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Hi Chris,
If you are using a Lucent Winmodem then give up and return
to your Venus. Once you have your Venus modem check you have the latest
firmware for your modem and use Class 1.0 (Class 2.x is broken on the Agere
Venus firmware).
Upgrade to HylaFAX 4.3.2beta2 or HylaFAX+ 5.0.4 and try
again. A lot has happened to the fax protocol code in the last year and
it's difficult to debug 'old' code.
If you still have problems, post another set of logs here
together with details of your modem and firmware (ATI3 and ATI5 are normal
sufficient).
Regards
ANDREW
RINALDI
Mainpine Limited
Support
USA +1 503 822 9944 | Asia/Europe
+44 1225 869439
From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Chris McLean Sent: 08 February 2007 12:19 To: hylafax-users@xxxxxxxxxxx Subject: [hylafax-users] Modem Training problems on a new install of HylaFax on Ubuntu, we had everything working for about 3 days, until we started to get training failures - the server can no longer receive faxes, but can still send. I have tried many, many different config options for the specific modem (agere systems venus modem (V90, 56K flex)), but always with the same errors. This is happening from any sender. I have attempted generating default configs (using default params) and hacking various lucent config files (this looks like a std lucent chipset), again with the same errors. I have also tried increasing all timeout values relating to TCF, as "MODEM TIMEOUT: receiving TCF" is prominent in the logs. I have tested this as a class 2 modem, but get: COMREC error (code 72)errors - I gave up on this and focused on resolving the class 1 errors. I have attached a receive log and modem config in the hope that others have tackled this before - I have trawled the web for 3 days without any luck on this specific problem. Any help would be very much appreciated. If any further log files etc are needed, please let me know. regards Chris McLean ---- RECEIVE LOG ---------------------------------------------------- root@minervaserver:/etc/hylafax# cat /var/spool/hylafax/log/c000000058 Feb 08 11:59:16.42: [ 5141]: SESSION BEGIN 000000058 4401132426181 Feb 08 11:59:16.42: [ 5141]: HylaFAX (tm) Version 4.2.5 Feb 08 11:59:16.42: [ 5141]: <-- [4:ATA\r] Feb 08 11:59:25.01: [ 5141]: --> [7:CONNECT] Feb 08 11:59:25.01: [ 5141]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS4' Feb 08 11:59:25.01: [ 5141]: RECV FAX: begin Feb 08 11:59:25.01: [ 5141]: <-- data [32] Feb 08 11:59:25.01: [ 5141]: <-- data [2] Feb 08 11:59:25.02: [ 5141]: --> [7:CONNECT] Feb 08 11:59:25.02: [ 5141]: <-- data [23] Feb 08 11:59:25.02: [ 5141]: <-- data [2] Feb 08 11:59:25.02: [ 5141]: --> [7:CONNECT] Feb 08 11:59:25.02: [ 5141]: <-- data [13] Feb 08 11:59:25.02: [ 5141]: <-- data [2] Feb 08 11:59:27.24: [ 5141]: --> [2:OK] Feb 08 11:59:27.24: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:27.79: [ 5141]: --> [7:CONNECT] Feb 08 