Re: [hylafax-users] No response to PPS repeated 3 times

["Alex R [MaxoTel]" <alex@xxxxxxxxxxx>]

What I pasted before is what happens when I sent to the Asterisk fax server (which receives faxes fine from everywhere else, including a real fax connected to the same line as the new modem – which would tell you something funky is happening with the modem).

 

Now I just did a Faxstream test fax, and the results came back that the Fax modem was 4.7dB too low. (Transmission level: -22.7dBm). The default for the modem is the highest it goes according to the manual below. I did the same faxstream test with the real (canon) fax, and it reported being 2.4dB too low – perhaps this is having an impact on whether it works properly or not.

 

At least I know that it seems capable of sending faxes to places other than Asterisk (which is most places), but I’d hate to think that it could just be a setting I’ve got wrong… any ideas?

 

Thanks!

 

Regards,

Alex R

---

From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Alex R [MaxoTel]
Sent: Wednesday, 23 April 2008 3:12 PM
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] No response to PPS repeated 3 times

 

Hello!

Well after all of the problems with iaxmodem and asterisk, I tried callweaver but couldn’t get that to run properly.

 

So now I’ve decided to fax using an ordinary PSTN line, and a modem. I just went out and bought an external serial modem (Netcomm Mega-i-modem CD2004). I was so fed up with it failing that I bit the bullet and spent $75 on this serial modem because on the Hylafax website it says that they worked “almost without exception”.

I’m starting to see that I seem to always fall in that small percentage of things that don’t work.

 

When setting it up, Hylafax said it didn’t have a prototype for it so it would just get the default modem commands.

 

I looked up the commands at: http://www.netcomm.com.au/Other/CD2004_AT.pdf but I don’t really know what they mean. I tried sending a fax on Hylafax with the defaults and got this:

 

Apr 23 14:28:32.56: [ 2510]: SESSION BEGIN 000000001 61070731235320

Apr 23 14:28:32.56: [ 2510]: HylaFAX (tm) Version 4.3.3

Apr 23 14:28:32.56: [ 2510]: SEND FAX: JOB 1 DEST 0731235320 COMMID 000000001 DEVICE '/dev/ttyS0' FROM 'root <root@xxxxxxxxx$

Apr 23 14:28:32.57: [ 2510]: <-- [12:AT+FCLASS=1\r]

Apr 23 14:28:32.68: [ 2510]: --> [2:OK]

Apr 23 14:28:32.72: [ 2510]: DIAL 0731235320

Apr 23 14:28:32.72: [ 2510]: <-- [15:ATDT0731235320\r]

Apr 23 14:28:42.24: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:43.38: [ 2510]: --> [2:OK]

Apr 23 14:28:43.38: [ 2510]: REMOTE best rate 9600 bit/s

Apr 23 14:28:43.38: [ 2510]: REMOTE max A4 page width (215 mm)

Apr 23 14:28:43.38: [ 2510]: REMOTE max unlimited page length

Apr 23 14:28:43.38: [ 2510]: REMOTE best vres 200 x 400 dpi

Apr 23 14:28:43.38: [ 2510]: REMOTE format support: MH, MR, MMR

Apr 23 14:28:43.38: [ 2510]: REMOTE supports T.30 Annex A, 256-byte ECM

Apr 23 14:28:43.38: [ 2510]: REMOTE best 0 ms/scanline

Apr 23 14:28:43.38: [ 2510]: USE 9600 bit/s

Apr 23 14:28:43.39: [ 2510]: USE error correction mode

Apr 23 14:28:43.39: [ 2510]: SEND file "docq/doc1.ps;c1"

Apr 23 14:28:43.39: [ 2510]: USE A4 page width (215 mm)

Apr 23 14:28:43.39: [ 2510]: USE unlimited page length

Apr 23 14:28:43.39: [ 2510]: USE 7.7 line/mm

Apr 23 14:28:43.39: [ 2510]: USE 2-D MMR

Apr 23 14:28:43.39: [ 2510]: USE 0 ms/scanline

Apr 23 14:28:43.39: [ 2510]: SEND training at v.29 9600 bit/s

Apr 23 14:28:43.39: [ 2510]: <-- [9:AT+FRS=7\r]

Apr 23 14:28:43.40: [ 2510]: --> [2:OK]

Apr 23 14:28:43.40: [ 2510]: <-- [9:AT+FTH=3\r]

Apr 23 14:28:43.45: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:43.45: [ 2510]: <-- data [23]

Apr 23 14:28:43.45: [ 2510]: <-- data [2]

Apr 23 14:28:43.47: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:43.47: [ 2510]: <-- data [7]

Apr 23 14:28:43.47: [ 2510]: <-- data [2]

Apr 23 14:28:45.67: [ 2510]: --> [2:OK]

Apr 23 14:28:45.67: [ 2510]: <-- [9:AT+FTS=7\r]

Apr 23 14:28:45.68: [ 2510]: --> [2:OK]

Apr 23 14:28:45.68: [ 2510]: <-- [10:AT+FTM=96\r]

Apr 23 14:28:46.19: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:46.19: [ 2510]: <-- data [1024]

Apr 23 14:28:46.19: [ 2510]: <-- data [776]

Apr 23 14:28:46.19: [ 2510]: <-- data [2]

Apr 23 14:28:47.74: [ 2510]: --> [2:OK]

