Re: [hylafax-users] Faxes not being received

[Brian Zarb Adami <brianza@xxxxxxxxxxxxxxx>]

Hi,

I have managed to install Hylafax+ 5.4.2 but I fear that the issue has not gone away. Please see log below:

May 05 13:59:37.91: [28280]: SESSION BEGIN 000000038 +35623479905
May 05 13:59:37.91: [28280]: HylaFAX (tm) Version 5.4.2
May 05 13:59:37.91: [28280]: CallID: 'anonymous' 'anonymous' '<NONE>' 's'
May 05 13:59:37.91: [28280]: <-- [4:ATA\r]
May 05 13:59:41.62: [28280]: --> [7:CONNECT]
May 05 13:59:41.62: [28280]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyIAX'
May 05 13:59:41.62: [28280]: RECV FAX: begin
May 05 13:59:41.62: [28280]: <-- data [32]
May 05 13:59:41.62: [28280]: <-- data [2]
May 05 13:59:42.54: [28280]: --> [7:CONNECT]
May 05 13:59:42.54: [28280]: <-- data [23]
May 05 13:59:42.54: [28280]: <-- data [2]
May 05 13:59:43.31: [28280]: --> [7:CONNECT]
May 05 13:59:43.31: [28280]: <-- data [13]
May 05 13:59:43.31: [28280]: <-- data [2]
May 05 13:59:43.88: [28280]: --> [2:OK]
May 05 13:59:43.88: [28280]: <-- [9:AT+FRH=3\r]
May 05 13:59:50.89: [28280]: --> [0:]
May 05 13:59:50.89: [28280]: MODEM <Empty line>
May 05 13:59:50.89: [28280]: <-- data [1]
May 05 13:59:50.89: [28280]: --> [2:OK]
May 05 13:59:50.89: [28280]: DELAY 70 ms
May 05 13:59:50.96: [28280]: <-- [9:AT+FTH=3\r]
May 05 13:59:50.96: [28280]: --> [7:CONNECT]
May 05 13:59:50.96: [28280]: <-- data [32]
May 05 13:59:50.96: [28280]: <-- data [2]
May 05 13:59:52.75: [28280]: --> [7:CONNECT]
May 05 13:59:52.75: [28280]: <-- data [23]
May 05 13:59:52.75: [28280]: <-- data [2]
May 05 13:59:53.49: [28280]: --> [7:CONNECT]
May 05 13:59:53.49: [28280]: <-- data [13]
May 05 13:59:53.49: [28280]: <-- data [2]
May 05 13:59:54.06: [28280]: --> [2:OK]
May 05 13:59:54.06: [28280]: <-- [9:AT+FRH=3\r]
May 05 13:59:54.41: [28280]: --> [7:CONNECT]
May 05 14:00:04.41: [28280]: <-- data [1]
May 05 14:00:04.41: [28280]: --> [2:??]
May 05 14:00:04.41: [28280]: --> [2:OK]
May 05 14:00:04.41: [28280]: DELAY 70 ms
May 05 14:00:04.48: [28280]: <-- [9:AT+FTH=3\r]
May 05 14:00:04.49: [28280]: --> [7:CONNECT]
May 05 14:00:04.49: [28280]: <-- data [32]
May 05 14:00:04.49: [28280]: <-- data [2]
May 05 14:00:06.27: [28280]: --> [7:CONNECT]
May 05 14:00:06.27: [28280]: <-- data [23]
May 05 14:00:06.27: [28280]: <-- data [2]
May 05 14:00:07.01: [28280]: --> [7:CONNECT]
May 05 14:00:07.01: [28280]: <-- data [13]
May 05 14:00:07.01: [28280]: <-- data [2]
May 05 14:00:07.59: [28280]: --> [2:OK]
May 05 14:00:07.59: [28280]: <-- [9:AT+FRH=3\r]
May 05 14:00:14.59: [28280]: --> [0:]
May 05 14:00:14.59: [28280]: MODEM <Empty line>
May 05 14:00:14.59: [28280]: <-- data [1]
May 05 14:00:14.59: [28280]: --> [2:OK]
May 05 14:00:14.59: [28280]: DELAY 70 ms
May 05 14:00:14.66: [28280]: <-- [9:AT+FTH=3\r]
May 05 14:00:14.67: [28280]: --> [7:CONNECT]
May 05 14:00:14.67: [28280]: <-- data [32]
May 05 14:00:14.67: [28280]: <-- data [2]
May 05 14:00:15.98: [28280]: --> [10:NO CARRIER]
May 05 14:00:15.98: [28280]: MODEM No carrier
May 05 14:00:15.98: [28280]: DELAY 70 ms
May 05 14:00:16.05: [28280]: <-- [9:AT+FTH=3\r]
May 05 14:00:16.05: [28280]: --> [5:ERROR]
May 05 14:00:16.05: [28280]: RECV FAX: RSPREC error/got EOT {E106}
May 05 14:00:16.05: [28280]: RECV FAX: end
May 05 14:00:16.05: [28280]: RSPREC error/got EOT {E106}
May 05 14:00:16.05: [28280]: SESSION END


