Re: [hylafax-users] Problem with AVM card

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Marcel,

Turn on server tracing and send the logs for the failed calls to the mail
list.

If you are looking for a reliable solution then the Eicon card won't help
you.... using a high quality analog fax board you can expect error rates
below 0.5% (and the majority of those will be the result of paper jams or
senders pressing the 'stop' button).

Regards

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com


-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Marcel Kirsch
Sent: 24 April 2007 14:38
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Problem with AVM card

Hi there, 

I have some compatibility issues with my fax server and I really hope, that
you can help me. 
In our company it is very important that we can receive the facsimiles,
people send to us. So we used hardware fax machines for a long time. But
then we decided to use a fax server instead. At this moment we use HylaFAX
version 4.3.2 which is running on SuSE 64 version 10. Our fax modem is a
"fritz! isdn card" by avm. 
Unfortunately some people can't send facsimiles to us. In average 8 out of
64 facsimiles doesn't reach us. 
Are there some possibilities to reduce this high error rate? 
I deactivated "UseISDNFaxService" because I heard that is option could make
some problems and I activated "AcceptSpeech", just because I hoped it could
take some effects. It didn't. Are there more options which could minimize
this error rate? Or would an other modem device help? I heard some good of a
card called "Diva Eicos", but I would not like to spend 230EUR without
having some better results. Do you have some ideas?

Best regards
Marcel Kirsch
-- 
"Feel free" - 10 GB Mailbox, 100 FreeSMS/Monat ...
Jetzt GMX TopMail testen: http://www.gmx.net/de/go/topmail

-- 
"Feel free" - 10 GB Mailbox, 100 FreeSMS/Monat ...
Jetzt GMX TopMail testen: http://www.gmx.net/de/go/topmail

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