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Re: [hylafax-users] Cannot Send: Giving up after 3 attempts to send same page

May I know what possiblity that Hylafax cannot fax...?
 
[refer to the log file that I sent previously]
 
Thank you
 
-fsloke

--- On Sat, 8/23/08, FOO SOON LOKE <fsloke@xxxxxxxxx> wrote:
From: FOO SOON LOKE <fsloke@xxxxxxxxx>
Subject: [hylafax-users] Cannot Send: Giving up after 3 attempts to send same page
To: hylafax-users@xxxxxxxxxxx
Date: Saturday, August 23, 2008, 8:31 PM

I always facing problem to send a pdf file to a certain number using hylaFax. So of the fax number, hylafax can send and some cannot.

Last Fiday I sent a pdf file to this number 79602077 number. I look the document file is sent out data almost complete, but it suddenly no carrier . Then make the transmission fail.

This is the log file:
=========================================================================================
Aug 22 10:01:55.91: [10408]: SESSION BEGIN 000000020 603979602077
Aug 22 10:01:55.91: [10408]: HylaFAX (tm) Version 4.4.3
Aug 22 10:01:55.91: [10408]: SEND FAX: JOB 11 DEST 979602077 COMMID 000000020 DE
VICE '/dev/ttyS0' FROM 'csd01 <Administrator@localhost>' USER csd01
Aug 22 10:01:55.91: [10408]: <-- [12:AT+FCLASS=1\r]
Aug 22 10:01:56.02: [10408]: --> [2:OK]
Aug 22 10:01:56.02: [10408]: DIAL 979602077
Aug 22 10:01:56.02: [10408]: <-- [14:ATDT979602077\r]
Aug 22 10:02:50.61: [10408]: --> [7:CONNECT]
Aug 22 10:02:52.09: [10408]: --> [2:OK]
Aug 22 10:02:52.09: [10408]: REMOTE NSF "00 00 0E 00 00 00 16 0F 01 07 00 10 05
02 95 C8 18"
Aug 22 10:02:52.09: [10408]: NSF remote fax equipment: Panasonic
Aug 22 10:02:52.09: [10408]: <-- [9:AT+FRH=3\r]
Aug 22 10:02:52.11: [10408]: --> [7:CONNECT]
Aug 22 10:02:52.85: [10408]: --> [2:OK]
Aug 22 10:02:52.85: [10408]: REMOTE CSI "60379602077"
Aug 22 10:02:52.85: [10408]: <-- [9:AT+FRH=3\r]
Aug 22 10:02:52.86: [10408]: --> [7:CONNECT]
Aug 22 10:02:53.27: [10408]: --> [2:OK]
Aug 22 10:02:53.27: [10408]: REMOTE best rate 9600 bit/s
Aug 22 10:02:53.27: [10408]: REMOTE max A4 page width (215 mm)
Aug 22 10:02:53.27: [10408]: REMOTE max unlimited page length
Aug 22 10:02:53.27: [10408]: REMOTE best vres 15.4 line/mm
Aug 22 10:02:53.27: [10408]: REMOTE format support: MH, MR, MMR
Aug 22 10:02:53.27: [10408]: REMOTE supports T.30 Annex A, 256-byte ECM
Aug 22 10:02:53.27: [10408]: REMOTE best 20 ms/scanline
Aug 22 10:02:53.27: [10408]: USE 9600 bit/s
Aug 22 10:02:53.27: [10408]: USE error correction mode
Aug 22 10:02:53.27: [10408]: SEND file "docq/doc20.ps;c1"
Aug 22 10:02:53.27: [10408]: USE A4 page width (215 mm)
Aug 22 10:02:53.27: [10408]: USE unlimited page length
Aug 22 10:02:53.27: [10408]: USE 7.7 line/mm
Aug 22 10:02:53.27: [10408]: USE 2-D MMR
Aug 22 10:02:53.27: [10408]: USE 0 ms/scanline
Aug 22 10:02:53.27: [10408]: SEND training at v.29 9600 bit/s
Aug 22 10:02:53.27: [10408]: DELAY 70 ms
Aug 22 10:02:53.34: [10408]: <-- [9:AT+FTH=3\r]
Aug 22 10:02:53.39: [10408]: --> [7:CONNECT]
Aug 22 10:02:53.39: [10408]: <-- data [23]
Aug 22 10:02:53.39: [10408]: <-- data [2]
Aug 22 10:02:53.41: [10408]: --> [7:CONNECT]
Aug 22 10:02:53.41: [10408]: <-- data [7]
Aug 22 10:02:53.41: [10408]: <-- data [2]
Aug 22 10:02:55.61: [10408]: --> [2:OK]
Aug 22 10:02:55.61: [10408]: DELAY 70 ms
