[hylafax-users] Digi AccelePort RAS 4 "COMREC invalid response received"

["Taras W. Rudko" <trudko@xxxxxxxxxxxxxxxxxxxxxx>]

Hello,

 

I have a Hylafax server running and everything has been working well, with the exception of about 5% of the faxes that are comming into the server are corrupted or incomplete.

 

System info is as follows:

OS:            SLES10

Hylafax:      hylafax-4.3.2-3suse100

Card:          Digi AccelePort RAS 4

Firmware:    80006691_m2

 

Config file for the port:

 

CountryCode:  1
AreaCode:  ###
FAXNumber:  +1.###.###.####
LongDistancePrefix: 1
InternationalPrefix: 011
DialStringRules: etc/dialrules
ServerTracing:  1
SessionTracing:  11
RecvFileMode:  0777
LogFileMode:  0644
DeviceMode:  0666
RingsBeforeAnswer: 1
SpeakerVolume:  off
GettyArgs:  "-h %l dx_%s"
LocalIdentifier: "Company, LLC"
TagLineFont:  etc/lutRS18.pcf
TagLineFormat:  "From %%l|%c|Page %%P of %%T"
MaxRecvPages:  25
#

 

ModemType:  Class2.0 # use this to supply a hint
ModemRate:  19200
ModemFlowControl: rtscts
ModemNoFlowCmd:  AT&K0
ModemSoftFlowCmd: AT&K4
ModemHardFlowCmd: AT&K3

 

Class2APCmd:  AT+FAP=1,1,1
Class2CQCmd:  AT+FCQ=2,2
Class2DCCQueryCmd: "!(0-1),(0-5),(0-2),(0-2),(0-1),(0-1),0,(0-7)"

 

# versions that respond to AT+FFC=? with non-zero data support RTFCC
# Class2RTFCC:  yes

 

# If your line supports Caller-ID, you may want to uncomment this...
# ModemResetCmds: "AT#CID=1"
# CallIDPattern: "NMBR="
# CallIDPattern: "NAME="

 

# unfortunately, HylaFAX can't currently receive in MMR
ModemAnswerCmd:  AT+FCC=,,,,1;A

 

A sample output of the error that occuers follows:

 

Sender:

Pages:

Quality:

Size:

Received:

Time To Receive:

Signal Rate:

Data Format:

Error Correct:

CallID1:

CallID2:

Received On: ttyG001

CommID: 000005308 (ftp://fax01:4559/log/c000005308)

Errors were received:

Sep 27 11:06:59.72: [ 4110]: SESSION BEGIN 000005308 18606209324 Sep 27

11:06:59.72: [ 4110]: HylaFAX (tm) Version 4.3.2 Sep 27 11:06:59.72: [

4110]: <-- [15:AT+FCC=,,,,1;A\r] Sep 27 11:07:06.23: [ 4110]: --> [4:+FCO] Sep 27 11:07:06.23: [ 4110]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyG001'

Sep 27 11:07:06.23: [ 4110]: RECV FAX: begin

Sep 27 11:07:08.10: [ 4110]: --> [27:+FTI:" ##########"]

Sep 27 11:07:08.10: [ 4110]: REMOTE TSI "##########"

Sep 27 11:07:08.10: [ 4110]: --> [20:+FCS:0,5,0,2,1,1,0,0] Sep 27

11:07:08.10: [ 4110]: REMOTE wants 14400 bit/s Sep 27 11:07:08.10: [

4110]: REMOTE wants A4 page width (215 mm) Sep 27 11:07:08.10: [ 4110]:

REMOTE wants unlimited page length Sep 27 11:07:08.11: [ 4110]: REMOTE wants 3.85 line/mm Sep 27 11:07:08.11: [ 4110]: REMOTE wants 2-D MR Sep

27 11:07:08.11: [ 4110]: REMOTE wants T.30 Annex A, 256-byte ECM Sep 27

11:07:08.12: [ 4110]: --> [2:OK] Sep 27 11:07:08.12: [ 4110]: <-- [7:AT+FDR\r] Sep 27 11:07:20.61: [ 4110]: --> [20:+FCS:0,5,0,2,1,1,0,0] Sep 27 11:07:20.61: [ 4110]: REMOTE wants 14400 bit/s Sep 27

11:07:20.61: [ 4110]: REMOTE wants A4 page width (215 mm) Sep 27

11:07:20.61: [ 4110]: REMOTE wants unlimited page length Sep 27

11:07:20.61: [ 4110]: REMOTE wants 3.85 line/mm Sep 27 11:07:20.61: [

4110]: REMOTE wants 2-D MR Sep 27 11:07:20.61: [ 4110]: REMOTE wants T.30 Annex A, 256-byte ECM Sep 27 11:07:20.61: [ 4110]: --> [7:CONNECT] Sep 27 11:07:20.61: [ 4110]: RECV: begin page Sep 27 11:07:20.61: [

4110]: RECV: send trigger 022 Sep 27 11:07:20.61: [ 4110]: <-- data [1] Sep 27 11:07:20.61: [ 4110]: Copy quality checking performed by modem Sep 27 11:08:06.14: [ 4110]: RECV: 1804 bytes of data, 65 total lines Sep 27 11:08:06.42: [ 4110]: --> [7:+FHS:A2] Sep 27 11:08:06.42: [

4110]: REMOTE HANGUP: COMREC invalid response received (code A2) Sep 27

11:08:06.42: [ 4110]: --> [2:OK] Sep 27 11:08:06.42: [ 4110]: RECV keeping unconfirmed page Sep 27 11:08:06.42: [ 4110]: RECV FAX

(000005308): from 8602825835, page 1 in 1:00, INF, 3.85 line/mm, 2-D MR, 14400 bit/s Sep 27 11:08:06.42: [ 4110]: RECV FAX (000005308):

recvq/fax000001239.tif from 8602825835, route to <unspecified>, 1 pages in 1:00 Sep 27 11:08:06.42: [ 4110]: RECV FAX: COMREC invalid response received Sep 27 11:08:06.42: [ 4110]: RECV FAX (000005308): session with

8602825835 terminated abnormally: COMREC invalid response received Sep

27 11:08:06.42: [ 4110]: RECV FAX: bin/faxrcvd "recvq/fax000001239.tif"

"ttyG001" "000005308" "COMREC invalid response received"

Sep 27 11:08:06.42: [ 4110]: RECV FAX: end Sep 27 11:08:06.42: [ 4110]:

SESSION END

 

Any help would be greatly appreciated.