Re: [hylafax-users] Hylafax and brother faxmachines

[Richard Houston <rhouston@rlhc.net>]

I agree with what you are saying but management wants us to fix this.

Here is a log for your perusal.

Thanks for any help you may be able to provide.

Rich

Log file below!

Sep 23 12:08:43.43: [ 1360]: SESSION BEGIN 00000198 19995551212
Sep 23 12:08:43.43: [ 1360]: HylaFAX (tm) Version 4.1.2
Sep 23 12:08:43.43: [ 1360]: <-- [4:ATA\r]
Sep 23 12:08:49.63: [ 1360]: --> [7:CONNECT]
Sep 23 12:08:49.63: [ 1360]: ANSWER: FAX CONNECTION  DEVICE
'/dev/ttyrp06'
Sep 23 12:08:49.63: [ 1360]: RECV FAX: begin
Sep 23 12:08:49.63: [ 1360]: <-- data [23]
Sep 23 12:08:49.63: [ 1360]: <-- data [2]
Sep 23 12:08:51.32: [ 1360]: --> [7:CONNECT]
Sep 23 12:08:51.32: [ 1360]: <-- data [10]
Sep 23 12:08:51.32: [ 1360]: <-- data [2]
Sep 23 12:08:51.96: [ 1360]: --> [2:OK]
Sep 23 12:08:51.96: [ 1360]: <-- [9:AT+FRH=3\r]
Sep 23 12:08:52.56: [ 1360]: --> [7:CONNECT]
Sep 23 12:08:53.90: [ 1360]: --> [2:OK]
Sep 23 12:08:53.90: [ 1360]: REMOTE TSI "2042841533"
Sep 23 12:08:53.90: [ 1360]: <-- [9:AT+FRH=3\r]
Sep 23 12:08:54.32: [ 1360]: --> [7:CONNECT]
Sep 23 12:08:54.32: [ 1360]: --> [2:OK]
Sep 23 12:08:54.32: [ 1360]: REMOTE wants 9600 bit/s
Sep 23 12:08:54.32: [ 1360]: REMOTE wants page width 1728 pixels in 215
mm
Sep 23 12:08:54.32: [ 1360]: REMOTE wants unlimited page length 
Sep 23 12:08:54.32: [ 1360]: REMOTE wants 3.85 line/mm
Sep 23 12:08:54.32: [ 1360]: REMOTE wants 1-D MR
Sep 23 12:08:54.32: [ 1360]: RECV training at v.29 9600 bit/s
Sep 23 12:08:54.32: [ 1360]: <-- [10:AT+FRM=96\r]
Sep 23 12:08:58.81: [ 1360]: --> [0:]
Sep 23 12:08:58.81: [ 1360]: MODEM <Empty line>
Sep 23 12:08:58.81: [ 1360]: <-- data [1]
Sep 23 12:08:59.00: [ 1360]: --> [2:OK]
Sep 23 12:08:59.00: [ 1360]: DELAY 75 ms
Sep 23 12:08:59.07: [ 1360]: <-- [9:AT+FTH=3\r]
Sep 23 12:08:59.30: [ 1360]: --> [7:CONNECT]
Sep 23 12:08:59.30: [ 1360]: <-- data [3]
Sep 23 12:08:59.30: [ 1360]: <-- data [2]
Sep 23 12:09:00.62: [ 1360]: --> [2:OK]
Sep 23 12:09:00.62: [ 1360]: TRAINING failed
Sep 23 12:09:00.62: [ 1360]: <-- [9:AT+FRH=3\r]
Sep 23 12:09:06.62: [ 1360]: --> [7:CONNECT]
Sep 23 12:09:08.10: [ 1360]: --> [2:OK]
Sep 23 12:09:08.10: [ 1360]: REMOTE TSI "2042841533"
Sep 23 12:09:08.10: [ 1360]: <-- [9:AT+FRH=3\r]
Sep 23 12:09:08.44: [ 1360]: --> [7:CONNECT]
Sep 23 12:09:08.44: [ 1360]: --> [2:OK]
Sep 23 12:09:08.44: [ 1360]: REMOTE wants 9600 bit/s
Sep 23 12:09:08.44: [ 1360]: REMOTE wants page width 1728 pixels in 215
mm
Sep 23 12:09:08.44: [ 1360]: REMOTE wants unlimited page length 
Sep 23 12:09:08.44: [ 1360]: REMOTE wants 3.85 line/mm
Sep 23 12:09:08.44: [ 1360]: REMOTE wants 1-D MR
Sep 23 12:09:08.44: [ 1360]: RECV training at v.29 9600 bit/s
Sep 23 12:09:08.44: [ 1360]: <-- [10:AT+FRM=96\r]
Sep 23 12:09:12.93: [ 1360]: --> [0:]
Sep 23 12:09:12.93: [ 1360]: MODEM <Empty line>
Sep 23 12:09:12.93: [ 1360]: <-- data [1]
Sep 23 12:09:13.12: [ 1360]: --> [2:OK]
Sep 23 12:09:13.12: [ 1360]: DELAY 75 ms
Sep 23 12:09:13.19: [ 1360]: <-- [9:AT+FTH=3\r]
Sep 23 12:09:13.42: [ 1360]: --> [7:CONNECT]
Sep 23 12:09:13.42: [ 1360]: <-- data [3]
Sep 23 12:09:13.42: [ 1360]: <-- data [2]
Sep 23 12:09:14.74: [ 1360]: --> [2:OK]
Sep 23 12:09:14.74: [ 1360]: TRAINING failed
Sep 23 12:09:14.74: [ 1360]: <-- [9:AT+FRH=3\r]
Sep 23 12:09:21.73: [ 1360]: --> [0:]
Sep 23 12:09:21.73: [ 1360]: MODEM <Empty line>
Sep 23 12:09:21.73: [ 1360]: <-- data [1]
Sep 23 12:09:21.93: [ 1360]: MODEM <Timeout>
Sep 23 12:09:21.93: [ 1360]: DELAY 1500 ms
Sep 23 12:09:23.43: [ 1360]: <-- [9:AT+FTH=3\r]
Sep 23 12:09:23.43: [ 1360]: --> [2:OK]
Sep 23 12:09:23.43: [ 1360]: DELAY 1500 ms
Sep 23 12:09:24.93: [ 1360]: <-- [9:AT+FTH=3\r]
Sep 23 12:09:24.93: [ 1360]: --> [7:CONNECT]
Sep 23 12:09:24.93: [ 1360]: <-- data [23]
Sep 23 12:09:24.93: [ 1360]: <-- data [2]
Sep 23 12:09:26.20: [ 1360]: --> [2:OK]
Sep 23 12:09:27.93: [ 1360]: --> [0:]
Sep 23 12:09:27.93: [ 1360]: MODEM <Empty line>
Sep 23 12:09:27.93: [ 1360]: RECV FAX: Failure to train modems
Sep 23 12:09:27.93: [ 1360]: RECV FAX: end
Sep 23 12:09:27.93: [ 1360]: SESSION END 