Aug 22 10:02:55.68: [10408]: <-- [10:AT+FTM=96\r]
Aug 22 10:02:56.19: [10408]: --> [7:CONNECT]
Aug 22 10:02:56.19: [10408]: <-- data [1024]
Aug 22 10:02:56.19: [10408]: <-- data [776]
Aug 22 10:02:56.19: [10408]: <-- data [2]
Aug 22 10:02:57.74: [10408]: --> [2:OK]
Aug 22 10:02:57.74: [10408]: <-- [9:AT+FRH=3\r]
Aug 22 10:02:58.33: [10408]: --> [7:CONNECT]
Aug 22 10:02:59.43: [10408]: --> [2:OK]
Aug 22 10:02:59.43: [10408]: TRAINING succeeded
Aug 22 10:02:59.43: [10408]: SEND begin page
Aug 22 10:02:59.45: [10408]: SEND EOFB
Aug 22 10:02:59.45: [10408]: SEND send frame number 0
Aug 22 10:02:59.45: [10408]: SEND send frame number 1
Aug 22 10:02:59.45: [10408]: SEND send frame number 2
Aug 22 10:02:59.45: [10408]: SEND send frame number 3
Aug 22 10:02:59.45: [10408]: SEND send frame number 4
Aug 22 10:02:59.45: [10408]: SEND send frame number 5
Aug 22 10:02:59.45: [10408]: SEND send frame number 6
Aug 22 10:02:59.45: [10408]: SEND send frame number 7
Aug 22 10:02:59.45: [10408]: SEND send frame number 8
Aug 22 10:02:59.45: [10408]: SEND send frame number 9
Aug 22 10:02:59.45: [10408]: SEND send frame number 10
Aug 22 10:02:59.45: [10408]: SEND send frame number 11
Aug 22 10:02:59.45: [10408]: SEND send frame number 12
Aug 22 10:02:59.45: [10408]: SEND send frame number 13
Aug 22 10:02:59.45: [10408]: SEND send frame number 14
Aug 22 10:02:59.45: [10408]: SEND send frame number 15
Aug 22 10:02:59.45: [10408]: SEND send frame number 16
Aug 22 10:02:59.45: [10408]: SEND send frame number 17
Aug 22 10:02:59.45: [10408]: SEND send frame number 18
Aug 22 10:02:59.45: [10408]: SEND send frame number 19
Aug 22 10:02:59.45: [10408]: SEND send frame number 20
Aug 22 10:02:59.45: [10408]: SEND send frame number 21
Aug 22 10:02:59.45: [10408]: SEND send frame number 22
Aug 22 10:02:59.45: [10408]: SEND send frame number 23
Aug 22 10:02:59.46: [10408]: SEND send frame number 24
Aug 22 10:02:59.46: [10408]: SEND send frame number 25
Aug 22 10:02:59.46: [10408]: SEND send frame number 26
Aug 22 10:02:59.46: [10408]: SEND send frame number 27
Aug 22 10:02:59.46: [10408]: SEND send frame number 28
Aug 22 10:02:59.46: [10408]: SEND send frame number 29
Aug 22 10:02:59.46: [10408]: SEND send frame number 30
Aug 22 10:02:59.46: [10408]: SEND send frame number 31
Aug 22 10:02:59.46: [10408]: SEND send frame number 32
Aug 22 10:02:59.46: [10408]: SEND send frame number 33
Aug 22 10:02:59.46: [10408]: SEND send frame number 34
Aug 22 10:02:59.46: [10408]: SEND send frame number 35
Aug 22 10:02:59.46: [10408]: SEND send frame number 36
Aug 22 10:02:59.46: [10408]: SEND send frame number 37
Aug 22 10:02:59.46: [10408]: SEND send frame number 38
Aug 22 10:02:59.46: [10408]: SEND send frame number 39
Aug 22 10:02:59.46: [10408]: SEND send frame number 40
Aug 22 10:02:59.46: [10408]: SEND send frame number 41
Aug 22 10:02:59.46: [10408]: SEND send frame number 42
Aug 22 10:02:59.46: [10408]: SEND send frame number 43
Aug 22 10:02:59.46: [10408]: SEND send frame number 44
Aug 22 10:02:59.46: [10408]: SEND send frame number 45
Aug 22 10:02:59.46: [10408]: SEND send frame number 46
Aug 22 10:02:59.46: [10408]: SEND send frame number 47
Aug 22 10:02:59.46: [10408]: SEND send frame number 48
Aug 22 10:02:59.46: [10408]: SEND send frame number 49
