Re: [hylafax-users] Cannot Send: Giving up after 3 attempts to send same page

[FOO SOON LOKE <fsloke@xxxxxxxxx>]

Thank for the reply,

Can it be fixed?

I cannot setup to many JobControls to my destination. I think there still have a lot of machine still using the old Fax machine. Can HylaFax still manage adapt such situation? If the times need high baud it will increase, else it will decrease the baud...

Thank you

-fsloke

----- Original Message ----
From: David Forrest <drf@xxxxxxxxxxxxx>
To: FOO SOON LOKE <fsloke@xxxxxxxxx>
Cc: hylafax-users@xxxxxxxxxxx
Sent: Tuesday, September 2, 2008 12:35:00 AM
Subject: Re: [hylafax-users] Cannot Send: Giving up after 3 attempts to send same page

On Mon, 1 Sep 2008, FOO SOON LOKE wrote:

> May I know what possiblity that Hylafax cannot fax...?
> [refer to the log file that I sent previously]
>  
> Thank you
>  
> -fsloke

The log file reveals the receiver as a Panasonic machine wanting high
resolution but only capable of 9600 baud.  It says it receives ECM but
seems to be unable to receive continuations. (?)

I don't know much, but I'd try to send just a plain fax to this
destination (use the -E option on the command line to turn off ECM) and
see if that works.  9600 baud indicates an older machine and it may be
sick.  If it does, you may have to set up JobControls for this destination
so future faxes are sent in a manner that the recipient can receive.  I
am assuming that other machines receive your faxes which is a good clue
that your machine is functioning correctly.  Hylafax converts your pdf to
a fax format so they never receive a pdf from you; they usually use the
fax format directly or convert it to whatever they use.  That means the
pdf format has nothing to do with the problem.

Dave


< snipped>
> Aug 22 10:02:59.46: [10408]: SEND send frame number 91
> Aug 22 10:02:59.46: [10408]: SEND send frame number 92
> Aug 22 10:02:59.46: [10408]: SEND send frame number 93
> Aug 22 10:02:59.46: [10408]: SEND send frame number 94
> Aug 22 10:02:59.46: [10408]: SEND send frame number 95
> Aug 22 10:02:59.46: [10408]: DELAY 70 ms
> Aug 22 10:02:59.53: [10408]: <-- [10:AT+FTM=96\r]
> Aug 22 10:03:00.12: [10408]: --> [7:CONNECT]

it seemed to get this  -->

> Aug 22 10:03:00.12: [10408]: <-- data [1031]
> Aug 22 10:03:00.12: [10408]: <-- data [1034]
> Aug 22 10:03:00.12: [10408]: <-- data [1033]
> Aug 22 10:03:00.12: [10408]: <-- data [1030]
> Aug 22 10:03:02.11: [10408]: <-- data [1025]
> Aug 22 10:03:02.11: [10408]: <-- data [1029]
> Aug 22 10:03:02.11: [10408]: <-- data [1031]
> Aug 22 10:03:02.11: [10408]: <-- data [1033]
> Aug 22 10:03:04.11: [10408]: <-- data [1031]
> Aug 22 10:03:04.11: [10408]: <-- data [1038]
> Aug 22 10:03:04.11: [10408]: <-- data [1029]
> Aug 22 10:03:04.11: [10408]: <-- data [1031]
> Aug 22 10:03:06.10: [10408]: <-- data [1040]
> Aug 22 10:03:06.10: [10408]: <-- data [1031]
> Aug 22 10:03:06.10: [10408]: <-- data [1033]
> Aug 22 10:03:06.10: [10408]: <-- data [1027]
> Aug 22 10:03:08.09: [10408]: <-- data [1035]
> Aug 22 10:03:08.09: [10408]: <-- data [1031]
> Aug 22 10:03:08.09: [10408]: <-- data [1034]
> Aug 22 10:03:10.09: [10408]: <-- data [1032]
> Aug 22 10:03:10.09: [10408]: <-- data [1036]
> Aug 22 10:03:10.09: [10408]: <-- data [1025]
> Aug 22 10:03:10.09: [10408]: <-- data [1040]
> Aug 22 10:03:12.08: [10408]: <-- data [1030]
> Aug 22 10:03:12.08: [10408]: <-- data [1035]
> Aug 22 10:03:12.08: [10408]: <-- data [633]
> Aug 22 10:03:12.08: [10408]: <-- data [2]
> Aug 22 10:03:22.25: [10408]: --> [2:OK]
> Aug 22 10:03:22.25: [10408]: DELAY 70 ms
> Aug 22 10:03:22.33: [10408]: <-- [9:AT+FTH=3\r]
> Aug 22 10:03:22.38: [10408]: --> [7:CONNECT]
> Aug 22 10:03:22.38: [10408]: <-- data [7]
> Aug 22 10:03:22.38: [10408]: <-- data [2]
> Aug 22 10:03:23.80: [10408]: --> [2:OK]

and this

> Aug 22 10:03:23.80: [10408]: SEND send PPS (partial page signal)
> Aug 22 10:03:23.80: [10408]: SEND send MPS (more pages, same document)
> Aug 22 10:03:23.80: [10408]: <-- [9:AT+FRH=3\r]
> Aug 22 10:03:26.90: [10408]: --> [0:]

but then died

<snipped>
> Aug 22 10:03:26.90: [10408]: MODEM <Empty line>
> Aug 22 10:03:26.90: [10408]: <-- data [1]
> Aug 22 10:03:27.10: [10408]: MODEM <Timeout>


David Forrest                    e-mail  drf@xxxxxxxxxxxxx
Maple Park Development Corporation  http://www.maplepark.com
St. Louis, Missouri