Re: [hylafax-users] Problems trying to fax from Eicon PRI to Eicon PRI

[hylafax-users-bounce@xxxxxxxxxxx]

> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-
> bounce@xxxxxxxxxxx] On Behalf Of Andrew Rinaldi
> Sent: Saturday, April 14, 2007 01:37
> To: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Problems trying to fax from Eicon PRI to
> Eicon PRI
> 
> Hi Ulf,
> 
> We know that the Eicon Analog firmware is broken in a number of areas.  If
> the PRI firmware is based on the same code then I think your best hope is
> to
> work with iFAX to see if they can help debug the issues.  Unfortunately,
> with the Eicon software layer doing most of the work, HylaFAX has a
> reduced
> ability to overcome problems.

As far I understand the driver, it loads the firmware during start of the driver, which would mean both sites would be loading the same code.

> 
> Regards
> 
> ANDREW RINALDI
> Mainpine Limited - Support
> USA +1 503 822 9944 | Asia/Europe +44 1225 869439
> andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com
> 
> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx
> [mailto:hylafax-users-bounce@xxxxxxxxxxx]
> Sent: 14 April 2007 09:21
> To: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Problems trying to fax from Eicon PRI to
> Eicon
> PRI
> 
> > -----Original Message-----
> > From: Ulf Zimmermann
> > Sent: Saturday, April 14, 2007 00:59
> > To: Ulf Zimmermann; hylafax-users@xxxxxxxxxxx
> > Subject: RE: [hylafax-users] Problems trying to fax from Eicon PRI to
> > Eicon PRI
> >
> > > -----Original Message-----
> > >
> > > I currently have 3 servers. Two in Fremont, CA and one in Phoenix,
> AZ.
> > > In Fremont one server has a Patton 2977 card with an older Hylafax
> > > install and another server with an Eicon PRI card with Hylafax
> > > Enterprise 2.4.7.
> > >
> > > In Phoenix I had a Patton 2977 card and just swapped it with an
> Eicon
> > > PRI and then upgraded the OS (RedHat EL4) and installed Hylafax
> 4.3.3.
> > >
> > > When I try to fax from Eicon server in Fremont to the Eicon server
> in
> > > Phoenix, I get on the Phoenix side just:
> > >
> > > On the Fremont side I get the job rejected with "High resolution
> > > document is not supported by client" and the log looks like:
> > >
> >
> > Ok, it seems to be a Hylafax Enterprise issue. Phoenix to Phoenix
> works.
> > Fremont-Eicon to Fremont-Eicon doesn't. Even after getting both sides
> to
> > the same Eicon software. Upgraded Hylafax Enterprise to 2.4.9. Time to
> try
> > Hylafax 4.3.3 on the Fremont side to see what it does.
> >
> > Ulf.
> >
> 
> Or not. Hylafax 4.3.3 on that machine instead of Enterprise 2.4.9, same
> problem. It got the same Divas config, with exception of serial number.
> Same modem config file, again only difference is the area code and local
> number. No idea left here.
> 
> 
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> 
> 
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