11:59:29.50: [ 5141]: --> [2:OK] Feb 08 11:59:29.50: [ 5141]: REMOTE TSI "204401" Feb 08 11:59:29.50: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:29.50: [ 5141]: --> [7:CONNECT] Feb 08 11:59:29.77: [ 5141]: --> [2:OK] Feb 08 11:59:29.77: [ 5141]: REMOTE wants 9600 bit/s Feb 08 11:59:29.77: [ 5141]: REMOTE wants A4 page width (215 mm) Feb 08 11:59:29.77: [ 5141]: REMOTE wants A4 page length (297 mm) Feb 08 11:59:29.77: [ 5141]: REMOTE wants 7.7 line/mm Feb 08 11:59:29.77: [ 5141]: REMOTE wants 2-D MR Feb 08 11:59:29.77: [ 5141]: RECV training at v.29 9600 bit/s Feb 08 11:59:29.77: [ 5141]: <-- [10:AT+FRM=96\r] Feb 08 11:59:30.18: [ 5141]: --> [7:CONNECT] Feb 08 11:59:38.53: [ 5141]: MODEM TIMEOUT: receiving TCF Feb 08 11:59:38.53: [ 5141]: <-- data [1] Feb 08 11:59:38.54: [ 5141]: --> [17:~4�NmC�l� �V{�] Feb 08 11:59:38.54: [ 5141]: <-- [9:AT+FRS=7\r] Feb 08 11:59:38.54: [ 5141]: --> [2:OK] Feb 08 11:59:38.54: [ 5141]: <-- [9:AT+FTH=3\r] Feb 08 11:59:39.92: [ 5141]: --> [7:CONNECT] Feb 08 11:59:39.92: [ 5141]: <-- data [3] Feb 08 11:59:39.92: [ 5141]: <-- data [2] Feb 08 11:59:40.24: [ 5141]: --> [2:OK] Feb 08 11:59:40.24: [ 5141]: TRAINING failed Feb 08 11:59:40.24: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:40.79: [ 5141]: --> [7:CONNECT] Feb 08 11:59:42.50: [ 5141]: --> [2:OK] Feb 08 11:59:42.50: [ 5141]: REMOTE TSI "204401" Feb 08 11:59:42.50: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:42.50: [ 5141]: --> [7:CONNECT] Feb 08 11:59:42.77: [ 5141]: --> [2:OK] Feb 08 11:59:42.77: [ 5141]: REMOTE wants 7200 bit/s Feb 08 11:59:42.77: [ 5141]: REMOTE wants A4 page width (215 mm) Feb 08 11:59:42.77: [ 5141]: REMOTE wants A4 page length (297 mm) Feb 08 11:59:42.77: [ 5141]: REMOTE wants 7.7 line/mm Feb 08 11:59:42.77: [ 5141]: REMOTE wants 2-D MR Feb 08 11:59:42.77: [ 5141]: RECV training at v.29 7200 bit/s Feb 08 11:59:42.77: [ 5141]: <-- [10:AT+FRM=72\r] Feb 08 11:59:43.18: [ 5141]: --> [7:CONNECT] Feb 08 11:59:47.70: [ 5141]: MODEM TIMEOUT: receiving TCF Feb 08 11:59:47.70: [ 5141]: <-- data [1] Feb 08 11:59:47.71: [ 5141]: --> [2:] Feb 08 11:59:47.71: [ 5141]: --> [2:OK] Feb 08 11:59:47.71: [ 5141]: <-- [9:AT+FRS=7\r] Feb 08 11:59:47.78: [ 5141]: --> [2:OK] Feb 08 11:59:47.78: [ 5141]: <-- [9:AT+FTH=3\r] Feb 08 11:59:48.64: [ 5141]: --> [7:CONNECT] Feb 08 11:59:48.64: [ 5141]: <-- data [3] Feb 08 11:59:48.64: [ 5141]: <-- data [2] Feb 08 11:59:48.96: [ 5141]: --> [2:OK] Feb 08 11:59:48.96: [ 5141]: TRAINING failed Feb 08 11:59:48.96: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:49.47: [ 5141]: --> [7:CONNECT] Feb 08 11:59:49.97: [ 5141]: --> [2:OK] Feb 08 11:59:49.97: [ 5141]: REMOTE wants 7200 bit/s Feb 08 11:59:49.97: [ 5141]: REMOTE wants A4 page width (215 mm) Feb 08 11:59:49.97: [ 5141]: REMOTE wants A4 page length (297 mm) Feb 08 11:59:49.97: [ 5141]: REMOTE wants 7.7 line/mm Feb 08 11:59:49.97: [ 5141]: REMOTE wants 2-D MR Feb 08 11:59:49.97: [ 5141]: RECV training at v.29 7200 