Aug 22 10:02:59.46: [10408]: SEND send frame number 50
Aug 22 10:02:59.46: [10408]: SEND send frame number 51
Aug 22 10:02:59.46: [10408]: SEND send frame number 52
Aug 22 10:02:59.46: [10408]: SEND send frame number 53
Aug 22 10:02:59.46: [10408]: SEND send frame number 54
Aug 22 10:02:59.46: [10408]: SEND send frame number 55
Aug 22 10:02:59.46: [10408]: SEND send frame number 56
Aug 22 10:02:59.46: [10408]: SEND send frame number 57
Aug 22 10:02:59.46: [10408]: SEND send frame number 58
Aug 22 10:02:59.46: [10408]: SEND send frame number 59
Aug 22 10:02:59.46: [10408]: SEND send frame number 60
Aug 22 10:02:59.46: [10408]: SEND send frame number 61
Aug 22 10:02:59.46: [10408]: SEND send frame number 62
Aug 22 10:02:59.46: [10408]: SEND send frame number 63
Aug 22 10:02:59.46: [10408]: SEND send frame number 64
Aug 22 10:02:59.46: [10408]: SEND send frame number 65
Aug 22 10:02:59.46: [10408]: SEND send frame number 66
Aug 22 10:02:59.46: [10408]: SEND send frame number 67
Aug 22 10:02:59.46: [10408]: SEND send frame number 68
Aug 22 10:02:59.46: [10408]: SEND send frame number 69
Aug 22 10:02:59.46: [10408]: SEND send frame number 70
Aug 22 10:02:59.46: [10408]: SEND send frame number 71
Aug 22 10:02:59.46: [10408]: SEND send frame number 72
Aug 22 10:02:59.46: [10408]: SEND send frame number 73
Aug 22 10:02:59.46: [10408]: SEND send frame number 74
Aug 22 10:02:59.46: [10408]: SEND send frame number 75
Aug 22 10:02:59.46: [10408]: SEND send frame number 76
Aug 22 10:02:59.46: [10408]: SEND send frame number 77
Aug 22 10:02:59.46: [10408]: SEND send frame number 78
Aug 22 10:02:59.46: [10408]: SEND send frame number 79
Aug 22 10:02:59.46: [10408]: SEND send frame number 80
Aug 22 10:02:59.46: [10408]: SEND send frame number 81
Aug 22 10:02:59.46: [10408]: SEND send frame number 82
Aug 22 10:02:59.46: [10408]: SEND send frame number 83
Aug 22 10:02:59.46: [10408]: SEND send frame number 84
Aug 22 10:02:59.46: [10408]: SEND send frame number 85
Aug 22 10:02:59.46: [10408]: SEND send frame number 86
Aug 22 10:02:59.46: [10408]: SEND send frame number 87
Aug 22 10:02:59.46: [10408]: SEND send frame number 88
Aug 22 10:02:59.46: [10408]: SEND send frame number 89
Aug 22 10:02:59.46: [10408]: SEND send frame number 90
Aug 22 10:02:59.46: [10408]: SEND send frame number 91
Aug 22 10:02:59.46: [10408]: SEND send frame number 92
Aug 22 10:02:59.46: [10408]: SEND send frame number 93
Aug 22 10:02:59.46: [10408]: SEND send frame number 94
Aug 22 10:02:59.46: [10408]: SEND send frame number 95
Aug 22 10:02:59.46: [10408]: DELAY 70 ms
Aug 22 10:02:59.53: [10408]: <-- [10:AT+FTM=96\r]
Aug 22 10:03:00.12: [10408]: --> [7:CONNECT]
Aug 22 10:03:00.12: [10408]: <-- data [1031]
Aug 22 10:03:00.12: [10408]: <-- data [1034]
Aug 22 10:03:00.12: [10408]: <-- data [1033]
Aug 22 10:03:00.12: [10408]: <-- data [1030]
Aug 22 10:03:02.11: [10408]: <-- data [1025]
Aug 22 10:03:02.11: [10408]: <-- data [1029]
Aug 22 10:03:02.11: [10408]: <-- data [1031]
Aug 22 10:03:02.11: [10408]: <-- data [1033]
Aug 22 10:03:04.11: [10408]: <-- data [1031]
Aug 22 10:03:04.11: [10408]: <-- data [1038]
Aug 22 10:03:04.11: [10408]: <-- data [1029]
Aug 22 10:03:04.11: [10408]: <-- data [1031]
Aug 22 10:03:06.10: [10408]: <-- data [1040]
Aug 22 10:03:06.10: [10408]: <-- data [1031]
