		{ poll = " -p"; }
END {
   if (jobtag == "")
	jobtag = jobType " job " jobid;;
   if (doneop == "default")
	doneop = "remove";
   if (jobType == "pager")
     number = pagernum;
   if (why == "done") {
	putHeaders(jobtag " to " number " completed");
	print " was completed successfully.";
	print "";
	if (jobType == "facsimile") {
	    printItem("%u", "Pages", npages);
	    if (resolution == 196)
		printItem("%s", "Quality", "Fine");
	    else
		printItem("%s", "Quality", "Normal");
	    printItem("%u (mm)", "Page Width", pagewidth);
	    printItem("%.0f (mm)", "Page Length", pagelength);
	    printItem("%s", "Signal Rate", signalrate);
	    printItem("%s", "Data Format", dataformat);
	}
	if (tottries != 1)
	    printItem("%s (exchanges with remote device)", "Dialogs", tottries);
	if (totdials != 1)
	    printItem("%s (total phone calls placed)", "Calls", totdials);
	if (modem != "any")
	    printItem("%s", "Modem", modem);
	printItem("%s", "Submitted From", client);
	printItem("%s", "JobID", jobid);
	printItem("%s", "GroupID", groupid);
	printItem("%s", "CommID", "c" commid);
	printf "\nProcessing time was " jobTime ".\n";
	if (status != "") {
	    print "  Additional information:\n    " status;
	    returnTranscript();
	}
   } else if (why == "failed") {
	putHeaders(jobtag " to " number " failed");
	printf " failed because:\n    ";
	printStatus(status);
	returnTranscript();
	returnToSender();
   } else if (why == "rejected") {
	putHeaders(jobtag " to " number " failed");
	printf " was rejected because:\n    ";
	printStatus(status);
	returnToSender();
   } else if (why == "blocked") {
	putHeaders(jobtag " to " number " blocked");
	printf " is delayed in the scheduling queues because:\n    ";
	printStatus(status);
	print "";
	print "The job will be processed as soon as possible."
   } else if (why == "requeued") {
	putHeaders(jobtag " to " number " requeued");
	printf " was not sent because:\n    ";
	printStatus(status);
	print "";
	print "The job will be retried at " nextTry "."
	returnTranscript();
   } else if (why == "removed" || why == "killed") {
	putHeaders(jobtag " to " number " removed from queue");
	print " was deleted from the queue.";
	if (why == "killed")
	    returnToSender();
   } else if (why == "timedout") {
	putHeaders(jobtag " to " number " failed");
	print " could not be completed before the appointed deadline.";
	returnToSender();
   } else if (why == "format_failed") {
	putHeaders(jobtag " to " number " failed");
	print " was not sent because document conversion"
	print "to facsimile failed.  The output from the converter program was:\n";
	print status "\n";
	printf "Check any PostScript documents for non-standard fonts %s.\n",
	    "and invalid constructs";
	returnToSender();
   } else if (why == "no_formatter") {
	putHeaders(jobtag " to " number " failed");
	print " was not sent because";
	print "the document conversion script was not found.";
	returnToSender();
   } else if (match(why, "poll_*")) {
	putHeaders("Notice about " jobtag);
	printf ", a polling request,\ncould not be completed because ";
	if (why == "poll_rejected")
	    print "the remote side rejected your request.";
	else if (why == "poll_no_document")
	    print "no document was available for retrieval.";
	else if (why == "poll_failed")
	    print "an unspecified problem occurred.";
	print "";
	printf "Processing time was %s.\n", jobTime;
	returnTranscript();
   } else {
	putHeaders("Notice about " jobtag);
	print " had something happen to it."
	print "Unfortunately, the notification script was invoked",
	    "with an unknown reason"
	print "so the rest of this message is for debugging:\n";
	print "why: " why;
	print "jobTime: " jobTime;
	print "nextTry: " nextTry;
	print  "";
	print "This should not happen, please report it to your administrator.";
	returnTranscript();
	returnToSender();
   }
}

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