Re: [hylafax-users] Hylafax and brother faxmachines

[Richard Houston <rhouston@rlhc.net>]

After further testing the faxes are not getting through. I was told by
one of the support persons that they were but guess that was wrong.

We have changed modems to an older Multitek modem and it works just
fine. So I figure it has something to do with the way we are
initializing the modem or something. Anyone got any ideas? Anything I
should be looking at? 

Thanks

Rich

On Tue, 2002-09-24 at 01:03, Sedat Yilmazer wrote:
> 
>  High Rich,
> 
>  You said " I get a "poor line condition" error page printout but the
> fax gets through" but following log tells IT DID NOT GET THROUGH. As
> long as you get "TRAINING failed" error you can do nothing about it at
> the software side.  I do not know about the modem you used very much but
> i did not have any problems with Multitech MT56344ZPX-PCI and
> ISI5634PCI/8 modems. 
> 
> 
>  Sedat
> 
> -----Original Message-----
> From: Richard Houston [mailto:rhouston@rlhc.net] 
> Sent: Monday, September 23, 2002 7:51 PM
> To: Sedat Yilmazer
> Subject: RE: [hylafax-users] Hylafax and brother faxmachines
> 
> Guess that would make sense. I have add the latest below.
> 
> Thanks for the help.
> 
> Rich
> 
> Sep 23 12:08:43.43: [ 1360]: SESSION BEGIN 00000198 19995551212
> Sep 23 12:08:43.43: [ 1360]: HylaFAX (tm) Version 4.1.2
> Sep 23 12:08:43.43: [ 1360]: <-- [4:ATA\r]
> Sep 23 12:08:49.63: [ 1360]: --> [7:CONNECT]
> Sep 23 12:08:49.63: [ 1360]: ANSWER: FAX CONNECTION  DEVICE
> '/dev/ttyrp06'
> Sep 23 12:08:49.63: [ 1360]: RECV FAX: begin
> Sep 23 12:08:49.63: [ 1360]: <-- data [23]
> Sep 23 12:08:49.63: [ 1360]: <-- data [2]
> Sep 23 12:08:51.32: [ 1360]: --> [7:CONNECT]
> Sep 23 12:08:51.32: [ 1360]: <-- data [10]
> Sep 23 12:08:51.32: [ 1360]: <-- data [2]
> Sep 23 12:08:51.96: [ 1360]: --> [2:OK]
> Sep 23 12:08:51.96: [ 1360]: <-- [9:AT+FRH=3\r]
> Sep 23 12:08:52.56: [ 1360]: --> [7:CONNECT]
> Sep 23 12:08:53.90: [ 1360]: --> [2:OK]
> Sep 23 12:08:53.90: [ 1360]: REMOTE TSI "2042841533"
> Sep 23 12:08:53.90: [ 1360]: <-- [9:AT+FRH=3\r]
> Sep 23 12:08:54.32: [ 1360]: --> [7:CONNECT]
> Sep 23 12:08:54.32: [ 1360]: --> [2:OK]
> Sep 23 12:08:54.32: [ 1360]: REMOTE wants 9600 bit/s
> Sep 23 12:08:54.32: [ 1360]: REMOTE wants page width 1728 pixels in 215
> mm
> Sep 23 12:08:54.32: [ 1360]: REMOTE wants unlimited page length 
> Sep 23 12:08:54.32: [ 1360]: REMOTE wants 3.85 line/mm
> Sep 23 12:08:54.32: [ 1360]: REMOTE wants 1-D MR
> Sep 23 12:08:54.32: [ 1360]: RECV training at v.29 9600 bit/s
> Sep 23 12:08:54.32: [ 1360]: <-- [10:AT+FRM=96\r]
> Sep 23 12:08:58.81: [ 1360]: --> [0:]
> Sep 23 12:08:58.81: [ 1360]: MODEM <Empty line>
> Sep 23 12:08:58.81: [ 1360]: <-- data [1]
> Sep 23 12:08:59.00: [ 1360]: --> [2:OK]
> Sep 23 12:08:59.00: [ 1360]: DELAY 75 ms
> Sep 23 12:08:59.07: [ 1360]: <-- [9:AT+FTH=3\r]
> Sep 23 12:08:59.30: [ 1360]: --> [7:CONNECT]
> Sep 23 12:08:59.30: [ 1360]: <-- data [3]
> Sep 23 12:08:59.30: [ 1360]: <-- data [2]
> Sep 23 12:09:00.62: [ 1360]: --> [2:OK]
> Sep 23 12:09:00.62: [ 1360]: TRAINING failed
> Sep 23 12:09:00.62: [ 1360]: <-- [9:AT+FRH=3\r]
> Sep 23 12:09:06.62: [ 1360]: --> [7:CONNECT]
