Re: [hylafax-users] Hylafax 2.4.4.1-3 on Ubuntu 7.04 Libtif 3.8.2-6

["Jeff Willson" <Jeff.Willson@xxxxxxxxxxxxxxxxxx>]

Many thanks for the reply

Being new to Linux I may have misquoted the version no

I am running Ubuntu 7.04 and the version no of Hylafax reported in the
package manager is 2.4.3.1.

As best I can determine this is actually version 4.3.1 of Hylafax and
for some reason Ubuntu put a 2 in front of it.

If I try and update from the Debian archive it tells me I have the
latest versions of everything.

When Hylafax receives a fax it produces a tiff file in
/var/spool/hylfax/recvq which is perfect (around 40k for an A4 page).

However the in email received from Postfix the attached tiff file is
only 248 bytes and is unreadable.

I am not sure if the tiff file in the email is created by a different
process or whether the tiff file in /var/spool/hylafax is attached to
the file as a mime attachment.

Could it be a mime encoding issue?

Have searched forums etc but cannot find any description of the same
problem.

Regards

Jeff W

-----Original Message-----
From: Darren Nickerson [mailto:darren.nickerson@xxxxxxxx] 
Sent: Thursday, 6 September 2007 3:33 PM
To: Jeff Willson
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Hylafax 2.4.4.1-3 on Ubuntu 7.04 Libtif
3.8.2-6

Jeff Willson wrote:
>
> Having a problem with Hylafax 2.4.4.1-3 on Ubuntu 7.04 Libtif 3.8.2-6.
>
>  
>
> Have setup Hylafax server to email tif file via postfix to MS Exchange

> server.
>
>  
>
> Emails coming through OK but tiff file is truncated to 243 bytes and 
> unreadable.
>
>  
>
> The tif file in /var/spook/hylafax/recvq is perfect but it is getting 
> truncated somewhere on its way to the Exchange server.
>

Please grep /var/log/messages for the faxrcvd command that HylaFAX is 
running to receive those faxes, then try running one by hand, as root, 
from the /var/spool/hylafax directory. Do you see any error messages, or

does is complete cleanly?

Was the 4.4.1-3 package an upgrade from a previous install? Did you run 
faxsetup after upgrading? If not, please do.

-Darren
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