Re: [hylafax-users] Some TIFF's have bad pages

[Lee Howard <faxguy@deanox.com>]

On 2002.04.21 22:30 Dustin Puryear wrote:
> Very rarely (I would say less than 1%) we have a TIFF delivered by 
> Hylafax that isn't quite right. Even though this rarely happens, one 
> time is one time too many, as this is a business environment that lives 
> by faxes (and a high volume of them at that), so a lost fax is BAD.

Known problem.
See: http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=195

Essentially you can filter the faxes through something like ImageMagick's 
'convert' or libtiff's 'tiffcp'.

It will be worse if you're using Class 2/2.0.
See: http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=219

> I remember digging around a while ago, and found something about Kodac 
> viewers and TIFF compression types causing problems? I can't remember 
> where I found that link! Anyway, if this were the case, wouldn't all 
> attempts to view a fax fail?

The compression type has nothing to do with it.

Lee.

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