User talk:Westlandnick

I did some searching and found this error elsewhere, But I haven't found a solution yet. I have setup a debian wheezy server, with hylafax 6.0.6 and exim4. I think the issue might actually be with the phone service. I set it up at my work with a normal phone line and it worked on every test. When installed at my clients house, this error is happening almost every single time, and the faxes are getting cut off. He has comcast internet/phone service. So its a VoIP, when they set it up he told them he was using 1 of the lines for fax, and they told him it would work. I thought it was just this fax server failing, but he said his regular fax machine will get pages cut off as well. I'm wondering if anyone has any advice? Switch to a different VoIP, or do we need to bring in a POTS? Thanks

Mar 04 08:38:25.24: [ 2967]: HylaFAX (tm) Version 6.0.6 Mar 04 08:38:25.24: [ 2967]: <-- [4:ATA\r] Mar 04 08:38:33.62: [ 2967]: --> [5:+FCON] Mar 04 08:38:33.62: [ 2967]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS0' Mar 04 08:38:33.62: [ 2967]: RECV FAX: begin Mar 04 08:38:47.22: [ 2967]: --> [28:+FTSI:" 8016295580"] Mar 04 08:38:47.22: [ 2967]: REMOTE TSI "801*******" Mar 04 08:38:47.24: [ 2967]: --> [21:+FDCS:1,5,0,2,1,0,0,0] Mar 04 08:38:47.24: [ 2967]: REMOTE wants 14400 bit/s Mar 04 08:38:47.24: [ 2967]: REMOTE wants A4 page width (215 mm) Mar 04 08:38:47.24: [ 2967]: REMOTE wants unlimited page length Mar 04 08:38:47.24: [ 2967]: REMOTE wants 7.7 line/mm Mar 04 08:38:47.24: [ 2967]: REMOTE wants 2-D MR Mar 04 08:38:47.24: [ 2967]: --> [2:OK] Mar 04 08:38:47.24: [ 2967]: <-- [7:AT+FDR\r] Mar 04 08:38:48.52: [ 2967]: --> [5:+FCFR] Mar 04 08:38:48.53: [ 2967]: --> [28:+FTSI:" 801*******"] Mar 04 08:38:48.53: [ 2967]: REMOTE TSI "801*******" Mar 04 08:38:48.55: [ 2967]: --> [21:+FDCS:1,5,0,2,1,0,0,0] Mar 04 08:38:48.55: [ 2967]: REMOTE wants 14400 bit/s Mar 04 08:38:48.55: [ 2967]: REMOTE wants A4 page width (215 mm) Mar 04 08:38:48.55: [ 2967]: REMOTE wants unlimited page length Mar 04 08:38:48.55: [ 2967]: REMOTE wants 7.7 line/mm Mar 04 08:38:48.55: [ 2967]: REMOTE wants 2-D MR Mar 04 08:38:49.72: [ 2967]: --> [7:CONNECT] Mar 04 08:38:49.72: [ 2967]: RECV: begin page Mar 04 08:38:49.72: [ 2967]: RECV: send trigger 022 Mar 04 08:38:49.72: [ 2967]: <-- data [1] Mar 04 08:38:49.72: [ 2967]: Copy quality checking performed by host Mar 04 08:39:02.37: [ 2967]: RECV: 1422 total lines, 1 bad lines, 1 consecutive bad lines Mar 04 08:39:02.38: [ 2967]: --> [15:+FPTS:1,0,0,0,0] Mar 04 08:39:09.25: [ 2967]: --> [8:+FHNG:72] Mar 04 08:39:09.25: [ 2967]: REMOTE HANGUP: COMREC error (code 72) Mar 04 08:39:09.90: [ 2967]: --> [2:OK] Mar 04 08:39:09.90: [ 2967]: RECV keeping unconfirmed page Mar 04 08:39:09.90: [ 2967]: RECV FAX (000000033): from 801*******, page 1 in 0:00:29, INF, 7.7 line/mm, 2-D MR, 14400 bit/s Mar 04 08:39:09.90: [ 2967]: RECV FAX (000000033): recvq/fax000000022.tif from 8016295580, route to <unspecified>, 1 pages in 0:00:36 Mar 04 08:39:09.91: [ 2967]: RECV FAX: COMREC error Mar 04 08:39:09.91: [ 2967]: RECV FAX (000000033): session with 801******* terminated abnormally: COMREC error Mar 04 08:39:09.91: [ 2967]: RECV FAX: bin/faxrcvd "recvq/fax000000022.tif" "ttyS0" "000000033" "COMREC error" Mar 04 08:39:09.91: [ 2967]: RECV FAX: end Mar 04 08:39:09.91: [ 2967]: COMREC error Mar 04 08:39:09.91: [ 2967]: SESSION END