Re: [hylafax-users] Hylafax & avantfax problem

["Bao" <bao@xxxxxxxxxxxx>]

Here is the error, for your information:

 

Your facsimile job to 98244444 was rejected because:

    PCL documents are not (currently) supported.

 

    ---- Unsent job status ----

 

     Destination: 98244444

          Sender: fax

        Mailaddr: bao@xxxxxxxxxx

         Dialogs: 0 (exchanges with remote device)

           Calls: 0 (total phone calls placed)

           Modem:

          Status: PCL documents are not (currently) supported.

  Submitted From: 192.168.10.222

           JobID: 11

         GroupID: 11

 

    ---- Documents submitted for transmission ----

 

The following documents were submitted for transmission and are available on the server for reuse until they are automatically purged when this job is removed. Documents may also be manually removed using the faxrm command; consult faxrm(1) for information.

 

Filename                 Size Type

docq/doc12.ps.11       107329 PCL

 

 

Best regards,

 

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Nguyen The Tran Bao

Network Administrator

Rudolf Lietz, Inc., Representative Office Vietnam

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From: Bao
Sent: Thursday, August 07, 2008 10:28 PM
To: 'mikehernandez99@xxxxxxxxx'
Cc: 'hylafax-user@xxxxxxxxxxx'
Subject: RE: [hylafax-users] Hylafax & avantfax problem

 

Hi Mike,

 

Follow your guide,I have installed hylafax+ 5 2.5 using rpm. I can send/receive fax properly except for PCL file.

 

I use winprint for sending fax from windows box client. The sending job fails with the error : PCL documents are not (currently) supported.

 

The same message with pcl2fax command.

 

With previous hylafax installation, I can fax pcl document by printing to winprint printer.

 

Your help is really appreciated.

 

Thankyou,

 

Best regards,

 

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Nguyen The Tran Bao

Network Administrator

Rudolf Lietz, Inc., Representative Office Vietnam

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From: michael hernandez [mailto:mikehernandez99@xxxxxxxxx]
Sent: Thursday, August 07, 2008 9:07 PM
To: Bao
Subject: Re: [hylafax-users] Hylafax & avantfax problem

 

Bao,

I only mentioned the Avantfax forums because I found good help there.   I still check them to stay on top of Avantfax news.  We have been in production with AvantFax 3.1 and Hylafax+ for about 4 months.   Efficiencies in our office have been improved greatly.  AvantFax is the best open source web based fax client I have seen and we have been very pleased.   You will like it a lot. 

-Mike

--- On Wed, 8/6/08, Bao <bao@xxxxxxxxxxxx> wrote:

From: Bao <bao@xxxxxxxxxxxx>
Subject: Re: [hylafax-users] Hylafax & avantfax problem
To: mikehernandez99@xxxxxxxxx
Cc: hylafax-users@xxxxxxxxxxx
Date: Wednesday, August 6, 2008, 11:13 PM

Dear Mike,

 

Thank you for your quick replies. I have tried hylafax 4.4.4 with rpm and manually compilation, but none seems to work properly.

 

The CentOS avantfax forum has less to do with my case.

 

I will try Hylafax+ , and let you know the result.

 

Once again, thank you very much for your support.

 

Best regards,

 

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Nguyen The Tran Bao

Network Administrator

Rudolf Lietz, Inc., Representative Office Vietnam

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From: michael hernandez [mailto:mikehernandez99@xxxxxxxxx]
Sent: Wednesday, August 06, 2008 9:01 PM
To: Bao
Subject: Re: [hylafax-users] Hylafax & avantfax problem

 

Have you browsed the Avantfax forums for CentOS? 

https://sourceforge.net/forum/forum.php?forum_id=542402

I am running Hylafax+ ( version 5.1) and Avantfax 3.1 on SLES10-SP1.  Hylafax+ was highly recommended and I have had no troubles since going into production.

-Mike

--- On Wed, 8/6/08, Bao <bao@xxxxxxxxxxxx> wrote:

From: Bao <bao@xxxxxxxxxxxx>
Subject: [hylafax-users] Hylafax & avantfax problem
To: hylafax-users@xxxxxxxxxxx
Date: Wednesday, August 6, 2008, 6:02 AM

Dear all,

 

I have installed Centos, and compiled Hylafax 4.4.4, then installed avantfax 3.0.7. All works fine except 2 things:

 

1.       Can not send outgoing fax. Hylafax can connect to other fax server, but for some reasons, it failt at [5:ATH0\r] with the error message [10:NO CARRIER] (see below)

2.       Avantfax can not update ttyS0 status. The status is always [Please wait], although command faxstat states the modem is idle.

