[hylafax-users] Faxes not being received

[Brian Zarb Adami <brianza@xxxxxxxxxxxxxxx>]

Hi All,

This is my first post to this mailing list so please forgive me if I am not doing it quite right. My setup is based on a Patton SmartNode PRI Gateway feeding an Asterisk (1.4)/Trixbox (2.6) system. After giving up on NVFAX completely I came across Hylafax and decided to give it a go. I have an IAXModem setup as follows:

Patton PRI -----> Asterisk -----> IAXModem ------> Hylafax.

My major interest is to receive faxes and send these by email depending on the fax number called. The IAXmodem is setup as ext 905. When I call in using a fax machine and an outside line the fax does answer BUT seems to fail. From a Canon Fax machine I get RESULT NG as a result. For the past 5 weeks I have searched an searched to no avail. Here is a typical log. Any help would be appreciated.

May 04 09:53:42.87: [ 3202]: SESSION BEGIN 000000030 35621347947
May 04 09:53:42.87: [ 3202]: HylaFAX (tm) Version 4.4.4
May 04 09:53:42.87: [ 3202]: CallID: "anonymous" "anonymous" "<NONE>" "s"
May 04 09:53:42.87: [ 3202]: <-- [4:ATA\r]
May 04 09:53:46.59: [ 3202]: --> [7:CONNECT]
May 04 09:53:46.59: [ 3202]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyIAX'
May 04 09:53:46.59: [ 3202]: RECV FAX: begin
May 04 09:53:46.61: [ 3202]: <-- data [32]
May 04 09:53:46.61: [ 3202]: <-- data [2]
May 04 09:53:47.56: [ 3202]: --> [7:CONNECT]
May 04 09:53:47.56: [ 3202]: <-- data [23]
May 04 09:53:47.56: [ 3202]: <-- data [2]
May 04 09:53:48.29: [ 3202]: --> [7:CONNECT]
May 04 09:53:48.29: [ 3202]: <-- data [13]
May 04 09:53:48.29: [ 3202]: <-- data [2]
May 04 09:53:48.87: [ 3202]: --> [2:OK]
May 04 09:53:48.87: [ 3202]: <-- [9:AT+FRH=3\r]
May 04 09:53:49.19: [ 3202]: --> [7:CONNECT]
May 04 09:53:49.40: [ 3202]: --> [5:ERROR]
May 04 09:53:49.40: [ 3202]: MODEM Command error
May 04 09:53:49.40: [ 3202]: FCS error
May 04 09:53:49.40: [ 3202]: DELAY 70 ms
May 04 09:53:49.47: [ 3202]: <-- [9:AT+FTH=3\r]
May 04 09:53:49.47: [ 3202]: --> [7:CONNECT]
May 04 09:53:49.47: [ 3202]: <-- data [3]
May 04 09:53:49.47: [ 3202]: <-- data [2]
May 04 09:53:50.55: [ 3202]: --> [2:OK]
May 04 09:53:50.55: [ 3202]: RECV send CRP (command repeat)
May 04 09:53:50.55: [ 3202]: <-- [9:AT+FRH=3\r]
May 04 09:53:57.56: [ 3202]: --> [0:]
May 04 09:53:57.56: [ 3202]: MODEM <Empty line>
May 04 09:53:57.56: [ 3202]: <-- data [1]
May 04 09:53:57.56: [ 3202]: --> [2:OK]
May 04 09:53:57.56: [ 3202]: DELAY 70 ms
May 04 09:53:57.63: [ 3202]: <-- [9:AT+FTH=3\r]
May 04 09:53:57.64: [ 3202]: --> [7:CONNECT]
May 04 09:53:57.64: [ 3202]: <-- data [32]
May 04 09:53:57.64: [ 3202]: <-- data [2]
May 04 09:53:59.42: [ 3202]: --> [7:CONNECT]
May 04 09:53:59.42: [ 3202]: <-- data [23]
May 04 09:53:59.42: [ 3202]: <-- data [2]
May 04 09:54:00.16: [ 3202]: --> [7:CONNECT]
May 04 09:54:00.16: [ 3202]: <-- data [13]
May 04 09:54:00.16: [ 3202]: <-- data [2]
May 04 09:54:00.74: [ 3202]: --> [2:OK]
May 04 09:54:00.74: [ 3202]: <-- [9:AT+FRH=3\r]
May 04 09:54:07.74: [ 3202]: --> [0:]
May 04 09:54:07.74: [ 3202]: MODEM <Empty line>
May 04 09:54:07.74: [ 3202]: <-- data [1]
May 04 09:54:07.74: [ 3202]: --> [2:OK]
May 04 09:54:07.74: [ 3202]: DELAY 70 ms
May 04 09:54:07.81: [ 3202]: <-- [9:AT+FTH=3\r]
May 04 09:54:07.82: [ 3202]: --> [7:CONNECT]
May 04 09:54:07.82: [ 3202]: <-- data [32]
May 04 09:54:07.82: [ 3202]: <-- data [2]
May 04 09:54:09.60: [ 3202]: --> [7:CONNECT]
May 04 09:54:09.60: [ 3202]: <-- data [23]
May 04 09:54:09.60: [ 3202]: <-- data [2]
May 04 09:54:10.34: [ 3202]: --> [7:CONNECT]
May 04 09:54:10.34: [ 3202]: <-- data [13]
May 04 09:54:10.34: [ 3202]: <-- data [2]
May 04 09:54:10.92: [ 3202]: --> [2:OK]
May 04 09:54:10.92: [ 3202]: <-- [9:AT+FRH=3\r]
May 04 09:54:17.92: [ 3202]: --> [0:]
May 04 09:54:17.92: [ 3202]: MODEM <Empty line>
May 04 09:54:17.92: [ 3202]: <-- data [1]
May 04 09:54:17.92: [ 3202]: --> [2:OK]
May 04 09:54:17.92: [ 3202]: DELAY 70 ms
May 04 09:54:18.00: [ 3202]: <-- [9:AT+FTH=3\r]
May 04 09:54:18.00: [ 3202]: --> [7:CONNECT]
May 04 09:54:18.00: [ 3202]: <-- data [32]
May 04 09:54:18.00: [ 3202]: <-- data [2]
May 04 09:54:19.77: [ 3202]: --> [7:CONNECT]
May 04 09:54:19.77: [ 3202]: <-- data [23]
May 04 09:54:19.77: [ 3202]: <-- data [2]
May 04 09:54:20.51: [ 3202]: --> [7:CONNECT]
May 04 09:54:20.51: [ 3202]: <-- data [13]
May 04 09:54:20.51: [ 3202]: <-- data [2]
May 04 09:54:21.09: [ 3202]: --> [2:OK]
May 04 09:54:21.09: [ 3202]: <-- [9:AT+FRH=3\r]
May 04 09:54:23.75: [ 3202]: --> [10:NO CARRIER]
May 04 09:54:23.75: [ 3202]: MODEM No carrier
May 04 09:54:23.75: [ 3202]: DELAY 70 ms
May 04 09:54:23.82: [ 3202]: <-- [9:AT+FTH=3\r]
May 04 09:54:23.82: [ 3202]: --> [5:ERROR]
May 04 09:54:23.82: [ 3202]: RECV FAX: RSPREC error/got EOT
May 04 09:54:23.82: [ 3202]: RECV FAX: end
May 04 09:54:23.82: [ 3202]: RSPREC error/got EOT
May 04 09:54:23.82: [ 3202]: SESSION END


Rgs
Brian


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