Re: flexfax: facsimile not received (fwd)

[Louis Bertrand <louis@bertrandtech.on.ca>]

Noisy line?  Your modem appears to be retraining (changing parameters for
better communication), and failing. Try a lower bit rate than 14400 or
consult your modem manual to see if you can program safe defaults into the
EEPROM. Also, try with a local modem (same building or neighbour).

Regards
 --Louis  <louis@bertrandtech.on.ca> 

Louis Bertrand       http://www.bertrandtech.on.ca/
Bertrand Technical Services, Bowmanville, ON, Canada  

OpenBSD: Secure by default.  http://www.openbsd.org/

On Mon, 24 Jan 2000, Jose Pedro Pereira wrote:

> 
> I just get this message when I try to receive a Fax... May you help me
> out...
> 
> I have mandrake 6.1, hylafax-v4.0pl2 and a Zoom 14.4 VFX External modem...
> My config.fax file looks as follows:
> 
> CountryCode:		351
> AreaCode:		21
> FAXNumber:		"+351 21 *******"
> LongDistancePrefix:	""
> InternationalPrefix:	00
> DialStringRules:	etc/dialrules
> ServerTracing:		1
> SessionTracing:		11
> RecvFileMode:		0644
> LogFileMode:		0644
> DeviceMode:		0600
> RingsBeforeAnswer:	3
> SpeakerVolume:		low
> GettyArgs:		"-h %l dx_%s"
> LocalIdentifier:	"SITAF S.A. from the Network Fax Server"
> TagLineFont:		etc/lutRS18.pcf
> TagLineFormat:		"From %%l|%c|Page %%p of %%t"
> MaxRecvPages:		25
> #
> #
> # Modem-related stuff: should reflect modem command interface
> # and hardware connection/cabling (e.g. flow control).
> #
> ModemType:		Class1		# use class 1 interface
> ModemRate:		19200
> ModemFlowControl:	xonxoff
> #
> ModemNoFlowCmd:		AT&K		# disable flow control cmd
> ModemHardFlowCmd:	AT&K3		# hardware flow control cmd
> ModemSoftFlowCmd:	AT&K4		# software flow control cmd
> ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
> ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)r1:	AT&C1		# setup so DCD reflects carrier (or not)c1
> AdaptiveAnswer:		yes
> AnswerRotary:		"fax data"
> ModemAnswerCmd:		AT+FCLASS=1;A
> ModemAnswerDataCmd:	ATH+FCLASS=0;A
> Class1RecvIdentTimer:	10000
> ModemSetupAACmd:	AT+FAA=0 	# in case modem supports Class 2 also
> #
> ModemMfrQueryCmd:	!Rockwell	# no way to query modem
> ModemModelQueryCmd:	!RC32ACL	# not always right
> ModemRevQueryCmd:	ATI3
> #
> ModemSendFillOrder:	LSB2MSB
> ModemRecvFillOrder:	MSB2LSB
> 
> 
> 
> 
> 
> ---------- Forwarded message ----------
> Date: 24 Jan 2000 14:16:31 -0000
> From: The HylaFAX Receive Agent <fax@mail.net.sitaf.pt>
> To: FaxMaster@mail.net.sitaf.pt
> Subject: facsimile not received
> 
> An attempt to receive facsimile on fax failed because:
> 
>     COMREC received DCN
> 
>     ---- Transcript of session follows ----
> 
> Jan 24 14:15:50.10: [  759]: SESSION BEGIN 00000007 351218420031
> Jan 24 14:15:50.10: [  759]: <-- [14:AT+FCLASS=1;A\r]
> Jan 24 14:15:55.55: [  759]: --> [7:CONNECT]
> Jan 24 14:15:55.55: [  759]: ANSWER: FAX CONNECTION
