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Re: [hylafax-users] 'No response to PPS repeated 3 times' error



No, I'm not using VoIP. I think it's a digital line though. I have to use some kind of dongle between the modem and the phone jack to convert it. That conversion thing is a guess. I can tell you what the dongle is exactly when I'm in the office next.

I tried some other receivers earlier today and had the same problem. However the usual fax that I sent today seemed to work ok with no PPS repeat error. This error is also pretty recent. I've been using HylaFAX with no problems from this location for over a year.

What do you think? Get the phone company to install some POTS line?

Best,
Steve

Lee Howard wrote:
This kind of thing that you see in your logs below... where it takes numerous retries to push through a single block (so much that CTC is invoked), especially where V.21 HDLC frames are not getting through properly (the ERROR after AT+FRH=3, CONNECT)... this really seems like bad audio quality between you and the receiver.

You're not using VoIP are you? Is this error only with this receiver?

Thanks,

Lee.


Stephen Opalenski wrote:
Jan 09 18:54:02.28: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:02.33: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:02.33: [ 6059]: <-- data [7]
Jan 09 18:54:02.33: [ 6059]: <-- data [2]
Jan 09 18:54:03.75: [ 6059]: --> [2:OK]
Jan 09 18:54:03.75: [ 6059]: SEND send PPS (partial page signal)
Jan 09 18:54:03.75: [ 6059]: SEND send MPS (more pages, same document)
Jan 09 18:54:03.75: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:04.32: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:06.47: [ 6059]: --> [2:OK]
Jan 09 18:54:06.47: [ 6059]: SEND recv PPR (partial page request)
Jan 09 18:54:06.47: [ 6059]: DELAY 70 ms
Jan 09 18:54:06.54: [ 6059]: SEND send frame number 3
Jan 09 18:54:06.54: [ 6059]: SEND send frame number 15
Jan 09 18:54:06.54: [ 6059]: SEND send frame number 16
Jan 09 18:54:06.54: [ 6059]: SEND send frame number 17
Jan 09 18:54:06.54: [ 6059]: DELAY 70 ms
Jan 09 18:54:06.61: [ 6059]: <-- [11:AT+FTM=146\r]
Jan 09 18:54:07.11: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:07.11: [ 6059]: <-- data [1031]
Jan 09 18:54:07.11: [ 6059]: <-- data [441]
Jan 09 18:54:07.11: [ 6059]: <-- data [2]
Jan 09 18:54:08.21: [ 6059]: --> [2:OK]
Jan 09 18:54:08.21: [ 6059]: DELAY 70 ms
Jan 09 18:54:08.28: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:08.33: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:08.33: [ 6059]: <-- data [7]
Jan 09 18:54:08.33: [ 6059]: <-- data [2]
Jan 09 18:54:09.75: [ 6059]: --> [2:OK]
Jan 09 18:54:09.75: [ 6059]: SEND send PPS (partial page signal)
Jan 09 18:54:09.75: [ 6059]: SEND send MPS (more pages, same document)
Jan 09 18:54:09.75: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:10.34: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:11.57: [ 6059]: --> [2:OK]
Jan 09 18:54:11.57: [ 6059]: HDLC frame too short (0 bytes)
Jan 09 18:54:11.57: [ 6059]: DELAY 70 ms
Jan 09 18:54:11.65: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:11.69: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:11.69: [ 6059]: <-- data [3]
Jan 09 18:54:11.69: [ 6059]: <-- data [2]
Jan 09 18:54:13.01: [ 6059]: --> [2:OK]
Jan 09 18:54:13.01: [ 6059]: SEND send CRP (command repeat)
Jan 09 18:54:13.01: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:16.11: [ 6059]: --> [0:]
Jan 09 18:54:16.12: [ 6059]: MODEM <Empty line>
Jan 09 18:54:16.12: [ 6059]: <-- data [1]
Jan 09 18:54:16.32: [ 6059]: MODEM <Timeout>
Jan 09 18:54:16.32: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:16.37: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:16.38: [ 6059]: <-- data [7]
Jan 09 18:54:16.38: [ 6059]: <-- data [2]
Jan 09 18:54:17.79: [ 6059]: --> [2:OK]
Jan 09 18:54:17.79: [ 6059]: SEND send PPS (partial page signal)
