|
Hi Chris,
If you are using a Multitech modem then they do have a
Linux firmware upgrade utility;
With regards to other upgrades they are strongly
recommended....
Regards
ANDREW
RINALDI
Mainpine Limited
Support
USA +1 503 822 9944 | Asia/Europe
+44 1225 869439
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Chris
McLean
Sent: 09 February 2007 09:08
To:
hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Modem Training
problems
Thanks Andrew,
we finally diagnosed this down to hardware
failure with a pretty high level of certainty.
Will notify the list if
we continue to have the same issues are hardware swapout. Not sure if we will be
able to upgrade to recent versions of hylafax in this situation as we are
working on a live production server taking debs out of the official ubuntu repos
(dapper drake) to give us auto updates etc. Similar with firmware upgrades -
Agere only provide windows firmware utils.
thanks for the quick
response
Chris McLean
On 02/08/2007 01:30 PM, andrew rinaldi
wrote:
Hi Chris,
If you are using a Lucent Winmodem then give up and
return to your Venus. Once you have your Venus modem check you have the
latest firmware for your modem and use Class 1.0 (Class 2.x is broken on the
Agere Venus firmware).
Upgrade to HylaFAX 4.3.2beta2 or HylaFAX+ 5.0.4 and try
again. A lot has happened to the fax protocol code in the last year and
it's difficult to debug 'old' code.
If you still have problems, post another set of logs here
together with details of your modem and firmware (ATI3 and ATI5 are normal
sufficient).
Regards
ANDREW
RINALDI
Mainpine
Limited Support
USA +1 503 822 9944 |
Asia/Europe +44 1225 869439
Hi,
on a
new install of HylaFax on Ubuntu, we had everything working for about 3 days,
until we started to get training failures - the server can no longer receive
faxes, but can still send. I have tried many, many different config options
for the specific modem (agere systems venus modem (V90, 56K flex)), but always
with the same errors. This is happening from any sender. I have
attempted generating default configs (using default params) and hacking
various lucent config files (this looks like a std lucent chipset), again with
the same errors. I have also tried increasing all timeout values relating to
TCF, as "MODEM TIMEOUT: receiving TCF" is prominent in the logs.
I have
tested this as a class 2 modem, but get:
COMREC error (code 72) errors - I gave up on this and
focused on resolving the class 1 errors.
I have attached a receive log
and modem config in the hope that others have tackled this before - I have
trawled the web for 3 days without any luck on this specific problem. Any help
would be very much appreciated. If any further log files etc are needed,
please let me know.
regards
Chris McLean
----
RECEIVE LOG
----------------------------------------------------
root@minervaserver:/etc/hylafax#
cat /var/spool/hylafax/log/c000000058
Feb 08 11:59:16.42: [ 5141]: SESSION
BEGIN 000000058 4401132426181
Feb 08 11:59:16.42: [ 5141]: HylaFAX (tm)
Version 4.2.5
Feb 08 11:59:16.42: [ 5141]: <-- [4:ATA\r]
Feb 08
11:59:25.01: [ 5141]: --> [7:CONNECT]
Feb 08 11:59:25.01: [ 5141]:
ANSWER: FAX CONNECTION DEVICE '/dev/ttyS4'
Feb 08 11:59:25.01: [
5141]: RECV FAX: begin
Feb 08 11:59:25.01: [ 5141]: <-- data [32]
Feb
08 11:59:25.01: [ 5141]: <-- data [2]
Feb 08 11:59:25.02: [ 5141]:
--> [7:CONNECT]
Feb 08 11:59:25.02: [ 5141]: <-- data [23]
Feb 08
11:59:25.02: [ 5141]: <-- data [2]
Feb 08 11:59:25.02: [ 5141]: -->
[7:CONNECT]
Feb 08 11:59:25.02: [ 5141]: <-- data [13]
Feb 08
11:59:25.02: [ 5141]: <-- data [2]
Feb 08 11:59:27.24: [ 5141]: -->
[2:OK]
Feb 08 11:59:27.24: [ 5141]: <-- [9:AT+FRH=3\r]
Feb 08
11:59:27.79: [ 5141]: --> [7:CONNECT]
Feb 08 11:59:29.50: [ 5141]:
--> [2:OK]
Feb 08 11:59:29.50: [ 5141]: REMOTE TSI "204401"
Feb 08
11:59:29.50: [ 5141]: <-- [9:AT+FRH=3\r]
Feb 08 11:59:29.50: [ 5141]:
--> [7:CONNECT]
Feb 08 11:59:29.77: [ 5141]: --> [2:OK]
Feb 08
11:59:29.77: [ 5141]: REMOTE wants 9600 bit/s
Feb 08 11:59:29.77: [ 5141]:
REMOTE wants A4 page width (215 mm)
Feb 08 11:59:29.77: [ 5141]: REMOTE
wants A4 page length (297 mm)
Feb 08 11:59:29.77: [ 5141]: REMOTE wants 7.7
line/mm
Feb 08 11:59:29.77: [ 5141]: REMOTE wants 2-D MR
Feb 08
11:59:29.77: [ 5141]: RECV training at v.29 9600 bit/s
Feb 08 11:59:29.77:
[ 5141]: <-- [10:AT+FRM=96\r]
Feb 08 11:59:30.18: [ 5141]: -->
[7:CONNECT]
Feb 08 11:59:38.53: [ 5141]: MODEM TIMEOUT: receiving
TCF
Feb 08 11:59:38.53: [ 5141]: <-- data [1]
Feb 08 11:59:38.54: [
5141]: --> [17:~4�NmC�l� �V{�]
Feb 08 11:59:38.54: [ 5141]:
<-- [9:AT+FRS=7\r]
Feb 08 11:59:38.54: [ 5141]: --> [2:OK]
Feb 08
11:59:38.54: [ 5141]: <-- [9:AT+FTH=3\r]
Feb 08 11:59:39.92: [ 5141]:
--> [7:CONNECT]
Feb 08 11:59:39.92: [ 5141]: <-- data [3]
Feb 08
11:59:39.92: [ 5141]: <-- data [2]
Feb 08 11:59:40.24: [ 5141]: -->
[2:OK]
Feb 08 11:59:40.24: [ 5141]: TRAINING failed
Feb 08 11:59:40.24:
[ 5141]: <-- [9:AT+FRH=3\r]
Feb 08 11:59:40.79: [ 5141]: -->
[7:CONNECT]
Feb 08 11:59:42.50: [ 5141]: --> [2:OK]
Feb 08
11:59:42.50: [ 5141]: REMOTE TSI "204401"
Feb 08 11:59:42.50: [ 5141]:
<-- [9:AT+FRH=3\r]
Feb 08 11:59:42.50: [ 5141]: -->
[7:CONNECT]
Feb 08 11:59:42.77: [ 5141]: --> [2:OK]
Feb 08
11:59:42.77: [ 5141]: REMOTE wants 7200 bit/s
Feb 08 11:59:42.77: [ 5141]:
REMOTE wants A4 page width (215 mm)
Feb 08 11:59:42.77: [ 5141]: REMOTE
wants A4 page length (297 mm)
Feb 08 11:59:42.77: [ 5141]: REMOTE wants 7.7
line/mm
Feb 08 11:59:42.77: [ 5141]: REMOTE wants 2-D MR
Feb 08
11:59:42.77: [ 5141]: RECV training at v.29 7200 bit/s
Feb 08 11:59:42.77:
[ 5141]: <-- [10:AT+FRM=72\r]
Feb 08 11:59:43.18: [ 5141]: -->
[7:CONNECT]
Feb 08 11:59:47.70: [ 5141]: MODEM TIMEOUT: receiving
TCF
Feb 08 11:59:47.70: [ 5141]: <-- data [1]
Feb 08 11:59:47.71: [
5141]: --> [2:]
Feb 08 11:59:47.71: [ 5141]: --> [2:OK]
Feb 08
11:59:47.71: [ 5141]: <-- [9:AT+FRS=7\r]
Feb 08 11:59:47.78: [ 5141]:
--> [2:OK]
Feb 08 11:59:47.78: [ 5141]: <-- [9:AT+FTH=3\r]
Feb 08
11:59:48.64: [ 5141]: --> [7:CONNECT]
Feb 08 11:59:48.64: [ 5141]:
<-- data [3]
Feb 08 11:59:48.64: [ 5141]: <-- data [2]
Feb 08
11:59:48.96: [ 5141]: --> [2:OK]
Feb 08 11:59:48.96: [ 5141]: TRAINING
failed
Feb 08 11:59:48.96: [ 5141]: <-- [9:AT+FRH=3\r]
Feb 08
11:59:49.47: [ 5141]: --> [7:CONNECT]
Feb 08 11:59:49.97: [ 5141]:
--> [2:OK]