Apr 23 14:28:47.74: [ 2510]: <-- [9:AT+FRH=3\r]

Apr 23 14:28:48.18: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:49.07: [ 2510]: --> [2:OK]

Apr 23 14:28:49.07: [ 2510]: TRAINING succeeded

Apr 23 14:28:49.07: [ 2510]: SEND begin page

Apr 23 14:28:49.08: [ 2510]: SEND EOFB

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 0

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 1

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 2

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 3

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 4

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 5

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 6

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 7

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 8

Apr 23 14:28:49.08: [ 2510]: SEND send frame number 9

Apr 23 14:28:49.08: [ 2510]: <-- [9:AT+FRS=7\r]

Apr 23 14:28:49.09: [ 2510]: --> [2:OK]

Apr 23 14:28:49.09: [ 2510]: <-- [10:AT+FTM=96\r]

Apr 23 14:28:49.68: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:49.68: [ 2510]: <-- data [1029]

Apr 23 14:28:49.68: [ 2510]: <-- data [1035]

Apr 23 14:28:49.68: [ 2510]: <-- data [916]

Apr 23 14:28:49.68: [ 2510]: <-- data [2]

Apr 23 14:28:52.43: [ 2510]: --> [2:OK]

Apr 23 14:28:52.43: [ 2510]: <-- [9:AT+FTS=9\r]

Apr 23 14:28:52.44: [ 2510]: --> [2:OK]

Apr 23 14:28:52.44: [ 2510]: <-- [9:AT+FTH=3\r]

Apr 23 14:28:52.49: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:52.49: [ 2510]: <-- data [7]

Apr 23 14:28:52.49: [ 2510]: <-- data [2]

Apr 23 14:28:53.91: [ 2510]: --> [2:OK]

Apr 23 14:28:53.91: [ 2510]: SEND send PPS (partial page signal)

Apr 23 14:28:53.91: [ 2510]: SEND send EOP (no more pages or documents)

Apr 23 14:28:53.91: [ 2510]: <-- [9:AT+FRH=3\r]

Apr 23 14:28:57.01: [ 2510]: --> [0:]

Apr 23 14:28:57.01: [ 2510]: MODEM <Empty line>

Apr 23 14:28:57.01: [ 2510]: <-- data [1]

Apr 23 14:28:57.21: [ 2510]: MODEM <Timeout>

Apr 23 14:28:57.21: [ 2510]: <-- [9:AT+FTH=3\r]

Apr 23 14:28:57.26: [ 2510]: --> [7:CONNECT]

Apr 23 14:28:57.26: [ 2510]: <-- data [7]

Apr 23 14:28:57.26: [ 2510]: <-- data [2]

Apr 23 14:28:58.68: [ 2510]: --> [2:OK]

Apr 23 14:28:58.68: [ 2510]: SEND send PPS (partial page signal)

Apr 23 14:28:58.68: [ 2510]: SEND send EOP (no more pages or documents)

Apr 23 14:28:58.68: [ 2510]: <-- [9:AT+FRH=3\r]

Apr 23 14:29:01.78: [ 2510]: --> [0:]

Apr 23 14:29:01.78: [ 2510]: MODEM <Empty line>

Apr 23 14:29:01.78: [ 2510]: <-- data [1]

Apr 23 14:29:01.98: [ 2510]: MODEM <Timeout>

Apr 23 14:29:01.98: [ 2510]: <-- [9:AT+FTH=3\r]

Apr 23 14:29:02.03: [ 2510]: --> [7:CONNECT]

Apr 23 14:29:02.03: [ 2510]: <-- data [7]

Apr 23 14:29:02.03: [ 2510]: <-- data [2]

Apr 23 14:29:03.45: [ 2510]: --> [2:OK]

Apr 23 14:29:03.45: [ 2510]: SEND send PPS (partial page signal)

Apr 23 14:29:03.45: [ 2510]: SEND send EOP (no more pages or documents)

Apr 23 14:29:03.45: [ 2510]: <-- [9:AT+FRH=3\r]

Apr 23 14:29:06.55: [ 2510]: --> [0:]

Apr 23 14:29:06.56: [ 2510]: MODEM <Empty line>

Apr 23 14:29:06.56: [ 2510]: <-- data [1]

Apr 23 14:29:06.76: [ 2510]: MODEM <Timeout>

Apr 23 14:29:06.76: [ 2510]: No response to PPS repeated 3 times.

Apr 23 14:29:06.76: [ 2510]: SEND end page

Apr 23 14:29:06.76: [ 2510]: <-- [9:AT+FTH=3\r]

Apr 23 14:29:06.81: [ 2510]: --> [7:CONNECT]

Apr 23 14:29:06.81: [ 2510]: <-- data [3]

Apr 23 14:29:06.81: [ 2510]: <-- data [2]

Apr 23 14:29:08.12: [ 2510]: --> [2:OK]

Apr 23 14:29:08.12: [ 2510]: <-- [5:ATH0\r]

Apr 23 14:29:08.55: [ 2510]: --> [10:NO CARRIER]

Apr 23 14:29:08.55: [ 2510]: MODEM No carrier

Apr 23 14:29:08.55: [ 2510]: SESSION END

 

The receiving fax didn’t print anything out. Any ideas?

 

I was hoping this modem would solve my epic fax journey. Should I pack it up and take it back?

 

Thanks J

 

Alex R.