Re: [hylafax-users] Sending fax to a phone/fax line

[A J Stiles <hylafax_resp@xxxxxxxxxxxxxxx>]

On Thursday 10 Apr 2008, Andrea Scarso wrote:
> Hi all!
>
> My Hylafax server can't send faxes to numbers with both phone and fax.
>
> A practical example:
> With my standard fax I send a fax to a number, a physical person
> answer the phone, understand that a fax is calling, hangs up the phone
> and their fax starts communication with my standard fax.
>
> If I send a fax using Hylafax to the same number, when the physical
> person hangs up the phone, hylafax stops the communication without
> even trying to connect to their fax.

That's most probably because the person on the far end is doing it wrong.  At 
least with every combined phone/fax I've ever used, as soon as you hear fax 
tones you are supposed to press the green button on the fax machine first to 
start fax reception, THEN hang up the receiver.

If that really is what they are doing, then you just need to increase the 
timeout before hylafax decides there isn't a fax machine on the end of the 
line.

-- 
AJS
(insert figure one before at sign if replying off-list)


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