Re: [hylafax-users] queueing issue

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Siri Vias Khalsa wrote:
> When you have a lot of faxes in the sendq, the order of sending them 
> out seems to be somewhat random, or at least not using logic that I 
> can point to.
>
> In my testing, I have seen a newly submitted fax get sent out ahead of 
> previously pending faxes, none of which had any problems, such as busy 
> signals etc.
>
> In one test I submitted 79 documents (Jobs 20 through 99), all with 
> the same, default, priority, all to the same fax number (it has 
> multiple lines in a hunt group – more lines than the sending server). 
> It immediately started sending out the first couple faxes (20,21) in 
> the queue and the others were pending. Then it jumped ahead and sent 
> out 24 and then 22 and then 54 and then 57 and then 23. It did have 
> some spurts of 10ish sequential job numbers. Then I submitted another 
> fax about halfway through the queue and it got immediately sent out.
>
> During this time there were no errors, no busy signals on any of the 
> lines, and faxstat reported that they all went out on the first dial.
>
> I am concerned that with a large send queue faxes will get stranded 
> until their expire time, especially in a system with a continual queue.
>
> Does anyone have some insight into the problem, potential solutions or 
> even an explanation of this behavior?

What version of HylaFAX are you using?

Are you submitting them all with the same time-to-send? Or are they all 
just going in with some reference to "now"?

My experience [and very recent testing] with HylaFAX+ 5.2.4 sending 
broadcast faxes to the same number using sendfax -z and referencing 
"now" in the time-to-send shows them all getting sent in the order in 
which they were submitted.

Thanks,

Lee.


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