HylaFAX The world's most advanced open source fax server

[Date Prev][Date Next][Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: [hylafax-users] "document conversion to facsimile failed"






Lee Howard wrote:
Geoffrey Chisnall wrote:

a few of my users that use hylafax get this error sometimes when sending faxes.

[Job time limit exceeded]

Sep 14 12:00:56 shadowfax FaxQueuer[29126]: SUBMIT JOB 6027
Sep 14 12:00:56 shadowfax FaxGetty[29151]: LOCKWAIT
Sep 14 12:03:56 shadowfax FaxQueuer[22014]: JOB 6027: CONVERT DOCUMENT: job time limit exceeded


This happens because Ghostscript is taking a very long time to convert the document submitted in job 6027. Why is it taking so long? Is it stuck?

If it simply needs more time then you can increase PostscriptTimeout in your etc/config file. See that config option in:

http://hylafax.sourceforge.net/man/hylafax-config.php


I have set PostScriptTimeout to 600 seconds in the config for all 4 of the modems connected. I see that the default for it is 300 seconds.
From the one fax i did see today...was that it was about 3.3MB.
I'll keep an eye on it and let you know how that goes.


Lee.


____________________ HylaFAX(tm) Users Mailing List _______________________
To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
*To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*




____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*




Project hosted by iFAX Solutions