[hylafax-users] Hylafax 5.1.7: USR modem: one works anther doesn't

["Lee, John (Sydney)" <John.Lee@xxxxxxxxxxxxx>]

Hi all,

I have been successfully using Hylafax 5.1.7 on FC6 using one U.S.
Robotics 56K FAX EXT Rev. 11.1.17.

Because of more fax demand, I want to add one more same model USR modem
and therefore, I went out to purchase a 2-port serial card and put it
into the machine.

I did all I think should do to add the modem which is:

1) Run faxaddmodem
2) Add extra line in /etc/inittab
3) init q
4) ps aux | grep fax
   uucp      2291  0.0  0.0   6688  ... /usr/local/sbin/faxq
   uucp      2295  0.0  0.0   4296  ... /usr/local/sbin/hfaxd -i hylafax
   uucp      2431  0.0  0.0   4764  ... /usr/local/sbin/faxgetty ttyS0
   uucp     27402  0.0  0.0   4760  ... /usr/local/sbin/faxgetty ttyS1
5) faxstat -s
   HylaFAX scheduler on hylafax.server.com: Running
   Modem ttyS1: Running and idle
   Modem ttyS0: Running and idle

However, when I tried receiving fax on the new line, I cannot receive
the fax at all (attached please find the /var/spool/hylafax/log).  The
old fax line works perfectly.  I tried to compare the faxaddmodem log
between the 1st and 2nd modem setup and found out that there is one
single line which is different.

Hmm, this looks like a Class 1 modem.
Product code (ATI0) is "5601".
Other information (ATI3) is "U.S. Robotics 56K FAX EXT Rev. 11.1.17".
DTE-DCE flow control scheme [default]?
Modem manufacturer is "3Com U. S. Robotics".
Modem model is "3CP5610".

Using prototype configuration file usr-xon...

The modem configuration parameters are:

ModemAnswerCmd:         AT+FCLASS=1A
...
Class1HFLOCmd:          AT&H1&I0&R2
Class1SFLOCmd:          ""
Class1ResponseWaitCmd:  AT+FRS=1              <<< *** Extra command ***
Class1SwitchingCmd:     "<delay\0727>"

I think this is the culprit but I do not know how to modify that.

