Re: [hylafax-users] Failure to receive silence (synchronization failure).

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Richard Morris wrote:
> Lee Howard wrote:
> > Richard Morris wrote:
> > > Dec 21 09:24:55.42: [ 4189]: <-- [9:AT+FTH=r]
> > > Dec 21 09:24:56.39: [ 4189]: --> [7:CONNECT]
> > > Dec 21 09:24:56.89: [ 4189]: --> [2:OK]
> > > Dec 21 09:24:56.89: [ 4189]: SEND send PPS (partial page signal)
> > > Dec 21 09:24:56.89: [ 4189]: SEND send NULL (more blocks, same page)
> > > Dec 21 09:24:56.89: [ 4189]: <-- [9:AT+FRH=r]
> > > Dec 21 09:24:56.99: [ 4189]: --> [7:CONNECT]
> > > Dec 21 09:24:58.20: [ 4189]: --> [2:OK]
> > > Dec 21 09:24:58.20: [ 4189]: SEND recv MCF (message confirmation)
> > > Dec 21 09:24:58.20: [ 4189]: <-- [9:AT+FRS=r]
> > > Dec 21 09:25:28.20: [ 4189]: MODEM <Timeout>
> > > Dec 21 09:25:28.20: [ 4189]: Failure to receive silence 
> > > (synchronization failure).
> > > Dec 21 09:25:28.21: [ 4189]: --> [2:]
> > > Dec 21 09:25:28.21: [ 4189]: --> [2:OK]
> >
> > What kind of modem are you using?
> >
> > There may be some noise on the line, yes... but it seems odd since 
> > there was no ambient noise at other times during the same call.
> >
> > Thanks,
> >
> > Lee.
> We are using MultiTech MT5634ZBA modems.  We've never had a problem 
> with the modems working with HylaFax before but maybe this particular 
> modem (which does all of our outgoing faxes) might be starting to have 
> problems?

Are these lines coming through a PBX?  Or are they straight from the 
telco?  If they're from the telco then maybe have the telco check them. (?)

Thanks,

Lee.


____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*