Re: [hylafax-users] wierd faxes..

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Shawn Henderson wrote:

> I am very very new to hylafax .. I just set up a server with iaxmodem 
> connected to asterisk.. works great .. I have two people that send 
> faxes out of a hundred that the faxes appear compressed overlapping 
> the top few lines with each other , some in the middle and also at the 
> bottom.  Normally wouldn't be a problem but these are hospitals 
> sending lab reports and the most important parts seem to be the ones 
> with overlapping lines.. Setup is PRI---> *---> Hylafax ---Printer . 
> We have sat * before a legacy NEC pbx which a fax machine is 
> connected. When we take * and hylafax out of the loop and have faxes 
> go from PRI --->NEC--->Fax they print out fine.  It has to have 
> something to do with Asterisk because when the setup is PRI--->* 
> ---->NEC---Fax we have the same problem. I have searched for about two 
> weeks and found some problems with headers but nothing like I am 
> seeing .. any help or ideas would be great.. Thanks..
>
> Current physical setup is             PRI --->REDFONE--->*/hylafax
>                                                                       |
>                                                                   NEC


Please, let's look at the session logs found in /var/spool/hylafax/log.  
Send a sample one here.

Thanks,

Lee.


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