 

Any support is highly recommended.

Thank you very much:

 

PS: Error message when sending fax:

 

Aug 05 14:49:23.52: [ 6670]: SESSION BEGIN 000000020 8488222222

Aug 05 14:49:23.52: [ 6670]: HylaFAX (tm) Version 4.4.4

Aug 05 14:49:23.52: [ 6670]: SEND FAX: JOB 5 DEST 8222222 COMMID 000000020 DEVICE '/dev/ttyS0' FROM 'bao <bao@xxxxxxxxxx>' USER bao

Aug 05 14:49:23.52: [ 6670]: <-- [12:AT+FCLASS=1\r]

Aug 05 14:49:23.63: [ 6670]: --> [2:OK]

Aug 05 14:49:23.63: [ 6670]: DIAL 8222222

Aug 05 14:49:23.63: [ 6670]: <-- [12:ATDT8222222\r]

Aug 05 14:49:35.39: [ 6670]: --> [7:CONNECT]

Aug 05 14:49:37.40: [ 6670]: --> [2:OK]

Aug 05 14:49:37.40: [ 6670]: REMOTE NSF "00 00 0E 00 00 00 96 FF 41 07 00 10 00 02 95 80 18 01 49 02 52 55 44 4F 4C 46 20 4C 49 45 54 5A 20 20 20 20 03"

Aug 05 14:49:37.40: [ 6670]: NSF remote fax equipment: Panasonic

Aug 05 14:49:37.40: [ 6670]: NSF remote station ID: "ABC Co.    "

Aug 05 14:49:37.40: [ 6670]: <-- [9:AT+FRH=3\r]

Aug 05 14:49:37.42: [ 6670]: --> [7:CONNECT]

Aug 05 14:49:38.15: [ 6670]: --> [2:OK]

Aug 05 14:49:38.15: [ 6670]: REMOTE CSI "8222222"

Aug 05 14:49:38.15: [ 6670]: <-- [9:AT+FRH=3\r]

Aug 05 14:49:38.16: [ 6670]: --> [7:CONNECT]

Aug 05 14:49:38.58: [ 6670]: --> [2:OK]

Aug 05 14:49:38.58: [ 6670]: REMOTE best rate 14400 bit/s

Aug 05 14:49:38.58: [ 6670]: REMOTE max A4 page width (215 mm)

Aug 05 14:49:38.58: [ 6670]: REMOTE max unlimited page length

Aug 05 14:49:38.58: [ 6670]: REMOTE best vres 15.4 line/mm

Aug 05 14:49:38.58: [ 6670]: REMOTE format support: MH, MR, MMR

Aug 05 14:49:38.58: [ 6670]: REMOTE supports T.30 Annex A, 256-byte ECM

Aug 05 14:49:38.58: [ 6670]: REMOTE best 0 ms/scanline

Aug 05 14:49:38.58: [ 6670]: USE 14400 bit/s

Aug 05 14:49:38.58: [ 6670]: USE error correction mode

Aug 05 14:49:38.58: [ 6670]: DELAY 70 ms

Aug 05 14:49:38.65: [ 6670]: <-- [9:AT+FTH=3\r]

Aug 05 14:49:38.69: [ 6670]: --> [7:CONNECT]

Aug 05 14:49:38.69: [ 6670]: <-- data [3]

Aug 05 14:49:38.69: [ 6670]: <-- data [2]

Aug 05 14:49:40.01: [ 6670]: --> [2:OK] Aug 05 14:49:41.01: [ 6670]: <-- [5:ATH0\r]

Aug 05 14:49:41.11: [ 6670]: --> [10:NO CARRIER]

Aug 05 14:49:41.11: [ 6670]: MODEM No carrier

Aug 05 14:49:41.11: [ 6670]: SESSION END

 

 

Best regards,

 

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Nguyen The Tran Bao

Network Administrator

Rudolf Lietz, Inc., Representative Office Vietnam

162 Pasteur, District 1, Ho Chi Minh City

Mobile : (+84) 908 176 861

Tel      : (+84 8) 8 295 215 ext. 208

Fax     : (+84 8) 8 244 550

EFax   : +1 775 582 4495 (USA)

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