bit/s Feb 08 11:59:49.97: [ 5141]: <-- [10:AT+FRM=72\r] Feb 08 11:59:50.39: [ 5141]: --> [7:CONNECT] Feb 08 11:59:54.91: [ 5141]: MODEM TIMEOUT: receiving TCF Feb 08 11:59:54.91: [ 5141]: <-- data [1] Feb 08 11:59:54.91: [ 5141]: --> [2:] Feb 08 11:59:54.91: [ 5141]: --> [2:OK] Feb 08 11:59:54.91: [ 5141]: <-- [9:AT+FRS=7\r] Feb 08 11:59:54.99: [ 5141]: --> [2:OK] Feb 08 11:59:54.99: [ 5141]: <-- [9:AT+FTH=3\r] Feb 08 11:59:55.84: [ 5141]: --> [7:CONNECT] Feb 08 11:59:55.84: [ 5141]: <-- data [3] Feb 08 11:59:55.84: [ 5141]: <-- data [2] Feb 08 11:59:56.17: [ 5141]: --> [2:OK] Feb 08 11:59:56.17: [ 5141]: TRAINING failed Feb 08 11:59:56.17: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:56.71: [ 5141]: --> [7:CONNECT] Feb 08 11:59:58.42: [ 5141]: --> [2:OK] Feb 08 11:59:58.42: [ 5141]: REMOTE TSI "204401" Feb 08 11:59:58.42: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 11:59:58.43: [ 5141]: --> [7:CONNECT] Feb 08 11:59:58.69: [ 5141]: --> [2:OK] Feb 08 11:59:58.69: [ 5141]: REMOTE wants 4800 bit/s Feb 08 11:59:58.69: [ 5141]: REMOTE wants A4 page width (215 mm) Feb 08 11:59:58.69: [ 5141]: REMOTE wants A4 page length (297 mm) Feb 08 11:59:58.69: [ 5141]: REMOTE wants 7.7 line/mm Feb 08 11:59:58.69: [ 5141]: REMOTE wants 2-D MR Feb 08 11:59:58.69: [ 5141]: RECV training at v.27ter 4800 bit/s Feb 08 11:59:58.69: [ 5141]: <-- [10:AT+FRM=48\r] Feb 08 11:59:59.79: [ 5141]: --> [7:CONNECT] Feb 08 12:00:04.32: [ 5141]: MODEM TIMEOUT: receiving TCF Feb 08 12:00:04.32: [ 5141]: <-- data [1] Feb 08 12:00:04.32: [ 5141]: --> [18:�6���j��#-#] Feb 08 12:00:04.32: [ 5141]: <-- [9:AT+FRS=7\r] Feb 08 12:00:04.32: [ 5141]: --> [2:OK] Feb 08 12:00:04.32: [ 5141]: <-- [9:AT+FTH=3\r] Feb 08 12:00:05.25: [ 5141]: --> [7:CONNECT] Feb 08 12:00:05.25: [ 5141]: <-- data [3] Feb 08 12:00:05.25: [ 5141]: <-- data [2] Feb 08 12:00:05.57: [ 5141]: --> [2:OK] Feb 08 12:00:05.57: [ 5141]: TRAINING failed Feb 08 12:00:05.57: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 12:00:06.10: [ 5141]: --> [7:CONNECT] Feb 08 12:00:06.60: [ 5141]: --> [2:OK] Feb 08 12:00:06.60: [ 5141]: REMOTE wants 4800 bit/s Feb 08 12:00:06.60: [ 5141]: REMOTE wants A4 page width (215 mm) Feb 08 12:00:06.60: [ 5141]: REMOTE wants A4 page length (297 mm) Feb 08 12:00:06.60: [ 5141]: REMOTE wants 7.7 line/mm Feb 08 12:00:06.60: [ 5141]: REMOTE wants 2-D MR Feb 08 12:00:06.60: [ 5141]: RECV training at v.27ter 4800 bit/s Feb 08 12:00:06.60: [ 5141]: <-- [10:AT+FRM=48\r] Feb 08 12:00:07.69: [ 5141]: --> [7:CONNECT] Feb 08 12:00:24.38: [ 5141]: MODEM TIMEOUT: receiving TCF Feb 08 12:00:24.38: [ 5141]: <-- data [1] Feb 08 12:00:24.39: [ 5141]: --> [18:[�a҃Κ�!