Re: [hylafax-users] Blank Pages when Receiving a Fax

[Paul_Malone@xxxxxxxxxxxxxxxxx]

Thanks for your help.  I think
it was just user error by the sender.  I have successfully received
a fax now.

From:	Lee Howard <faxguy@xxxxxxxxxxxxxxxx>
To:	Paul_Malone@xxxxxxxxxxxxxxxxx
Cc:	hylafax-users@xxxxxxxxxxx
Date:	05/03/2010 10:46 AM
Subject:	Re: [hylafax-users] Blank Pages when Receiving a Fax

---

Paul,

The log clearly shows that the sender is transmitting valid image data
in those pages.

So if you get a tagline at the top of the page and then nothing below 
it... then it means this is what the sender transmitted.

Thanks,

Lee.


Paul_Malone@xxxxxxxxxxxxxxxxx wrote:
>
> The content of the log is listed below.
>
> Thanks for your help,
>
> ===============================================================================================================
>
> Apr 30 15:36:23.81: [ 5893]: SESSION BEGIN 000000024 18009991111
> Apr 30 15:36:23.81: [ 5893]: HylaFAX (tm) Version 6.0.4
> Apr 30 15:36:23.81: [ 5893]: <-- [13:AT+FCLASS=1A\r]
> Apr 30 15:36:29.40: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:29.40: [ 5893]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
> Apr 30 15:36:29.40: [ 5893]: RECV FAX: begin
> Apr 30 15:36:29.40: [ 5893]: <-- data [32]
> Apr 30 15:36:29.40: [ 5893]: <-- data [2]
> Apr 30 15:36:29.56: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:29.56: [ 5893]: <-- data [23]
> Apr 30 15:36:29.56: [ 5893]: <-- data [2]
> Apr 30 15:36:30.28: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:30.28: [ 5893]: <-- data [13]
> Apr 30 15:36:30.28: [ 5893]: <-- data [2]
> Apr 30 15:36:32.55: [ 5893]: --> [2:OK]
> Apr 30 15:36:32.55: [ 5893]: <-- [9:AT+FRH=3\r]
> Apr 30 15:36:33.43: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:34.40: [ 5893]: --> [2:OK]
> Apr 30 15:36:34.40: [ 5893]: RECV recv DCS (command signal)
> Apr 30 15:36:34.40: [ 5893]: REMOTE wants 14400 bit/s
> Apr 30 15:36:34.40: [ 5893]: REMOTE wants A4 page width (215 mm)
> Apr 30 15:36:34.40: [ 5893]: REMOTE wants unlimited page length
> Apr 30 15:36:34.40: [ 5893]: REMOTE wants 3.85 line/mm
> Apr 30 15:36:34.40: [ 5893]: REMOTE wants 2-D MMR
> Apr 30 15:36:34.40: [ 5893]: REMOTE wants T.30 Annex A, 256-byte ECM
> Apr 30 15:36:34.40: [ 5893]: RECV training at v.17 14400 bit/s
> Apr 30 15:36:34.40: [ 5893]: <-- [11:AT+FRM=145\r]
> Apr 30 15:36:36.10: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:37.66: [ 5893]: RECV: TCF 2812 bytes, 2% non-zero, 2744
> zero-run
> Apr 30 15:36:37.67: [ 5893]: --> [10:NO CARRIER]
> Apr 30 15:36:37.67: [ 5893]: DELAY 70 ms
> Apr 30 15:36:37.74: [ 5893]: TRAINING succeeded
> Apr 30 15:36:37.74: [ 5893]: <-- [9:AT+FTH=3\r]
> Apr 30 15:36:37.94: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:37.94: [ 5893]: <-- data [3]
> Apr 30 15:36:37.94: [ 5893]: <-- data [2]
> Apr 30 15:36:39.11: [ 5893]: --> [2:OK]
> Apr 30 15:36:39.11: [ 5893]: <-- [11:AT+FRM=146\r]
> Apr 30 15:36:40.01: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:40.43: [ 5893]: RECV received frame number 0
> Apr 30 15:36:40.57: [ 5893]: RECV received frame number 1
> Apr 30 15:36:40.57: [ 5893]: RECV received RCP frame
> Apr 30 15:36:41.02: [ 5893]: --> [10:NO CARRIER]
> Apr 30 15:36:41.02: [ 5893]: <-- [9:AT+FRH=3\r]
> Apr 30 15:36:41.43: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:41.92: [ 5893]: --> [2:OK]
> Apr 30 15:36:41.92: [ 5893]: RECV recv PPS (partial page signal)
> Apr 30 15:36:41.92: [ 5893]: RECV recv MPS (more pages, same document)
> Apr 30 15:36:41.92: [ 5893]: RECV received 2 frames of block 1 of
page 1
> Apr 30 15:36:41.93: [ 5893]: RECV: 464 bytes of data, 1068 total lines
> Apr 30 15:36:41.93: [ 5893]: DELAY 70 ms
> Apr 30 15:36:42.00: [ 5893]: RECV send MCF (message confirmation)
> Apr 30 15:36:42.00: [ 5893]: <-- [9:AT+FTH=3\r]
> Apr 30 15:36:42.19: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:42.19: [ 5893]: RECV FAX (000000024): from <UNSPECIFIED>,
> page 1 in 0:00:12, INF, 3.85 line/mm, 2-D MMR, 14400 bit/s
> Apr 30 15:36:42.19: [ 5893]: <-- data [3]
> Apr 30 15:36:42.19: [ 5893]: <-- data [2]
> Apr 30 15:36:43.37: [ 5893]: --> [2:OK]
> Apr 30 15:36:43.37: [ 5893]: <-- [11:AT+FRM=146\r]
