Re: [hylafax-users] Long Distance Faxes Failing with Winprint Hylafax

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Alan Hicks wrote:

> All goes according to plan until some one attempts to send a fax to a
> long distance number.  The fax fails to reach its destination, and the
> following "error" is logged.
>
>  Oct 01 12:52:49.92: [ 9821]: SESSION BEGIN 000000045 14787707755394
>
> The destination number was "7707755394" and my area code is "478".  For
> some reason, "1478" gets prepended to the number instead of just "1".  I
> have tested with sendfax on the server (sendfax -n -d $LONG_DISTANCE
> foo) and everything worked properly.
>  

That number is the "canonicalized" number, and it does not likely 
correspond to the number that is actually being dialed.  HylaFAX needs 
to canonicalize the number in order to equate "local-dialed" numbers 
like 7755394 with the more-verbose dial of 7707755394... this so that it 
can use the same "info" data file for both numbers.

If you want the canonical number to be "correct", then you'll need to 
work on the "CanonicalNumber" section of your dialrules file.  For the 
most part, however, you can ignore it... as long as you choose to then 
ignore the logging that uses the canonicalized number.

Again, this is not the number that is being dialed.  Most likely the 
number that is being dialed is the same number that was given by the 
client.  Set your SessionTracing to 0xFFF and you'll see this.  If the 
dialstring does need to be adjusted automatically somehow then you can 
also do that with dialrules, in the "DialString" section.

Thanks,

Lee.


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