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Re: [hylafax-users] Problem with a new installation




On Sep 19, 2007, at 5:57 PM, Ken Keefe wrote:


On 9/19/07, David Mimms <david.mimms@xxxxxxxx> wrote:

The HylaFAX logs can be found in either /var/spool/hylafax/log or / var/spool/fax/log.

Also, hsfmodems are not very reliable.

David

The modem will be replaced once I have demonstrated a working solution. Would the hsfmodem cause this type of problem? Regardless, I have no intention of using this hsfmodem in production...

You may be wasting your time trying to get the HSFmodem to work properly if you're just going to use another modem anyway.


Sep 19 10:49:46.81: [12633]: SEND send PPS (partial page signal)
Sep 19 10:49:46.81: [12633]: SEND send MPS (more pages, same document)
Sep 19 10:49:46.81: [12633]: <-- [9:AT+FRH=3\r]
Sep 19 10:49:46.96: [12633]: --> [7:CONNECT]
Sep 19 10:49:47.28: [12633]: --> [5:ERROR]
Sep 19 10:49:47.28: [12633]: MODEM Command error
Sep 19 10:49:47.28: [12633]: FCS error

Sep 19 10:49:50.35: [12633]: SEND send CRP (command repeat)
Sep 19 10:49:50.35: [12633]: <-- [9:AT+FRH=3\r]
Sep 19 10:49:50.50: [12633]: --> [7:CONNECT]
Sep 19 10:49:50.82: [12633]: --> [5:ERROR]
Sep 19 10:49:50.82: [12633]: MODEM Command error
Sep 19 10:49:50.82: [12633]: FCS error

It seems that your software modem's flow control is having problems sending the fax across. I would suggest a hardware modem in class 1 or class 1.0.




--
David Mimms
Software & Support Engineer
iFAX Solutions, Inc.
www.ifax.com
+1.215.825.8700 x8101 (office)
+1.215.243.8335 (fax)


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