Re: [hylafax-users] No response to PPS repeated 3 times.:

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

CS Linux Support Group wrote:
>      I am using a USR V.92 5686 FAXMODEM.I installed the latest version of
> hylafax server (hylafax-4.4.4).I was able to send and receive faxes
> perfectly when the receiving faxmachine was a Panasonic model.
>         But when the I tried sending a fax to the faxmachine of model
> ricoh I received the following error
> "No response to PPS repeated 3 times.; Giving up after 3 attempts to send".
>      The faxsend requests were failing consistently when sent to a ricoh
> machine and the machine is only able to receive the fax cover sheet.
>          I searched the mailing list for this issue and I did see postings
> on it but didn't find any specific reply fixing it.
>         Is this issue specific to the USR modem and/or the Ricoh
> faxmachine ?

In order to accurately answer your questions and resolve the problem I 
need you to first "upgrade" to HylaFAX+ 5.2.1 
(http://hylafax.sourceforge.net) and then I need you to follow the same 
diagnostic steps that I outline here:

http://article.gmane.org/gmane.comp.telephony.fax.hylafax.user/26090

Yes, in this case the sender was getting a DCN signal instead of no 
response, but the diagnostic tests need to be the same.  Please 
*carefully* go through that procedure step by step and let me know the 
results at each phase.

Thanks,

Lee.


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