Feb 08 11:59:49.97: [ 5141]: REMOTE wants 7200 bit/s
Feb
08 11:59:49.97: [ 5141]: REMOTE wants A4 page width (215 mm)
Feb 08
11:59:49.97: [ 5141]: REMOTE wants A4 page length (297 mm)
Feb 08
11:59:49.97: [ 5141]: REMOTE wants 7.7 line/mm
Feb 08 11:59:49.97: [ 5141]:
REMOTE wants 2-D MR
Feb 08 11:59:49.97: [ 5141]: RECV training at v.29 7200
bit/s
Feb 08 11:59:49.97: [ 5141]: <-- [10:AT+FRM=72\r]
Feb 08
11:59:50.39: [ 5141]: --> [7:CONNECT]
Feb 08 11:59:54.91: [ 5141]: MODEM
TIMEOUT: receiving TCF
Feb 08 11:59:54.91: [ 5141]: <-- data [1]
Feb
08 11:59:54.91: [ 5141]: --> [2:]
Feb 08 11:59:54.91: [ 5141]: -->
[2:OK]
Feb 08 11:59:54.91: [ 5141]: <-- [9:AT+FRS=7\r]
Feb 08
11:59:54.99: [ 5141]: --> [2:OK]
Feb 08 11:59:54.99: [ 5141]: <--
[9:AT+FTH=3\r]
Feb 08 11:59:55.84: [ 5141]: --> [7:CONNECT]
Feb 08
11:59:55.84: [ 5141]: <-- data [3]
Feb 08 11:59:55.84: [ 5141]: <--
data [2]
Feb 08 11:59:56.17: [ 5141]: --> [2:OK]
Feb 08 11:59:56.17:
[ 5141]: TRAINING failed
Feb 08 11:59:56.17: [ 5141]: <--
[9:AT+FRH=3\r]
Feb 08 11:59:56.71: [ 5141]: --> [7:CONNECT]
Feb 08
11:59:58.42: [ 5141]: --> [2:OK]
Feb 08 11:59:58.42: [ 5141]: REMOTE TSI
"204401"
Feb 08 11:59:58.42: [ 5141]: <-- [9:AT+FRH=3\r]
Feb 08
11:59:58.43: [ 5141]: --> [7:CONNECT]
Feb 08 11:59:58.69: [ 5141]:
--> [2:OK]
Feb 08 11:59:58.69: [ 5141]: REMOTE wants 4800 bit/s
Feb
08 11:59:58.69: [ 5141]: REMOTE wants A4 page width (215 mm)
Feb 08
11:59:58.69: [ 5141]: REMOTE wants A4 page length (297 mm)
Feb 08
11:59:58.69: [ 5141]: REMOTE wants 7.7 line/mm
Feb 08 11:59:58.69: [ 5141]:
REMOTE wants 2-D MR
Feb 08 11:59:58.69: [ 5141]: RECV training at v.27ter
4800 bit/s
Feb 08 11:59:58.69: [ 5141]: <-- [10:AT+FRM=48\r]
Feb 08
11:59:59.79: [ 5141]: --> [7:CONNECT]
Feb 08 12:00:04.32: [ 5141]: MODEM
TIMEOUT: receiving TCF
Feb 08 12:00:04.32: [ 5141]: <-- data [1]
Feb
08 12:00:04.32: [ 5141]: --> [18:�6���j��#-#]
Feb 08 12:00:04.32: [
5141]: <-- [9:AT+FRS=7\r]
Feb 08 12:00:04.32: [ 5141]: -->
[2:OK]
Feb 08 12:00:04.32: [ 5141]: <-- [9:AT+FTH=3\r]
Feb 08
12:00:05.25: [ 5141]: --> [7:CONNECT]
Feb 08 12:00:05.25: [ 5141]:
<-- data [3]
Feb 08 12:00:05.25: [ 5141]: <-- data [2]
Feb 08
12:00:05.57: [ 5141]: --> [2:OK]
Feb 08 12:00:05.57: [ 5141]: TRAINING
failed
Feb 08 12:00:05.57: [ 5141]: <-- [9:AT+FRH=3\r]
Feb 08
12:00:06.10: [ 5141]: --> [7:CONNECT]
Feb 08 12:00:06.60: [ 5141]:
--> [2:OK]
Feb 08 12:00:06.60: [ 5141]: REMOTE wants 4800 bit/s
Feb
08 12:00:06.60: [ 5141]: REMOTE wants A4 page width (215 mm)
Feb 08
12:00:06.60: [ 5141]: REMOTE wants A4 page length (297 mm)
Feb 08
12:00:06.60: [ 5141]: REMOTE wants 7.7 line/mm
Feb 08 12:00:06.60: [ 5141]:
REMOTE wants 2-D MR
Feb 08 12:00:06.60: [ 5141]: RECV training at v.27ter
4800 bit/s
Feb 08 12:00:06.60: [ 5141]: <-- [10:AT+FRM=48\r]
Feb 08
12:00:07.69: [ 5141]: --> [7:CONNECT]
Feb 08 12:00:24.38: [ 5141]: MODEM
TIMEOUT: receiving TCF
Feb 08 12:00:24.38: [ 5141]: <-- data [1]
Feb
08 12:00:24.39: [ 5141]: --> [18:[�a҃Κ�!�ˋ]
Feb 08 12:00:24.39: [
5141]: <-- [9:AT+FRS=7\r]
Feb 08 12:00:24.39: [ 5141]: -->
[2:OK]
Feb 08 12:00:24.39: [ 5141]: <-- [9:AT+FTH=3\r]
Feb 08
12:00:25.32: [ 5141]: --> [7:CONNECT]
Feb 08 12:00:25.32: [ 5141]:
<-- data [3]
