Re: [hylafax-users] "document conversion to facsimile failed"

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Geoffrey Chisnall wrote:

> a few of my users that use hylafax get this error sometimes when 
> sending faxes.
>
> [Job time limit exceeded]
>
> Sep 14 12:00:56 shadowfax FaxQueuer[29126]: SUBMIT JOB 6027
> Sep 14 12:00:56 shadowfax FaxGetty[29151]: LOCKWAIT
> Sep 14 12:03:56 shadowfax FaxQueuer[22014]: JOB 6027: CONVERT 
> DOCUMENT: job time limit exceeded


This happens because Ghostscript is taking a very long time to convert 
the document submitted in job 6027.  Why is it taking so long?  Is it stuck?

If it simply needs more time then you can increase PostscriptTimeout in 
your etc/config file.  See that config option in:

 http://hylafax.sourceforge.net/man/hylafax-config.php

Lee.


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