Re: [hylafax-users] Modem gets wedged after receiving a fax

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Nacef,

Why not contact D-LINK for the latest firmware and instructions on how to
upgrade ?

That said, you will have limited success with this modem when used for fax.
You need to get something based on the Agere Venus chipset if you don't want
to spend a lifetime nursing your fax server.

Regards

Andrew Rinaldi
Mainpine Developer Support
USA +1 503 822 9944 | UK +44 8458 909438
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Nacef L
Sent: 08 January 2008 22:24
To: andrew.rinaldi@xxxxxxxxxxxx
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Modem gets wedged after receiving a fax

Hi all,

Sorry I forgot to mention the Fax model. Actually I am working with a brand
new D-LINK DFM-562E modem. Before that I have tried a US Robotics Sportster
Flash. And I had the same problem. That's what made me buy the new D-LINK.
Actually I am testing these modems on a HP Proliant ML150 G3 server running
CentOS 5, and I have tested these modems before on an IBM e-Series and they
just worked fine for days along.

Can someone guide me through detecting the firmware version and how to
upgrade it.

Thks to all

On Jan 8, 2008 9:10 PM, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:
> Hi Nacef,
>
> Lee wrote:
> >According to both your description and this log... the modem has crashed.
> And the only way to recover does appear to be power-cycling the modem.
> >Look for a firmware update for the modem or replace the modem with
> something else (not this make/model).
>
> You might like to know that ports on a Mainpine fax board can be reset 
> by the HylaFAX 'wedge' process.... so should you decide to look for a 
> new modem you might want to consider one;
>
> http://www.mainpine.com/products_IQE.php
>
>
> Regards
>
> Andrew Rinaldi
> Mainpine Developer Support
> USA +1 503 822 9944 | UK +44 8458 909438 andrew.rinaldi@xxxxxxxxxxxx | 
> www.mainpine.com
>


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