Re: [hylafax-users] Convert to pdf stopped working:

["Jay R. Ashworth" <jra@baylink.com>]

On Wed, Sep 11, 2002 at 03:50:29PM -0400, Sunil William Savkar wrote:
> Joe wrote:
> > Greetings.  We have been using hylafax for about 2 months now with no
> > problems.  We have a fax admin that receives all faxes as .pdf
> > attachments by FaxDispatch script.
> 
> > This was all working great until now.
> >  There have been no changes to hylafax since this started working, but
> > today, it sends .pdf files but they are corrupted.  I had to revert back
> > to sending them as .tif attachments until I get the .pdf problem
> > resolved.  Could anyone tell me what has went wrong, where to look, and
> > what I need to do to fix it?? (I've checked the logs and they all seem
> > to think that hylafax receives the faxes just fine.).  Please advise.
> 
> The most likely culprit is that the scripts called by faxrcvd.sh, namely
> tiff2ps or ps2pdf, have been updated or corrupted and this is causing your
> problem.
> 
> Basically hylafax does not of course do its own conversions from tiff, but
> uses system installed executables.  If these are hosed, your pdfs are
> hosed.
> 
> See if with the same files, you have the same problem with tiff2ps and
> then ps2pdf done manually.

Alternatively: does it look corrupted on *more than one PC*?  Windows'
DLL hygiene is notably lousy; upgrading something completely unrelated
on your workstation could have trashed AcroRead.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra@baylink.com
Member of the Technical Staff     Baylink                             RFC 2100
The Suncoast Freenet         The Things I Think
Tampa Bay, Florida        http://baylink.pitas.com             +1 727 647 1274

   "If you don't have a dream; how're you gonna have a dream come true?"
     -- Captain Sensible, The Damned (from South Pacific's "Happy Talk")

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