any suggestion please?

rgs
Brian

________________________________________
From: Lee Howard [faxguy@xxxxxxxxxxxxxxxx]
Sent: 04 May 2010 14:40
To: Brian Zarb Adami
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Faxes not being received

Brian Zarb Adami wrote:
> This is my first post to this mailing list so please forgive me if I am not doing it quite right. My setup is based on a Patton SmartNode PRI Gateway feeding an Asterisk (1.4)/Trixbox (2.6) system. After giving up on NVFAX completely I came across Hylafax and decided to give it a go. I have an IAXModem setup as follows:
>
> Patton PRI -----> Asterisk -----> IAXModem ------> Hylafax.
>
> My major interest is to receive faxes and send these by email depending on the fax number called. The IAXmodem is setup as ext 905. When I call in using a fax machine and an outside line the fax does answer BUT seems to fail. From a Canon Fax machine I get RESULT NG as a result. For the past 5 weeks I have searched an searched to no avail. Here is a typical log. Any help would be appreciated.
>
> May 04 09:53:42.87: [ 3202]: SESSION BEGIN 000000030 35621347947
> May 04 09:53:42.87: [ 3202]: HylaFAX (tm) Version 4.4.4
>

I would recommend using HylaFAX+ 5.4.2 (http://hylafax.sourceforge.net).

> May 04 09:53:42.87: [ 3202]: CallID: "anonymous" "anonymous" "<NONE>" "s"
> May 04 09:53:42.87: [ 3202]: <-- [4:ATA\r]
> May 04 09:53:46.59: [ 3202]: --> [7:CONNECT]
> May 04 09:53:46.59: [ 3202]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyIAX'
> May 04 09:53:46.59: [ 3202]: RECV FAX: begin
> May 04 09:53:46.61: [ 3202]: <-- data [32]
> May 04 09:53:46.61: [ 3202]: <-- data [2]
> May 04 09:53:47.56: [ 3202]: --> [7:CONNECT]
> May 04 09:53:47.56: [ 3202]: <-- data [23]
> May 04 09:53:47.56: [ 3202]: <-- data [2]
> May 04 09:53:48.29: [ 3202]: --> [7:CONNECT]
> May 04 09:53:48.29: [ 3202]: <-- data [13]
> May 04 09:53:48.29: [ 3202]: <-- data [2]
> May 04 09:53:48.87: [ 3202]: --> [2:OK]
> May 04 09:53:48.87: [ 3202]: <-- [9:AT+FRH=3\r]
> May 04 09:53:49.19: [ 3202]: --> [7:CONNECT]
> May 04 09:53:49.40: [ 3202]: --> [5:ERROR]
> May 04 09:53:49.40: [ 3202]: MODEM Command error
> May 04 09:53:49.40: [ 3202]: FCS error
>

This indicates audio corruption of some kind at the outset of the call.
You'd need to employ the iaxmodem "record" feature to know what the
audio there actually was.

After this point we don't hear anything else from the caller, so either
the call was immediately disconnected (fax detection being used
somewhere in Asterisk?) or the caller's equipment did not like the
recovery procedures (specifically CRP) that were being used with this
version of HylaFAX.

Thanks,

Lee.

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