Can anyone be kind enough to help?  Thanks a lot.
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Sep 12 17:37:56.04: [27402]: SESSION BEGIN 000000078 +612889898787
Sep 12 17:37:56.04: [27402]: HylaFAX (tm) Version 5.1.7
Sep 12 17:37:56.04: [27402]: MODEM set XON/XOFF/FLUSH: input ignored, output disabled
Sep 12 17:37:56.04: [27402]: <-- [13:AT+FCLASS=1A\r]
Sep 12 17:38:01.22: [27402]: --> [7:CONNECT]
Sep 12 17:38:01.22: [27402]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Sep 12 17:38:01.22: [27402]: STATE CHANGE: ANSWERING -> RECEIVING
Sep 12 17:38:01.22: [27402]: RECV FAX: begin
Sep 12 17:38:01.22: [27402]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 EC>
Sep 12 17:38:01.22: [27402]: <-- data [32]
Sep 12 17:38:01.22: [27402]: <-- data [2]
Sep 12 17:38:01.39: [27402]: --> [7:CONNECT]
Sep 12 17:38:01.39: [27402]: <-- HDLC<23:FF C0 02 F6 96 2E 86 4E F6 0E 4E F6 C2 04 A6 4E 86 EE AE 0E B6 F6 C2>
Sep 12 17:38:01.39: [27402]: <-- data [23]
Sep 12 17:38:01.39: [27402]: <-- data [2]
Sep 12 17:38:02.11: [27402]: --> [7:CONNECT]
Sep 12 17:38:02.11: [27402]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>
Sep 12 17:38:02.11: [27402]: <-- data [13]
Sep 12 17:38:02.11: [27402]: <-- data [2]
Sep 12 17:38:04.38: [27402]: --> [2:OK]
Sep 12 17:38:04.38: [27402]: <-- [9:AT+FRH=3\r]
Sep 12 17:38:11.38: [27402]: --> [0:]
Sep 12 17:38:11.38: [27402]: MODEM <Empty line>
Sep 12 17:38:11.38: [27402]: MODEM TIMEOUT: waiting for v.21 carrier
Sep 12 17:38:11.38: [27402]: <-- data [1]
Sep 12 17:38:11.39: [27402]: --> [2:OK]
Sep 12 17:38:11.39: [27402]: DELAY 70 ms
Sep 12 17:38:11.47: [27402]: <-- [9:AT+FTH=3\r]
Sep 12 17:38:11.50: [27402]: --> [7:CONNECT]
Sep 12 17:38:11.50: [27402]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 EC>
Sep 12 17:38:11.50: [27402]: <-- data [32]
Sep 12 17:38:11.50: [27402]: <-- data [2]
Sep 12 17:38:11.67: [27402]: --> [7:CONNECT]
Sep 12 17:38:11.67: [27402]: <-- HDLC<23:FF C0 02 F6 96 2E 86 4E F6 0E 4E F6 C2 04 A6 4E 86 EE AE 0E B6 F6 C2>
Sep 12 17:38:11.67: [27402]: <-- data [23]
Sep 12 17:38:11.67: [27402]: <-- data [2]
Sep 12 17:38:12.39: [27402]: --> [7:CONNECT]
Sep 12 17:38:12.39: [27402]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>
Sep 12 17:38:12.39: [27402]: <-- data [13]
Sep 12 17:38:12.39: [27402]: <-- data [2]
Sep 12 17:38:14.65: [27402]: --> [2:OK]
Sep 12 17:38:14.65: [27402]: <-- [9:AT+FRH=3\r]
Sep 12 17:38:21.66: [27402]: --> [0:]
Sep 12 17:38:21.66: [27402]: MODEM <Empty line>
Sep 12 17:38:21.66: [27402]: MODEM TIMEOUT: waiting for v.21 carrier
Sep 12 17:38:21.66: [27402]: <-- data [1]
Sep 12 17:38:21.67: [27402]: --> [2:OK]
Sep 12 17:38:21.67: [27402]: DELAY 70 ms
Sep 12 17:38:21.75: [27402]: <-- [9:AT+FTH=3\r]
Sep 12 17:38:21.78: [27402]: --> [7:CONNECT]
Sep 12 17:38:21.78: [27402]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 EC>
Sep 12 17:38:21.78: [27402]: <-- data [32]
Sep 12 17:38:21.78: [27402]: <-- data [2]
Sep 12 17:38:21.95: [27402]: --> [7:CONNECT]
Sep 12 17:38:21.95: [27402]: <-- HDLC<23:FF C0 02 F6 96 2E 86 4E F6 0E 4E F6 C2 04 A6 4E 86 EE AE 0E B6 F6 C2>
Sep 12 17:38:21.95: [27402]: <-- data [23]
Sep 12 17:38:21.95: [27402]: <-- data [2]
Sep 12 17:38:22.67: [27402]: --> [7:CONNECT]
Sep 12 17:38:22.67: [27402]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>
Sep 12 17:38:22.67: [27402]: <-- data [13]
Sep 12 17:38:22.67: [27402]: <-- data [2]
Sep 12 17:38:24.93: [27402]: --> [2:OK]
Sep 12 17:38:24.93: [27402]: <-- [9:AT+FRH=3\r]
Sep 12 17:38:31.94: [27402]: --> [0:]
Sep 12 17:38:31.94: [27402]: MODEM <Empty line>
Sep 12 17:38:31.94: [27402]: MODEM TIMEOUT: waiting for v.21 carrier
Sep 12 17:38:31.94: [27402]: <-- data [1]
Sep 12 17:38:31.95: [27402]: --> [2:OK]
Sep 12 17:38:31.95: [27402]: DELAY 70 ms
Sep 12 17:38:32.02: [27402]: <-- [9:AT+FTH=3\r]
Sep 12 17:38:32.06: [27402]: --> [7:CONNECT]
Sep 12 17:38:32.06: [27402]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 EC>
Sep 12 17:38:32.06: [27402]: <-- data [32]
Sep 12 17:38:32.06: [27402]: <-- data [2]
Sep 12 17:38:32.23: [27402]: --> [7:CONNECT]
Sep 12 17:38:32.23: [27402]: <-- HDLC<23:FF C0 02 F6 96 2E 86 4E F6 0E 4E F6 C2 04 A6 4E 86 EE AE 0E B6 F6 C2>
Sep 12 17:38:32.23: [27402]: <-- data [23]
Sep 12 17:38:32.23: [27402]: <-- data [2]
Sep 12 17:38:32.95: [27402]: --> [7:CONNECT]
Sep 12 17:38:32.95: [27402]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>
Sep 12 17:38:32.95: [27402]: <-- data [13]
Sep 12 17:38:32.95: [27402]: <-- data [2]
Sep 12 17:38:35.21: [27402]: --> [2:OK]
Sep 12 17:38:35.21: [27402]: <-- [9:AT+FRH=3\r]
Sep 12 17:38:42.22: [27402]: --> [0:]
Sep 12 17:38:42.22: [27402]: MODEM <Empty line>
Sep 12 17:38:42.22: [27402]: MODEM TIMEOUT: waiting for v.21 carrier
Sep 12 17:38:42.22: [27402]: <-- data [1]
Sep 12 17:38:42.23: [27402]: --> [2:OK]
Sep 12 17:38:42.23: [27402]: RECV FAX: No sender protocol (T.30 T1 timeout) {E102}
Sep 12 17:38:42.23: [27402]: RECV FAX: end
Sep 12 17:38:42.23: [27402]: No sender protocol (T.30 T1 timeout) {E102}
Sep 12 17:38:42.23: [27402]: SESSION END