Re: [hylafax-users] T38modem and Hylafax issues

["Jennifer Eyrich" <jce@xxxxxxxxxxx>]

Status so far...


I setup the T38modem again and left the terminal window open.  This 
solves the wedged issue and the modem is now ready.

When I try to send a fax, this is what I get in the log

Nov 29 15:38:26.67: [17010]: SESSION BEGIN 000000023 12156284752
Nov 29 15:38:26.67: [17010]: HylaFAX (tm) Version 4.4.0
Nov 29 15:38:26.67: [17010]: SEND FAX: JOB 3 DEST 12156284752 COMMID 
000000023 DEVICE '/dev/ttyx0' FROM 'Jennifer <jce@xxxxxxxxxxx>' USER 
username
Nov 29 15:38:26.67: [17010]: STATE CHANGE: RUNNING -> SENDING
Nov 29 15:38:26.67: [17010]: <-- [12:AT+FCLASS=1\r]
Nov 29 15:38:26.67: [17010]: --> [2:OK]
Nov 29 15:38:26.67: [17010]: DIAL 12156284752
Nov 29 15:38:26.67: [17010]: <-- [16:ATDT12156284752\r]
Nov 29 15:38:26.67: [17010]: --> [4:BUSY]
Nov 29 15:38:26.67: [17010]: SEND FAILED: JOB 3 DEST 12156284752 ERR 
[1] Busy signal detected
Nov 29 15:38:27.67: [17010]: <-- [5:ATH0\r]
Nov 29 15:38:27.67: [17010]: --> [2:OK]
Nov 29 15:38:27.67: [17010]: MODEM set DTR OFF
Nov 29 15:38:27.67: [17010]: MODEM set baud rate: 0 baud (flow control 
unchanged)
Nov 29 15:38:27.67: [17010]: STATE CHANGE: SENDING -> MODEMWAIT 
(timeout 5)
Nov 29 15:38:27.67: [17010]: SESSION END

The fax machine is one that is in the office and it is not busy..

What could possible be the issue?
Also, what do I go about the T38modem terminal window, it appears that 
I have to leave it open.

Thanks

Jennifer C. Eyrich |Network Administrator
Resnick Amsterdam Leshner, PC | 653 Skippack Pike, Suite 300 |Blue 
Bell, Pa 19422
Phone - 215.628.8080  x139 | Fax - 215.628.4752 |Website - 
www.ral-cpa.com

On Thu, 29 Nov 2007 14:05:59 -0500
 "Jennifer Eyrich" <jce@xxxxxxxxxxx> wrote:
 Hello,
 
 I installed Hylafax and T38modem.
 
 I configured T38modem as described in the README file except I used
the IP address of my media gateway for the route all.  I tested the
two modems ttyx0 and ttyx1 using cu and everything seems fine.
 
 I configured Hylafax to use the modem by using faxgetty -D ttyx0 etc
as indicated in the T38modem README file.  Tested the class info etc
as indicated in the Hylafax documentation.  Created a test user.
 
 Everything seems fine and that is where the problems start.
 
 1.  When I first configured the T38modem, I did it thru the terminal
window and left it open.  While that window was open, it showed the
receive data etc between the two modems while I was testing.
 The moment I close the window that I used to configure the T38modem,
I get input/output errors using the cu command for the pseudo modems.
 
 Does this window have to be kept open?  When I reopen the window to
run T38modem, I have to recreate the modems again...
 
 2.  I used a hylafax client to test sending faxes and they sit in 
the
queue.  The log shows that the modems are wedged...
 
 So I am stuck at this point, could someone assist?
 
 
 faxgetty is running and so it faxq.  The client shows that the
Hylafax scheduler is running.
 
 I would be happy to supply more info upon request.
 
 Thanks,
 
 
 
 
 Jennifer C. Eyrich |Network Administrator
 Resnick Amsterdam Leshner, PC | 653 Skippack Pike, Suite 300 |Blue
Bell, Pa 19422
 Phone - 215.628.8080  x139 | Fax - 215.628.4752 |Website -
 <http://www.ral-cpa.com/> www.ral-cpa.com
  
 
 
 
 


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