> Apr 30 15:36:44.26: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:44.68: [ 5893]: RECV received frame number 0
> Apr 30 15:36:44.82: [ 5893]: RECV received frame number 1
> Apr 30 15:36:44.82: [ 5893]: RECV received frame number 2
> Apr 30 15:36:44.89: [ 5893]: RECV received RCP frame
> Apr 30 15:36:44.92: [ 5893]: --> [10:NO CARRIER]
> Apr 30 15:36:44.92: [ 5893]: <-- [9:AT+FRH=3\r]
> Apr 30 15:36:45.43: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:46.22: [ 5893]: --> [2:OK]
> Apr 30 15:36:46.22: [ 5893]: RECV recv PPS (partial page signal)
> Apr 30 15:36:46.22: [ 5893]: RECV recv EOP (no more pages or documents)
> Apr 30 15:36:46.22: [ 5893]: RECV received 3 frames of block 1 of
page 2
> Apr 30 15:36:46.23: [ 5893]: RECV: 567 bytes of data, 1071 total lines
> Apr 30 15:36:46.23: [ 5893]: DELAY 70 ms
> Apr 30 15:36:46.30: [ 5893]: RECV send MCF (message confirmation)
> Apr 30 15:36:46.30: [ 5893]: <-- [9:AT+FTH=3\r]
> Apr 30 15:36:46.49: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:46.49: [ 5893]: <-- data [3]
> Apr 30 15:36:46.49: [ 5893]: <-- data [2]
> Apr 30 15:36:47.67: [ 5893]: --> [2:OK]
> Apr 30 15:36:47.67: [ 5893]: <-- [9:AT+FRH=3\r]
> Apr 30 15:36:48.63: [ 5893]: --> [7:CONNECT]
> Apr 30 15:36:49.35: [ 5893]: --> [2:OK]
> Apr 30 15:36:49.35: [ 5893]: RECV recv DCN (disconnect)
> Apr 30 15:36:49.35: [ 5893]: RECV FAX (000000024): from <UNSPECIFIED>,
> page 2 in 0:00:05, INF, 3.85 line/mm, 2-D MMR, 14400 bit/s
> Apr 30 15:36:49.35: [ 5893]: RECV FAX (000000024): 
> recvq/fax000000006.tif from <UNSPECIFIED>, route to <unspecified>,
2 
> pages in 0:00:20
> Apr 30 15:36:49.35: [ 5893]: RECV FAX: bin/faxrcvd 
> "recvq/fax000000006.tif" "ttyS1" "000000024"
""
> Apr 30 15:36:49.36: [ 5893]: RECV FAX: end
> Apr 30 15:36:49.36: [ 5893]: SESSION END
> ===============================================================================================================
>
>
>
>
> From:                
 Lee Howard <faxguy@xxxxxxxxxxxxxxxx>
> To:                
 Paul_Malone@xxxxxxxxxxxxxxxxx
> Cc:                
 hylafax-users@xxxxxxxxxxx
> Date:                
 04/30/2010 09:09 PM
> Subject:              
   Re: [hylafax-users] Blank Pages when Receiving a Fax
>
>
> ------------------------------------------------------------------------
>
>
>
> Paul_Malone@xxxxxxxxxxxxxxxxx wrote:
> >
> > I am trying to set up HylaFAX version 6.0.4.  I can successfully
send
> > faxes, but when I receive a fax I get one page for each page
sent that
> > is blank except for one line at the top of the page that looks
> > something like this:
> >
> > APR-30-2010  14:28     USGOV      
                     
             
> >                  
                     
                 P.01/02
> >
> >
> > What have I failed to setup or which files have I most likely
> > configured incorrectly?
>
> Show us the associated session log.
>
> Thanks,
>
> Lee.
>
>
>
>
> ---------------------------------------------------------------------------------
>
> Confidentiality Notice: This message is the property of the United
> States Bankruptcy Court for the Western District of Kentucky. It may
> be legally privileged and/or confidential and is intended solely for
> the use of the addressee. If the reader of this message is not the
> intended recipient, you are hereby notified that any unauthorized
> disclosure, dissemination, distribution, copying or taking any action
> in reliance on the information contained herein is strictly 
> prohibited. If you have received this message in error, please 
> immediately notify the sender and delete this message. 





---------------------------------------------------------------------------------

Confidentiality Notice: This message is the property of the United States
Bankruptcy Court for the Western District of Kentucky. It may be legally
privileged and/or confidential and is intended solely for the use of the
addressee. If the reader of this message is not the intended recipient,
you are hereby notified that any unauthorized disclosure, dissemination,
distribution, copying or taking any action in reliance on the information
contained herein is strictly prohibited. If you have received this message
in error, please immediately notify the sender and delete this message.