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Re: [hylafax-users] Blank Pages when Receiving a Fax

Paul,

The log clearly shows that the sender is transmitting valid image data in those pages.

So if you get a tagline at the top of the page and then nothing below it... then it means this is what the sender transmitted.

Thanks,

Lee.


Paul_Malone@xxxxxxxxxxxxxxxxx wrote:

The content of the log is listed below.

Thanks for your help,

===============================================================================================================

Apr 30 15:36:23.81: [ 5893]: SESSION BEGIN 000000024 18009991111
Apr 30 15:36:23.81: [ 5893]: HylaFAX (tm) Version 6.0.4
Apr 30 15:36:23.81: [ 5893]: <-- [13:AT+FCLASS=1A\r]
Apr 30 15:36:29.40: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:29.40: [ 5893]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1'
Apr 30 15:36:29.40: [ 5893]: RECV FAX: begin
Apr 30 15:36:29.40: [ 5893]: <-- data [32]
Apr 30 15:36:29.40: [ 5893]: <-- data [2]
Apr 30 15:36:29.56: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:29.56: [ 5893]: <-- data [23]
Apr 30 15:36:29.56: [ 5893]: <-- data [2]
Apr 30 15:36:30.28: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:30.28: [ 5893]: <-- data [13]
Apr 30 15:36:30.28: [ 5893]: <-- data [2]
Apr 30 15:36:32.55: [ 5893]: --> [2:OK]
Apr 30 15:36:32.55: [ 5893]: <-- [9:AT+FRH=3\r]
Apr 30 15:36:33.43: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:34.40: [ 5893]: --> [2:OK]
Apr 30 15:36:34.40: [ 5893]: RECV recv DCS (command signal)
Apr 30 15:36:34.40: [ 5893]: REMOTE wants 14400 bit/s
Apr 30 15:36:34.40: [ 5893]: REMOTE wants A4 page width (215 mm)
Apr 30 15:36:34.40: [ 5893]: REMOTE wants unlimited page length
Apr 30 15:36:34.40: [ 5893]: REMOTE wants 3.85 line/mm
Apr 30 15:36:34.40: [ 5893]: REMOTE wants 2-D MMR
Apr 30 15:36:34.40: [ 5893]: REMOTE wants T.30 Annex A, 256-byte ECM
Apr 30 15:36:34.40: [ 5893]: RECV training at v.17 14400 bit/s
Apr 30 15:36:34.40: [ 5893]: <-- [11:AT+FRM=145\r]
Apr 30 15:36:36.10: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:37.66: [ 5893]: RECV: TCF 2812 bytes, 2% non-zero, 2744 zero-run
Apr 30 15:36:37.67: [ 5893]: --> [10:NO CARRIER]
Apr 30 15:36:37.67: [ 5893]: DELAY 70 ms
Apr 30 15:36:37.74: [ 5893]: TRAINING succeeded
Apr 30 15:36:37.74: [ 5893]: <-- [9:AT+FTH=3\r]
Apr 30 15:36:37.94: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:37.94: [ 5893]: <-- data [3]
Apr 30 15:36:37.94: [ 5893]: <-- data [2]
Apr 30 15:36:39.11: [ 5893]: --> [2:OK]
Apr 30 15:36:39.11: [ 5893]: <-- [11:AT+FRM=146\r]
Apr 30 15:36:40.01: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:40.43: [ 5893]: RECV received frame number 0
Apr 30 15:36:40.57: [ 5893]: RECV received frame number 1
Apr 30 15:36:40.57: [ 5893]: RECV received RCP frame
Apr 30 15:36:41.02: [ 5893]: --> [10:NO CARRIER]
Apr 30 15:36:41.02: [ 5893]: <-- [9:AT+FRH=3\r]
Apr 30 15:36:41.43: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:41.92: [ 5893]: --> [2:OK]
Apr 30 15:36:41.92: [ 5893]: RECV recv PPS (partial page signal)
Apr 30 15:36:41.92: [ 5893]: RECV recv MPS (more pages, same document)
Apr 30 15:36:41.92: [ 5893]: RECV received 2 frames of block 1 of page 1
Apr 30 15:36:41.93: [ 5893]: RECV: 464 bytes of data, 1068 total lines