Jan 09 18:54:17.79: [ 6059]: SEND send MPS (more pages, same document)
Jan 09 18:54:17.79: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:18.39: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:20.50: [ 6059]: --> [2:OK]
Jan 09 18:54:20.50: [ 6059]: SEND recv PPR (partial page request)
Jan 09 18:54:20.50: [ 6059]: DELAY 70 ms
Jan 09 18:54:20.57: [ 6059]: SEND send frame number 17
Jan 09 18:54:20.57: [ 6059]: DELAY 70 ms
Jan 09 18:54:20.64: [ 6059]: <-- [11:AT+FTM=146\r]
Jan 09 18:54:21.14: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:21.14: [ 6059]: <-- data [656]
Jan 09 18:54:21.14: [ 6059]: <-- data [2]
Jan 09 18:54:21.79: [ 6059]: --> [2:OK]
Jan 09 18:54:21.79: [ 6059]: DELAY 70 ms
Jan 09 18:54:21.86: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:21.91: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:21.91: [ 6059]: <-- data [7]
Jan 09 18:54:21.91: [ 6059]: <-- data [2]
Jan 09 18:54:23.33: [ 6059]: --> [2:OK]
Jan 09 18:54:23.33: [ 6059]: SEND send PPS (partial page signal)
Jan 09 18:54:23.33: [ 6059]: SEND send MPS (more pages, same document)
Jan 09 18:54:23.33: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:23.90: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:26.05: [ 6059]: --> [2:OK]
Jan 09 18:54:26.05: [ 6059]: SEND recv PPR (partial page request)
Jan 09 18:54:26.05: [ 6059]: DELAY 70 ms
Jan 09 18:54:26.12: [ 6059]: SEND send frame number 17
Jan 09 18:54:26.12: [ 6059]: DELAY 70 ms
Jan 09 18:54:26.20: [ 6059]: <-- [11:AT+FTM=146\r]
Jan 09 18:54:26.70: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:26.70: [ 6059]: <-- data [655]
Jan 09 18:54:26.70: [ 6059]: <-- data [2]
Jan 09 18:54:27.34: [ 6059]: --> [2:OK]
Jan 09 18:54:27.34: [ 6059]: DELAY 70 ms
Jan 09 18:54:27.42: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:27.47: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:27.47: [ 6059]: <-- data [7]
Jan 09 18:54:27.47: [ 6059]: <-- data [2]
Jan 09 18:54:28.88: [ 6059]: --> [2:OK]
Jan 09 18:54:28.88: [ 6059]: SEND send PPS (partial page signal)
Jan 09 18:54:28.88: [ 6059]: SEND send MPS (more pages, same document)
Jan 09 18:54:28.88: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:29.46: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:31.61: [ 6059]: --> [2:OK]
Jan 09 18:54:31.61: [ 6059]: SEND recv PPR (partial page request)
Jan 09 18:54:31.61: [ 6059]: DELAY 70 ms
Jan 09 18:54:31.68: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:31.73: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:31.73: [ 6059]: <-- data [5]
Jan 09 18:54:31.73: [ 6059]: <-- data [2]
Jan 09 18:54:33.10: [ 6059]: --> [2:OK]
Jan 09 18:54:33.10: [ 6059]: SEND send CTC (continue to correct)
Jan 09 18:54:33.10: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:33.67: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:34.80: [ 6059]: --> [2:OK]
Jan 09 18:54:34.80: [ 6059]: SEND recv CTR (confirm continue to correct)
Jan 09 18:54:34.80: [ 6059]: SEND send frame number 17
Jan 09 18:54:34.80: [ 6059]: DELAY 70 ms
Jan 09 18:54:34.87: [ 6059]: <-- [10:AT+FTM=96\r]
Jan 09 18:54:35.46: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:35.46: [ 6059]: <-- data [533]
Jan 09 18:54:35.46: [ 6059]: <-- data [2]
Jan 09 18:54:36.19: [ 6059]: --> [2:OK]
Jan 09 18:54:36.19: [ 6059]: DELAY 70 ms
Jan 09 18:54:36.26: [ 6059]: <-- [9:AT+FTH=3\r]
Jan 09 18:54:36.31: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:36.31: [ 6059]: <-- data [7]
Jan 09 18:54:36.31: [ 6059]: <-- data [2]
Jan 09 18:54:37.73: [ 6059]: --> [2:OK]
Jan 09 18:54:37.73: [ 6059]: SEND send PPS (partial page signal)
Jan 09 18:54:37.73: [ 6059]: SEND send MPS (more pages, same document)
Jan 09 18:54:37.73: [ 6059]: <-- [9:AT+FRH=3\r]
Jan 09 18:54:38.40: [ 6059]: --> [7:CONNECT]
Jan 09 18:54:39.52: [ 6059]: --> [2:OK]
Jan 09 18:54:39.52: [ 6059]: SEND recv MCF (message confirmation)


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