Feb 08 12:00:25.32: [ 5141]: <-- data [2]
Feb 08
12:00:25.64: [ 5141]: --> [2:OK]
Feb 08 12:00:25.64: [ 5141]: TRAINING
failed
Feb 08 12:00:25.64: [ 5141]: <-- [9:AT+FRH=3\r]
Feb 08
12:00:32.65: [ 5141]: --> [0:]
Feb 08 12:00:32.65: [ 5141]: MODEM
<Empty line>
Feb 08 12:00:32.65: [ 5141]: MODEM TIMEOUT: waiting for
v.21 carrier
Feb 08 12:00:32.65: [ 5141]: <-- data [1]
Feb 08
12:00:32.66: [ 5141]: --> [2:]
Feb 08 12:00:32.66: [ 5141]: -->
[2:OK]
Feb 08 12:00:32.66: [ 5141]: RECV FAX: Failure to train
modems
Feb 08 12:00:32.66: [ 5141]: RECV FAX: end
Feb 08 12:00:32.66: [
5141]: SESSION END
----- MODEM CONFIG
-------------------------------------------------
root@minervaserver:/etc/hylafax#
cat /etc/hylafax/config.ttyS4
# $Id: lucent,v 1.22 2005/12/05 15:48:54
darren Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c)
1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
#
HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use,
copy, modify, distribute, and sell this software and
# its documentation
for any purpose is hereby granted without fee, provided
# that (i) the
above copyright notices and this permission notice appear in
# all copies
of the software and related documentation, and (ii) the names of
# Sam
Leffler and Silicon Graphics may not be used in any advertising or
#
publicity relating to the software without the specific, prior written
#
permission of Sam Leffler and Silicon Graphics.
#
# THE SOFTWARE IS
PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
# EXPRESS, IMPLIED OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
# WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
#
# IN NO EVENT SHALL SAM LEFFLER
OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING
FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE
POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
# LIABILITY, ARISING OUT OF OR
IN CONNECTION WITH THE USE OR PERFORMANCE
# OF THIS
SOFTWARE.
#
#
# prototype config for Lucent LT Winmodem using
ltmodem.o driver,
# as well as many other Lucent chipset modems.
# (They
work well with all default Class 1
configs.)
#
#
CountryCode:
44
AreaCode:
0113
FAXNumber:
+44.0113.2426181
LongDistancePrefix:
1
InternationalPrefix:
00
DialStringRules:
etc/dialrules
ServerTracing:
1
# session tracing was
11
SessionTracing:
63
RecvFileMode:
0644
LogFileMode:
0600
DeviceMode:
0600
RingsBeforeAnswer:
1
SpeakerVolume:
off
GettyArgs:
"-h %l dx_%s"
LocalIdentifier:
"Minerva
Appointments"
TagLineFont:
etc/lutRS18.pcf
TagLineFormat:
"From %%l|%c|Page %%P of
%%T"
MaxRecvPages:
50
#
ModemType:
Class1 # use this to
supply a hint
ModemFlowControl:
rtscts # many firmwares
have broken software flow control
Class1TMConnectDelay:
400 #
counteract quick CONNECT response
# If your line supports Caller-ID,
you may want to uncomment
this...
ModemResetCmds:
AT+VCID=1
CallIDPattern: "NMBR="
CallIDPattern:
"NAME="
# Or with the MT5634ZBA-DID you'll probably need something
like...
# ModemReadyCmds:
AT*DS1*DD0*DF1*DN4 # enable DTMF-DID,
wink-start, 4 digits
#
CallIDPattern:
"DTMF" # format of
AT*DF1
# CallIDAnswerLength:
4
# four DTMF-DID digits then ATA
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