Apr 30 15:36:41.93: [ 5893]: DELAY 70 ms
Apr 30 15:36:42.00: [ 5893]: RECV send MCF (message confirmation)
Apr 30 15:36:42.00: [ 5893]: <-- [9:AT+FTH=3\r]
Apr 30 15:36:42.19: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:42.19: [ 5893]: RECV FAX (000000024): from <UNSPECIFIED>, page 1 in 0:00:12, INF, 3.85 line/mm, 2-D MMR, 14400 bit/s
Apr 30 15:36:42.19: [ 5893]: <-- data [3]
Apr 30 15:36:42.19: [ 5893]: <-- data [2]
Apr 30 15:36:43.37: [ 5893]: --> [2:OK]
Apr 30 15:36:43.37: [ 5893]: <-- [11:AT+FRM=146\r]
Apr 30 15:36:44.26: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:44.68: [ 5893]: RECV received frame number 0
Apr 30 15:36:44.82: [ 5893]: RECV received frame number 1
Apr 30 15:36:44.82: [ 5893]: RECV received frame number 2
Apr 30 15:36:44.89: [ 5893]: RECV received RCP frame
Apr 30 15:36:44.92: [ 5893]: --> [10:NO CARRIER]
Apr 30 15:36:44.92: [ 5893]: <-- [9:AT+FRH=3\r]
Apr 30 15:36:45.43: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:46.22: [ 5893]: --> [2:OK]
Apr 30 15:36:46.22: [ 5893]: RECV recv PPS (partial page signal)
Apr 30 15:36:46.22: [ 5893]: RECV recv EOP (no more pages or documents)
Apr 30 15:36:46.22: [ 5893]: RECV received 3 frames of block 1 of page 2
Apr 30 15:36:46.23: [ 5893]: RECV: 567 bytes of data, 1071 total lines
Apr 30 15:36:46.23: [ 5893]: DELAY 70 ms
Apr 30 15:36:46.30: [ 5893]: RECV send MCF (message confirmation)
Apr 30 15:36:46.30: [ 5893]: <-- [9:AT+FTH=3\r]
Apr 30 15:36:46.49: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:46.49: [ 5893]: <-- data [3]
Apr 30 15:36:46.49: [ 5893]: <-- data [2]
Apr 30 15:36:47.67: [ 5893]: --> [2:OK]
Apr 30 15:36:47.67: [ 5893]: <-- [9:AT+FRH=3\r]
Apr 30 15:36:48.63: [ 5893]: --> [7:CONNECT]
Apr 30 15:36:49.35: [ 5893]: --> [2:OK]
Apr 30 15:36:49.35: [ 5893]: RECV recv DCN (disconnect)
Apr 30 15:36:49.35: [ 5893]: RECV FAX (000000024): from <UNSPECIFIED>, page 2 in 0:00:05, INF, 3.85 line/mm, 2-D MMR, 14400 bit/s
Apr 30 15:36:49.35: [ 5893]: RECV FAX (000000024): recvq/fax000000006.tif from <UNSPECIFIED>, route to <unspecified>, 2 pages in 0:00:20
Apr 30 15:36:49.35: [ 5893]: RECV FAX: bin/faxrcvd "recvq/fax000000006.tif" "ttyS1" "000000024" ""
Apr 30 15:36:49.36: [ 5893]: RECV FAX: end
Apr 30 15:36:49.36: [ 5893]: SESSION END
=============================================================================================================== 




From: 	Lee Howard <faxguy@xxxxxxxxxxxxxxxx>
To: 	Paul_Malone@xxxxxxxxxxxxxxxxx
Cc: 	hylafax-users@xxxxxxxxxxx
Date: 	04/30/2010 09:09 PM
Subject: 	Re: [hylafax-users] Blank Pages when Receiving a Fax


------------------------------------------------------------------------



Paul_Malone@xxxxxxxxxxxxxxxxx wrote:
>
> I am trying to set up HylaFAX version 6.0.4. I can successfully send
> faxes, but when I receive a fax I get one page for each page sent that
> is blank except for one line at the top of the page that looks
> something like this:
>
> APR-30-2010 14:28 USGOV > P.01/02
>
>
> What have I failed to setup or which files have I most likely
> configured incorrectly?

Show us the associated session log.

Thanks,

Lee.




---------------------------------------------------------------------------------

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