Re: [hylafax-users] Failure to receive silence (synchronization failure).

[Richard Morris <richard@xxxxxxxxxxxxx>]

Lee Howard wrote:

Richard Morris wrote:

Dec 21 09:24:55.42: [ 4189]: <-- [9:AT+FTH=r]
Dec 21 09:24:56.39: [ 4189]: --> [7:CONNECT]
Dec 21 09:24:56.89: [ 4189]: --> [2:OK]
Dec 21 09:24:56.89: [ 4189]: SEND send PPS (partial page signal)
Dec 21 09:24:56.89: [ 4189]: SEND send NULL (more blocks, same page)
Dec 21 09:24:56.89: [ 4189]: <-- [9:AT+FRH=r]
Dec 21 09:24:56.99: [ 4189]: --> [7:CONNECT]
Dec 21 09:24:58.20: [ 4189]: --> [2:OK]
Dec 21 09:24:58.20: [ 4189]: SEND recv MCF (message confirmation)
Dec 21 09:24:58.20: [ 4189]: <-- [9:AT+FRS=r]
Dec 21 09:25:28.20: [ 4189]: MODEM <Timeout>
Dec 21 09:25:28.20: [ 4189]: Failure to receive silence (synchronization failure).
Dec 21 09:25:28.21: [ 4189]: --> [2:]
Dec 21 09:25:28.21: [ 4189]: --> [2:OK]

What kind of modem are you using?

There may be some noise on the line, yes... but it seems odd since there was no ambient noise at other times during the same call.

Thanks,

Lee.

We are using MultiTech MT5634ZBA modems.  We've never had a problem with the modems working with HylaFax before but maybe this particular modem (which does all of our outgoing faxes) might be starting to have problems?

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