Re: [hylafax-users] Document conversion failed

[James Rich <james@xxxxxxxxxxx>]

On Mon, 3 Sep 2007, James Rich wrote:

> When we submit very large numbers of faxes with PDF attachments the following 
> error message often appears:
>
> Your job to XXXXXXXXX was not sent because document conversion
> failed.  The output from the converter program was:
>
> statuscode:347
>
> Check any PostScript documents for non-standard fonts and invalid constructs

Ok, I think we've solved this problem.  The good news is that hylafax is 
innocent.  Thanks Darren and Lee we tracked this problem down to the way 
we were creating our own cover pages.  When we created them, we reused the 
same filename over and over.  That meant that if a cover page was created 
using fewer bytes than the one before the result would have garbage at the 
end.  We've fixed our program and now everything is fine.

Thank you everyone for your help.  HylaFAX worked perfectly and everyone 
was very helpful even when the problem was with our own software.

James Rich

It's not the software that's free; it's you.
	- billyskank on Groklaw


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