Re: [hylafax-users] Recipient Not Receiving Fax

[Yong Tze-Howe <tze-howe@xxxxxxxxxxxxxx>]

--- On Wed, 8/11/10, Lee Howard <lee.howard@xxxxxxxxxxxx> wrote:

> From: Lee Howard <lee.howard@xxxxxxxxxxxx>
> Subject: Re: [hylafax-users] Recipient Not Receiving Fax
> To: "Yong Tze-Howe" <tze-howe@xxxxxxxxxxxxxx>
> Cc: "HylaFAX-Users" <hylafax-users@xxxxxxxxxxx>
> Date: Wednesday, August 11, 2010, 1:15 AM
> Yong Tze-Howe wrote:
> > --- On Tue, 8/10/10, Lee Howard <lee.howard@xxxxxxxxxxxx>
> wrote:
> > 
> >   
> >> The session log indicated that the receiver
> signaled MCF
> >> but the intended recipients did not receive
> them?  What
> >> is the destination to which you are sending these
> batches of
> >> faxes?  Are the faxes really being sent in
> batches
> >> (multiple fax jobs in one call)?
> >>     
> > 
> > I'm not sure I get this. Does the string below
> indicate that the receiver acknowledges that it received the
> MCF signal?
> > 
> > Aug 09 15:47:50.96: [ 2851]: SEND recv MCF (message
> confirmation)
> > Aug 09 15:47:50.96: [ 2851]: <-- [9:AT+FRS=7\r]
> > Aug 09 15:47:51.13: [ 2851]: --> [2:OK]
> >   
> 
> This "SEND recv MCF" means that the fax send process
> received an MCF (message confirmation) signal from the
> receiver.
> 
> >> Start by showing us a session log where the
> recipient did
> >> not get the fax.
> >>     
> > 
> > Sorry about that. Here's the log files. The recipients
> did not receive fax from the 1st send job for the numbers in
> the log.
> 
> I looked through each session log that you provided. 
> In those session logs each page of each session was
> confirmed as received with an MCF signal by the
> receiver.  In my experience this is conclusive. 
> I've not seen Panasonic or Canon fax machines (which the
> receivers are) signal MCF without printing out the page.

Assuming these are high end all-in-one copiers, is it possible for the incoming faxes being kept in memory rather than printed out? Can anyone who had these kind of copiers share their knowledge in this?

I've been informed that one of my recipients has a Canon iR2200-3300 and another with HP LaserJet 3390. The specs that I found indicates that they came with memory.

Will the all-in-one copiers choose what fax to store in memory? Such as v.34 (SuperG3) will be stored in memory while non-v.34 will be printed out immediately.

> 
> Thanks,
> 
> Lee.
> 
> 
> -- *Lee Howard*
> *Mainpine, Inc. Software Development Lead*
> Tel: +1 866 363 6680 | Fax: +1 360 462 8160
> lee.howard@xxxxxxxxxxxx
> | www.mainpine.com
> 
> 
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> 

Thanks,

Yong Tze-Howe


      


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