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So, is ghostscript installed? Yes, this is installed v8.61 do you have a /var/spool/hylafax/bin/pdf2fax file on your system? Yes, pdf2fax is there have you run faxsetup? Yes, this is complete if you do # cd /var/spool/hylafax # bin/pdf2fax -o /tmp/1.tif /path/to/file.pdf do you get any error? the error that I get has to do with subfonts /Truetype is /tmp/1.tif created and is a readable tif file? Yes the file is created and readable -----Original Message----- From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Giulio Orsero Sent: Friday, November 30, 2007 12:09 PM To: HylaFax Users Subject: Re: [hylafax-users] T38modem and Hylafax issues On Nov 30, 2007 5:06 PM, Jennifer Eyrich <jce@xxxxxxxxxxx> wrote: > Nov 30 10:54:34 ralums HylaFAX[2038]: What we have here is a PDF file > Nov 30 10:54:34 ralums FaxQueuer[12931]: SUBMIT JOB 10 Nov 30 10:54:35 > ralums FaxGetty[1918]: LOCKWAIT Nov 30 10:54:38 ralums > FaxQueuer[2043]: JOB 10: CONVERT DOCUMENT: exit status 0xff00 Nov 30 > 10:54:38 ralums FaxQueuer[12931]: NOTIFY: bin/notify "doneq/q10" > "no_formatter" "" Your problem here has nothing to do with t38, it's just that your system cannot convert pdf to ps. Yesterday you had a similar problem with ascii to ps. So, is ghostscript installed? do you have a /var/spool/hylafax/bin/pdf2fax file on your system? have you run faxsetup? if you do # cd /var/spool/hylafax # bin/pdf2fax -o /tmp/1.tif /path/to/file.pdf do you get any error? is /tmp/1.tif created and is a readable tif file? -- giulioo@xxxxxxxxx ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx* ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*