Re: [hylafax-users] Modem recommendation

["Josh Welch" <jwelch@buffalowildwings.com>]

Michael T. Babcock
> We are having some levels of difficulty with certain users on our
> Multitech MT2384BA and MT5600BL modems; in about 1/15 faxes, we one of:
>
> "Modem protocol error (unknown post-page response)"
> "No answer (T.30 T1 timeout)"
> "No response to EOP repeated 3 times"
> "No response to MPS or EOP repeated 3 tries"
> "RSPREC error/got DCN"
> "RSPREC error/got DCN; Giving up after 3 attempts to send same page"
> "RSPREC error/got DCN; too many attempts to dial"
>
> I was wondering if anyone has a recommendation of either (a) a modem to
> recommend that is _solid_ and _works_ with HylaFax for over 107
> different fax destinations or (b) a definate fix to some/all of these
> types of errors.
>
> PS, I'm un-flashing one of my MT2384BA modems to which I'd applied to
> 'fghang fix' because it is currently causing me more errors (on average)
> than the other (identical, non-flashed) modem.
>
> --
> Michael T. Babcock
> C.T.O., FibreSpeed Ltd.
> http://www.fibrespeed.net/~mbabcock
>
A couple of things were left out of your post that could make a significant
difference. First, what version of HylaFAX are you on. If you aren't on
4.1.3, that would be a good step to take, seems like every new version has a
substantial number of tweaks, fixes, etc. Second, if you are running the
modems in class 2/2.0, you may want to look at class 1. I know that the
MT1932ZDX I have from MultiTech don't do class 1, but most of their line
does. Overall, the MultiTech modems are well thought of and you should have
good success with them.


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