On Thu, 2002-09-26 at 11:48, Jay R. Ashworth wrote:
> On Mon, Sep 23, 2002 at 10:41:53AM -0500, Richard Houston wrote:
> > I have a high volume hylafax system with 36 lines and receive up to
7000
> > faxes a day.
> > 
> > We have a issue with, so far Brother 560 and Brother 1270 model fax
> > machines. I have a 560 for testing and when sending a fax I get a
"poor
> > line condition" error page printout but the fax gets through.
> 
> If you get that many faxes a day, and the *only* machines you have
> trouble with is the Brothers, I'm betting it's their fault.
> 
> Which doesn't mean it couldn't be worked around.
> 
> Have you posted a high-detail commlog?
> 
> Cheers,
> -- jra
> -- 
> Jay R. Ashworth                                               
jra@baylink.com
> Member of the Technical Staff     Baylink                            
RFC 2100
> The Suncoast Freenet         The Things I Think
> Tampa Bay, Florida        http://baylink.pitas.com             +1 727
647 1274
> 
>    "If you don't have a dream; how're you gonna have a dream come
true?"
>      -- Captain Sensible, The Damned (from South Pacific's "Happy
Talk")
> 
> ____________________ HylaFAX(tm) Users Mailing List
_______________________
>   To subscribe/unsubscribe, click
http://lists.hylafax.org/cgi-bin/lsg2.cgi
>  On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org <
/dev/null
>   *To learn about commercial HylaFAX(tm) support, mail
sales@hylafax.org.*
> 
>
On Thu, 2002-09-26 at 11:49, Jay R. Ashworth wrote:
> On Tue, Sep 24, 2002 at 10:13:24AM -0500, Richard Houston wrote:
> > We have changed modems to an older Multitek modem and it works just
> > fine. So I figure it has something to do with the way we are
> > initializing the modem or something. Anyone got any ideas? Anything I
> > should be looking at? 
> 
> Are you using Class 1?  It sounds like you're in Class 2...
> 
> Cheers,
> -- jra
> -- 
> Jay R. Ashworth                                                jra@baylink.com
> Member of the Technical Staff     Baylink                             RFC 2100
> The Suncoast Freenet         The Things I Think
> Tampa Bay, Florida        http://baylink.pitas.com             +1 727 647 1274
> 
>    "If you don't have a dream; how're you gonna have a dream come true?"
>      -- Captain Sensible, The Damned (from South Pacific's "Happy Talk")
> 
> ____________________ HylaFAX(tm) Users Mailing List _______________________
>   To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
>  On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null
>   *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*
> 
> 



____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*