Aug 22 10:03:06.10: [10408]: <-- data [1033]
Aug 22 10:03:06.10: [10408]: <-- data [1027]
Aug 22 10:03:08.09: [10408]: <-- data [1035]
Aug 22 10:03:08.09: [10408]: <-- data [1031]
Aug 22 10:03:08.09: [10408]: <-- data [1034]
Aug 22 10:03:10.09: [10408]: <-- data [1032]
Aug 22 10:03:10.09: [10408]: <-- data [1036]
Aug 22 10:03:10.09: [10408]: <-- data [1025]
Aug 22 10:03:10.09: [10408]: <-- data [1040]
Aug 22 10:03:12.08: [10408]: <-- data [1030]
Aug 22 10:03:12.08: [10408]: <-- data [1035]
Aug 22 10:03:12.08: [10408]: <-- data [633]
Aug 22 10:03:12.08: [10408]: <-- data [2]
Aug 22 10:03:22.25: [10408]: --> [2:OK]
Aug 22 10:03:22.25: [10408]: DELAY 70 ms
Aug 22 10:03:22.33: [10408]: <-- [9:AT+FTH=3\r]
Aug 22 10:03:22.38: [10408]: --> [7:CONNECT]
Aug 22 10:03:22.38: [10408]: <-- data [7]
Aug 22 10:03:22.38: [10408]: <-- data [2]
Aug 22 10:03:23.80: [10408]: --> [2:OK]
Aug 22 10:03:23.80: [10408]: SEND send PPS (partial page signal)
Aug 22 10:03:23.80: [10408]: SEND send MPS (more pages, same document)
Aug 22 10:03:23.80: [10408]: <-- [9:AT+FRH=3\r]
Aug 22 10:03:26.90: [10408]: --> [0:]
Aug 22 10:03:26.90: [10408]: MODEM <Empty line>
Aug 22 10:03:26.90: [10408]: <-- data [1]
Aug 22 10:03:27.10: [10408]: MODEM <Timeout>
Aug 22 10:03:27.10: [10408]: <-- [9:AT+FTH=3\r]
Aug 22 10:03:27.15: [10408]: --> [7:CONNECT]
Aug 22 10:03:27.15: [10408]: <-- data [7]
Aug 22 10:03:27.15: [10408]: <-- data [2]
Aug 22 10:03:28.57: [10408]: --> [2:OK]
Aug 22 10:03:28.57: [10408]: SEND send PPS (partial page signal)
Aug 22 10:03:28.57: [10408]: SEND send MPS (more pages, same document)
Aug 22 10:03:28.57: [10408]: <-- [9:AT+FRH=3\r]
Aug 22 10:03:31.67: [10408]: --> [0:]
Aug 22 10:03:31.67: [10408]: MODEM <Empty line>
Aug 22 10:03:31.67: [10408]: <-- data [1]
Aug 22 10:03:31.87: [10408]: MODEM <Timeout>
Aug 22 10:03:31.87: [10408]: <-- [9:AT+FTH=3\r]
Aug 22 10:03:31.92: [10408]: --> [7:CONNECT]
Aug 22 10:03:31.92: [10408]: <-- data [7]
Aug 22 10:03:31.92: [10408]: <-- data [2]
Aug 22 10:03:33.34: [10408]: --> [2:OK]
Aug 22 10:03:33.34: [10408]: SEND send PPS (partial page signal)
Aug 22 10:03:33.34: [10408]: SEND send MPS (more pages, same document)
Aug 22 10:03:33.34: [10408]: <-- [9:AT+FRH=3\r]
Aug 22 10:03:36.44: [10408]: --> [0:]
Aug 22 10:03:36.44: [10408]: MODEM <Empty line>
Aug 22 10:03:36.44: [10408]: <-- data [1]
Aug 22 10:03:36.64: [10408]: MODEM <Timeout>
Aug 22 10:03:36.64: [10408]: No response to PPS repeated 3 times.
Aug 22 10:03:36.64: [10408]: SEND end page
Aug 22 10:03:36.64: [10408]: SEND: Giving up after 3 attempts to send same page
"docq/doc20.ps;c1", dirnum 0
Aug 22 10:03:36.64: [10408]: DELAY 70 ms
Aug 22 10:03:36.71: [10408]: <-- [9:AT+FTH=3\r]
Aug 22 10:03:36.76: [10408]: --> [7:CONNECT]
Aug 22 10:03:36.76: [10408]: <-- data [3]
Aug 22 10:03:36.76: [10408]: <-- data [2]
Aug 22 10:03:38.07: [10408]: --> [2:OK]
Aug 22 10:03:39.07: [10408]: <-- [5:ATH0\r]
Aug 22 10:03:39.17: [10408]: --> [10:NO CARRIER]
Aug 22 10:03:39.17: [10408]: SESSION END
============================================================================================

The receiver sais "They are not receive any pdf files"
May I know what is the problem causing it?
And how can I solve this? Thank you

-fsloke


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