> Jan 24 14:15:55.55: [  759]: RECV FAX: begin
> Jan 24 14:15:57.15: [  759]: --> [7:CONNECT]
> Jan 24 14:15:57.63: [  759]: --> [2:OK]
> Jan 24 14:15:57.63: [  759]: <-- [9:AT+FRH=3\r]
> Jan 24 14:15:58.01: [  759]: --> [7:CONNECT]
> Jan 24 14:15:59.38: [  759]: --> [2:OK]
> Jan 24 14:15:59.38: [  759]: REMOTE TSI "351218461211"
> Jan 24 14:15:59.38: [  759]: <-- [9:AT+FRH=3\r]
> Jan 24 14:15:59.40: [  759]: --> [7:CONNECT]
> Jan 24 14:15:59.70: [  759]: --> [2:OK]
> Jan 24 14:15:59.70: [  759]: REMOTE wants 14400 bit/s
> Jan 24 14:15:59.70: [  759]: REMOTE wants page width 1728 pixels in 215 mm
> Jan 24 14:15:59.70: [  759]: REMOTE wants unlimited page length 
> Jan 24 14:15:59.70: [  759]: REMOTE wants 3.85 line/mm
> Jan 24 14:15:59.70: [  759]: REMOTE wants 2-D MR
> Jan 24 14:15:59.70: [  759]: RECV training at v.17 14400 bit/s
> Jan 24 14:15:59.70: [  759]: <-- [11:AT+FRM=145\r]
> Jan 24 14:16:01.40: [  759]: --> [7:CONNECT]
> Jan 24 14:16:02.97: [  759]: RECV: TCF 2785 bytes, 2% non-zero, 2702 zero-run
> Jan 24 14:16:02.97: [  759]: --> [10:NO CARRIER]
> Jan 24 14:16:02.97: [  759]: DELAY 75 ms
> Jan 24 14:16:03.05: [  759]: <-- [9:AT+FTH=3\r]
> Jan 24 14:16:03.09: [  759]: --> [7:CONNECT]
> Jan 24 14:16:04.37: [  759]: --> [2:OK]
> Jan 24 14:16:04.37: [  759]: TRAINING succeeded
> Jan 24 14:16:04.37: [  759]: <-- [11:AT+FRM=146\r]
> Jan 24 14:16:05.04: [  759]: --> [7:CONNECT]
> Jan 24 14:16:05.04: [  759]: RECV: begin page
> Jan 24 14:16:26.50: [  759]: RECV: 1463 total lines, 1346 bad lines, 124 consecutive bad lines
> Jan 24 14:16:26.50: [  759]: RECV: REJECT page quality, 7% good lines (95% required)
> Jan 24 14:16:26.50: [  759]: RECV: end page
> Jan 24 14:16:26.50: [  759]: --> [10:NO CARRIER]
> Jan 24 14:16:26.50: [  759]: <-- [9:AT+FRH=3\r]
> Jan 24 14:16:26.85: [  759]: --> [7:CONNECT]
> Jan 24 14:16:27.65: [  759]: --> [2:OK]
> Jan 24 14:16:27.65: [  759]: RECV recv EOP (no more pages or documents)
> Jan 24 14:16:27.65: [  759]: <-- [9:AT+FTH=3\r]
> Jan 24 14:16:27.71: [  759]: --> [7:CONNECT]
> Jan 24 14:16:28.99: [  759]: --> [2:OK]
> Jan 24 14:16:28.99: [  759]: RECV send RTN (retrain negative)
> Jan 24 14:16:28.99: [  759]: <-- [9:AT+FRH=3\r]
> Jan 24 14:16:29.35: [  759]: --> [7:CONNECT]
> Jan 24 14:16:30.27: [  759]: --> [2:OK]
> Jan 24 14:16:30.27: [  759]: RECV recv DCN
> Jan 24 14:16:30.27: [  759]: RECV FAX (00000007): recvq/fax00003.tif from 351218461211, route to <unspecified>, 0 pages in 0:35
> Jan 24 14:16:30.27: [  759]: RECV FAX: COMREC received DCN
> Jan 24 14:16:30.27: [  759]: <-- [9:AT+FTH=3\r]
> Jan 24 14:16:30.33: [  759]: --> [7:CONNECT]
> Jan 24 14:16:31.61: [  759]: --> [2:OK]
> Jan 24 14:16:31.61: [  759]: RECV FAX (00000007): session with 351218461211 terminated abnormally: COMREC received DCN
> Jan 24 14:16:31.61: [  759]: RECV FAX: bin/faxrcvd "recvq/fax00003.tif" "fax" "00000007" "COMREC received DCN"
> 
> 
>