> Sep 23 12:09:08.10: [ 1360]: --> [2:OK]
> Sep 23 12:09:08.10: [ 1360]: REMOTE TSI "2042841533"
> Sep 23 12:09:08.10: [ 1360]: <-- [9:AT+FRH=3\r]
> Sep 23 12:09:08.44: [ 1360]: --> [7:CONNECT]
> Sep 23 12:09:08.44: [ 1360]: --> [2:OK]
> Sep 23 12:09:08.44: [ 1360]: REMOTE wants 9600 bit/s
> Sep 23 12:09:08.44: [ 1360]: REMOTE wants page width 1728 pixels in 215
> mm
> Sep 23 12:09:08.44: [ 1360]: REMOTE wants unlimited page length 
> Sep 23 12:09:08.44: [ 1360]: REMOTE wants 3.85 line/mm
> Sep 23 12:09:08.44: [ 1360]: REMOTE wants 1-D MR
> Sep 23 12:09:08.44: [ 1360]: RECV training at v.29 9600 bit/s
> Sep 23 12:09:08.44: [ 1360]: <-- [10:AT+FRM=96\r]
> Sep 23 12:09:12.93: [ 1360]: --> [0:]
> Sep 23 12:09:12.93: [ 1360]: MODEM <Empty line>
> Sep 23 12:09:12.93: [ 1360]: <-- data [1]
> Sep 23 12:09:13.12: [ 1360]: --> [2:OK]
> Sep 23 12:09:13.12: [ 1360]: DELAY 75 ms
> Sep 23 12:09:13.19: [ 1360]: <-- [9:AT+FTH=3\r]
> Sep 23 12:09:13.42: [ 1360]: --> [7:CONNECT]
> Sep 23 12:09:13.42: [ 1360]: <-- data [3]
> Sep 23 12:09:13.42: [ 1360]: <-- data [2]
> Sep 23 12:09:14.74: [ 1360]: --> [2:OK]
> Sep 23 12:09:14.74: [ 1360]: TRAINING failed
> Sep 23 12:09:14.74: [ 1360]: <-- [9:AT+FRH=3\r]
> Sep 23 12:09:21.73: [ 1360]: --> [0:]
> Sep 23 12:09:21.73: [ 1360]: MODEM <Empty line>
> Sep 23 12:09:21.73: [ 1360]: <-- data [1]
> Sep 23 12:09:21.93: [ 1360]: MODEM <Timeout>
> Sep 23 12:09:21.93: [ 1360]: DELAY 1500 ms
> Sep 23 12:09:23.43: [ 1360]: <-- [9:AT+FTH=3\r]
> Sep 23 12:09:23.43: [ 1360]: --> [2:OK]
> Sep 23 12:09:23.43: [ 1360]: DELAY 1500 ms
> Sep 23 12:09:24.93: [ 1360]: <-- [9:AT+FTH=3\r]
> Sep 23 12:09:24.93: [ 1360]: --> [7:CONNECT]
> Sep 23 12:09:24.93: [ 1360]: <-- data [23]
> Sep 23 12:09:24.93: [ 1360]: <-- data [2]
> Sep 23 12:09:26.20: [ 1360]: --> [2:OK]
> Sep 23 12:09:27.93: [ 1360]: --> [0:]
> Sep 23 12:09:27.93: [ 1360]: MODEM <Empty line>
> Sep 23 12:09:27.93: [ 1360]: RECV FAX: Failure to train modems
> Sep 23 12:09:27.93: [ 1360]: RECV FAX: end
> Sep 23 12:09:27.93: [ 1360]: SESSION END
> 
> 
> On Mon, 2002-09-23 at 11:19, Sedat Yilmazer wrote:
> > 
> >   A detailed session log would help 
> > 
> >  Sedat
> > 
> > -----Original Message-----
> > From: hylafax-users-bounce@hylafax.org
> > [mailto:hylafax-users-bounce@hylafax.org] On Behalf Of Richard Houston
> > Sent: Monday, September 23, 2002 6:42 PM
> > To: Hylafax-mailing list
> > Subject: [hylafax-users] Hylafax and brother faxmachines
> > 
> > Hello all,
> > 
> > I have a high volume hylafax system with 36 lines and receive up to
> 7000
> > faxes a day.
> > 
> > We have a issue with, so far Brother 560 and Brother 1270 model fax
> > machines. I have a 560 for testing and when sending a fax I get a
> "poor
> > line condition" error page printout but the fax gets through.
> > 
> > We are running hylafax 4.1.2 with brand new Multitek MT5600ZDX modems.
> > 
> > Anyone have any ideas on what our issue might be and how to correct
> it?
> > 
> > Any help would be greatly appreciated.
> > 
> > Thanks
> > 
> > Richard Houston
> > 
> > 
> > 
> > 
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> > 
> > 
> 
> 
> 



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