Re: [hylafax-users] The old faxing a landscape document

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

John Warren wrote:
> I've been reading much about this and have yet to find out how to 
> solve the faxing landscape documents problem. If I take a document 
> created out of Access 2007 in landscape format the stock Hylafax 
> system just faxes it as a portrait document with the image rotated and 
> cutoff on the right.

The only blanket solutions of which I've yet heard involve something 
outside of HylaFAX... typically scripting-in pdftk or ImageMagick tools 
to rotate the image either prior to submitting it or to rotate the image 
from within FaxModify.

Undoubtedly there is some auto-rotation solution to be had with a 
Postscript method to be used in the Ghostscript invocation.  This is why 
HylaFAX+ has a FIXEDWIDTH='bin/auto-rotate.ps' feature for FaxModify... 
however that currently only works for a limited variety of source 
documents.  (It won't work for everything right now.)

The "best" that you can typically get from stock HylaFAX right now is to 
set FIXEDWIDTH=-dPDFFitPage (in FaxModify), and to recognize that 
landscape pages will merely be shrunk to fit rather than rotated.

> Since I found that I could detect if a document was landscape I pass 
> the document through pdftk and had it rotate the document 90 degrees 
> then passed it to hylafax. I've check the output from pdftk using 
> Acrobat reader and the file looks exactly how I expected it to look. 
> It's a portrait page with the image rotated 90 degrees. Problem is 
> that when it's faxed I get the following reject message in the COMMID 
> file.
>
> Oct 14 17:09:57.26: [18651]: Client does not support document page 
> width, max remote page width 1728 pixels, image width 2236 pixels

Ghostscript problem.  You probably are using something like Ghostscript 
8.15 and should upgrade it.

Thanks,

Lee.


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