Re: [hylafax-users] Cannot Send: Giving up after 3 attempts to send same page

[David Forrest <drf@xxxxxxxxxxxxx>]

On Mon, 1 Sep 2008, FOO SOON LOKE wrote:

> May I know what possiblity that Hylafax cannot fax...?
> [refer to the log file that I sent previously]
>  
> Thank you
>  
> -fsloke

The log file reveals the receiver as a Panasonic machine wanting high 
resolution but only capable of 9600 baud.  It says it receives ECM but 
seems to be unable to receive continuations. (?)

I don't know much, but I'd try to send just a plain fax to this 
destination (use the -E option on the command line to turn off ECM) and 
see if that works.  9600 baud indicates an older machine and it may be 
sick.  If it does, you may have to set up JobControls for this destination 
so future faxes are sent in a manner that the recipient can receive.  I 
am assuming that other machines receive your faxes which is a good clue 
that your machine is functioning correctly.  Hylafax converts your pdf to 
a fax format so they never receive a pdf from you; they usually use the 
fax format directly or convert it to whatever they use.  That means the 
pdf format has nothing to do with the problem.

Dave


< snipped>
> Aug 22 10:02:59.46: [10408]: SEND send frame number 91
> Aug 22 10:02:59.46: [10408]: SEND send frame number 92
> Aug 22 10:02:59.46: [10408]: SEND send frame number 93
> Aug 22 10:02:59.46: [10408]: SEND send frame number 94
> Aug 22 10:02:59.46: [10408]: SEND send frame number 95
> Aug 22 10:02:59.46: [10408]: DELAY 70 ms
> Aug 22 10:02:59.53: [10408]: <-- [10:AT+FTM=96\r]
> Aug 22 10:03:00.12: [10408]: --> [7:CONNECT]

it seemed to get this  -->

> Aug 22 10:03:00.12: [10408]: <-- data [1031]
> Aug 22 10:03:00.12: [10408]: <-- data [1034]
> Aug 22 10:03:00.12: [10408]: <-- data [1033]
> Aug 22 10:03:00.12: [10408]: <-- data [1030]
> Aug 22 10:03:02.11: [10408]: <-- data [1025]
> Aug 22 10:03:02.11: [10408]: <-- data [1029]
> Aug 22 10:03:02.11: [10408]: <-- data [1031]
> Aug 22 10:03:02.11: [10408]: <-- data [1033]
> Aug 22 10:03:04.11: [10408]: <-- data [1031]
> Aug 22 10:03:04.11: [10408]: <-- data [1038]
> Aug 22 10:03:04.11: [10408]: <-- data [1029]
> Aug 22 10:03:04.11: [10408]: <-- data [1031]
> Aug 22 10:03:06.10: [10408]: <-- data [1040]
> Aug 22 10:03:06.10: [10408]: <-- data [1031]
> Aug 22 10:03:06.10: [10408]: <-- data [1033]
> Aug 22 10:03:06.10: [10408]: <-- data [1027]
> Aug 22 10:03:08.09: [10408]: <-- data [1035]
> Aug 22 10:03:08.09: [10408]: <-- data [1031]
> Aug 22 10:03:08.09: [10408]: <-- data [1034]
> Aug 22 10:03:10.09: [10408]: <-- data [1032]
> Aug 22 10:03:10.09: [10408]: <-- data [1036]
> Aug 22 10:03:10.09: [10408]: <-- data [1025]
> Aug 22 10:03:10.09: [10408]: <-- data [1040]
> Aug 22 10:03:12.08: [10408]: <-- data [1030]
> Aug 22 10:03:12.08: [10408]: <-- data [1035]
> Aug 22 10:03:12.08: [10408]: <-- data [633]
> Aug 22 10:03:12.08: [10408]: <-- data [2]
> Aug 22 10:03:22.25: [10408]: --> [2:OK]
> Aug 22 10:03:22.25: [10408]: DELAY 70 ms
> Aug 22 10:03:22.33: [10408]: <-- [9:AT+FTH=3\r]
> Aug 22 10:03:22.38: [10408]: --> [7:CONNECT]
> Aug 22 10:03:22.38: [10408]: <-- data [7]
> Aug 22 10:03:22.38: [10408]: <-- data [2]
> Aug 22 10:03:23.80: [10408]: --> [2:OK]

and this

> Aug 22 10:03:23.80: [10408]: SEND send PPS (partial page signal)
> Aug 22 10:03:23.80: [10408]: SEND send MPS (more pages, same document)
> Aug 22 10:03:23.80: [10408]: <-- [9:AT+FRH=3\r]
> Aug 22 10:03:26.90: [10408]: --> [0:]

but then died

<snipped>
> Aug 22 10:03:26.90: [10408]: MODEM <Empty line>
> Aug 22 10:03:26.90: [10408]: <-- data [1]
> Aug 22 10:03:27.10: [10408]: MODEM <Timeout>


David Forrest                     e-mail   drf@xxxxxxxxxxxxx
Maple Park Development Corporation  http://www.maplepark.com
St. Louis, Missouri