Re: [hylafax-users] Caller ID can not be shown in the received fax

[Songtao Yu <yustao_2002@xxxxxxxxxxx>]

Hi Lee, et al,

Sorry for one more reply to this. In order to fix the problem, I am planing to uninstall the current HylaFAX (version 6.0.3) and install the HylaFAX+ (version 5.4.2). Do you have any suggestion on this?

Thanks a lot,
Songtao Yu

---

From: yustao_2002@xxxxxxxxxxx
To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Caller ID can not be shown in the received fax
Date: Mon, 11 Oct 2010 12:44:51 +0800

Hi Lee,

Thanks a lot for your nice help on this. I just checked the HylaFAX in my computuer, and the version is "Version 6.0.3". Do we have any idea to fix the sender's CallerID issue? Apart from that, should I install HylaFAX+ instead of HylaFAX to solve the problem?

Thanks again,
Songtao Yu

> Date: Sun, 10 Oct 2010 20:26:25 -0700
> From: faxguy@xxxxxxxxxxxxxxxx
> To: yustao_2002@xxxxxxxxxxx
> CC: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Caller ID can not be shown in the received fax
>
> Songtao Yu wrote:
> > I am pretty new to Hylafax. I just installed the Asterisk 1.6,
> > IAXModem 1.2.0 and Hylafax in Ubuntu 10.04 a few days ago. So far,
> > everything is fine except that the sender number(Caller ID) can not be
> > shown in the received fax file (TIFF) as below:
> > ==============================================================
> > root@sw- server:/var/spool/hylafax/recvq# faxinfo fax000000005.tif
> > fax000000005.tif:
> > Sender:
> > Pages: 1
> > Quality: Normal
> > Page: ISO A4
> > Received: 2010:10:11 09:47:47
> > TimeToRecv: 0:00:14
> > SignalRate: 9600 bit/s
> > DataFormat: 2-D MMR
> > ErrCorrect: Yes
> > ===============================================================
> >
> > But in the log file of Linux (var/log/daemon.log), I can see the
> > sender number like below:
> > ===============================================================
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: STATE CHANGE: RUNNING ->
> > LISTENING
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [9:DATE=1011]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [9:TIME=0947]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [5:NAME=]
> &a mp;g t; Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [16:NMBR=02158541240]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [11:ANID=<NONE>]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [11:USER=<NONE>]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [11:PASS=<NONE>]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [11:CDID=<NONE>]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [13:NDID=62325369]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: --> [4:RING]
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: STATE CHANGE: LISTENING ->
> > ANSWERING
> > Oct 11 09:47:35 sw-server FaxGetty[11045]: DynamicConfig:
> > bin/dynconf.php "/dev/ttyIAX0"
> > Oct 11 09:47:39 sw-server FaxGetty[11045]: ANSWER: FAX CONNECTION DE
> > VICE '/dev/ttyIAX0'
> > ================================================================
> > As what we have seen, the line "Oct 11 09:47:35 sw-server
> > FaxGetty[11045]: --> [16:NMBR=02158541240]" has shown the sender
> > number - 02158541240.
>
> The "Sender:" line refers to the sender's TSID, which apparently was not
> sent by the sender or it was simply an empty string.
>
> The "NMBR=" line refers to the sender's CallerID, and the reason it's
> not displayed in your faxinfo output (which is in your notification
> e-mail) is due to the version of HylaFAX that you are using. For
> HylaFAX+ 5.4.2 behavior, see:
>
> http://hylafax.sourceforge.net/docs/hylafax-differences.php#callidpresentation
>
> Thanks,
>
> Lee.
>