Re: [hylafax-users] No Local Dialtone intermittend

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Hans,

Do you have the latest firmware and driver from MultiTech ?  You must ensure
that your driver version is compatible with your kernel version.... just
because they seem to 'work' does not mean that they are going to be
reliable.  If I remember correctly, the ISI uses a proprietary driver.

Is this REALLY an analog line from the Telco ?  You mentioned DID in one of
your earlier posts which could be an issue.  Have you tried this at a
different location ?

Have you tried changing the country code of your modem ?  Some modems need
to know where they are located in order to modify their behaviour to match
the local phone network.  What country does the modem report in Minicom
(look at your user manual - probably a AT+GCI=? command).

If you connect a modem to the analog line and use Minicom to dial your cell
phone number does it ring every time ?  Even if you do it 100 times ?  Use a
simple dial command to begin these tests - ATDTphonenumber.

Do you have a second analog line and fax machine in your facility ?  If you
do then connect the fax machine and use Minicom to dial the fax number.
Does it ring every time ?  Do you hear the CED tones from the fax machine
(this only works if you have a speaker on your modem).  Now try dialling the
modem from the fax machine.... does the modem display 'RING' on Minicom ?
If it does then try an ATA command to see if the modem will answer the call.

What you are trying to do is to prove that the modem and line are compatible
and working.  You are not expecting to see any errors.  If any of these
tests fail then you should talk to MultiTech support because this is not a
HylaFAX issue.

Regards

Andrew Rinaldi
Mainpine Developer Support
USA +1 503 822 9944 | UK +44 8458 909438
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Hans Bernard
Sent: 11 December 2007 07:49
To: Lee Howard
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] No Local Dialtone intermittend

Hi Lee, 

I added the line to my config and have the following error.

18983 Wed08AM  125  S    sdm FAX.YYY.01.11DEC07.082942.sdm 02-7252102
0:1   2:4  No carrier detected

My config file

LogFacility:            daemon
CountryCode:            32
AreaCode:               2
LongDistancePrefix:     0
InternationalPrefix:    00
DialStringRules:        etc/dialrules
ServerTracing:          1
ModemGroup:             "any:ttyMU2[a-f]"
JobReqBusy:             480

Kind regards,

Hans Bernard, MCP
Associate Systems Administrator
Global Central Labs at PPD
Kleine Kloosterstraat 19
1932 Zaventem
Belgium
Tel: +32 (0)2 416 42 22
Fax: +32 (0)2 725 21 02
hans.bernard@xxxxxxxxxxxxx
 

-----Original Message-----
From: Lee Howard [mailto:faxguy@xxxxxxxxxxxxxxxx]
Sent: Monday, December 10, 2007 18:10
To: Hans Bernard
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] No Local Dialtone intermittend

Hans Bernard wrote:
> AT
> OK
> ATX3DT0024164222
> NO CARRIER
> ATX3DT,,0,,024164222
> NO CARRIER
>   

I'm not sure what this tells us, but notice there is no "NO LOCAL DIALTONE"
error.  Put this into your modem configuration file:

ModemDialCmd:  ATX3DT,,0,%s

Make sure you don't add the 0 to your dialstring, since it will be
automatically added as you put it into ModemDialCmd.

Lee.


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