Re: [hylafax-users] failed faxes to canon laser 9000

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

francesco messineo wrote:
> Hello all,
> further investigations on failed fax sent from my server showed that
> almost all fax that receiver report arriving corruped (at my end they
> fail for missing answer to EOP) are sent to telogy network equipment
> or canon laser 9000 series (like:  NSF remote fax equipment: Canon
> Laser Class 9000 Series).
> Is anyone experiencing something similar?

The NSF of "Telogy Networks" almost certainly indicates that your call 
is connecting through a T.38 call path, and the problem therefore is 
most likely a bug in that T.38 system or it's due to VoIP jitter 
somewhere surrounding that T.38 system.

If you're using VoIP for faxing then don't.  If the receiver is using 
VoIP then tell them that's the problem.  Otherwise contact your telco 
and complain about this to them.

Thanks,

Lee.


____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*