�ˋ] Feb 08 12:00:24.39: [ 5141]: <-- [9:AT+FRS=7\r] Feb 08 12:00:24.39: [ 5141]: --> [2:OK] Feb 08 12:00:24.39: [ 5141]: <-- [9:AT+FTH=3\r] Feb 08 12:00:25.32: [ 5141]: --> [7:CONNECT] Feb 08 12:00:25.32: [ 5141]: <-- data [3] Feb 08 12:00:25.32: [ 5141]: <-- data [2] Feb 08 12:00:25.64: [ 5141]: --> [2:OK] Feb 08 12:00:25.64: [ 5141]: TRAINING failed Feb 08 12:00:25.64: [ 5141]: <-- [9:AT+FRH=3\r] Feb 08 12:00:32.65: [ 5141]: --> [0:] Feb 08 12:00:32.65: [ 5141]: MODEM <Empty line> Feb 08 12:00:32.65: [ 5141]: MODEM TIMEOUT: waiting for v.21 carrier Feb 08 12:00:32.65: [ 5141]: <-- data [1] Feb 08 12:00:32.66: [ 5141]: --> [2:] Feb 08 12:00:32.66: [ 5141]: --> [2:OK] Feb 08 12:00:32.66: [ 5141]: RECV FAX: Failure to train modems Feb 08 12:00:32.66: [ 5141]: RECV FAX: end Feb 08 12:00:32.66: [ 5141]: SESSION END ----- MODEM CONFIG ------------------------------------------------- root@minervaserver:/etc/hylafax# cat /etc/hylafax/config.ttyS4 # $Id: lucent,v 1.22 2005/12/05 15:48:54 darren Exp $ # # HylaFAX Facsimile Software # # Copyright (c) 1990-1996 Sam Leffler # Copyright (c) 1991-1996 Silicon Graphics, Inc. # HylaFAX is a trademark of Silicon Graphics, Inc. # # Permission to use, copy, modify, distribute, and sell this software and # its documentation for any purpose is hereby granted without fee, provided # that (i) the above copyright notices and this permission notice appear in # all copies of the software and related documentation, and (ii) the names of # Sam Leffler and Silicon Graphics may not be used in any advertising or # publicity relating to the software without the specific, prior written # permission of Sam Leffler and Silicon Graphics. # # THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, # EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY # WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. # # IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR # ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, # OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, # WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF # LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE # OF THIS SOFTWARE. # # # prototype config for Lucent LT Winmodem using ltmodem.o driver, # as well as many other Lucent chipset modems. # (They work well with all default Class 1 configs.) # # CountryCode: 44 AreaCode: 0113 FAXNumber: +44.0113.2426181 LongDistancePrefix: 1 InternationalPrefix: 00 DialStringRules: etc/dialrules ServerTracing: 1 # session tracing was 11 SessionTracing: 63 RecvFileMode: 0644 LogFileMode: 0600 DeviceMode: 0600 RingsBeforeAnswer: 1 SpeakerVolume: off GettyArgs: "-h %l dx_%s" LocalIdentifier: "Minerva Appointments" TagLineFont: etc/lutRS18.pcf TagLineFormat: "From %%l|%c|Page %%P of %%T" MaxRecvPages: 50 # ModemType: Class1 # use this to supply a hint ModemFlowControl: rtscts # many firmwares have broken software flow control Class1TMConnectDelay: 400 # counteract quick CONNECT response # If your line supports Caller-ID, you may want to uncomment this... ModemResetCmds: AT+VCID=1 CallIDPattern: "NMBR=" CallIDPattern: "NAME=" # Or with the MT5634ZBA-DID you'll probably need something like... # ModemReadyCmds: AT*DS1*DD0*DF1*DN4 # enable DTMF-DID, wink-start, 4 digits # CallIDPattern: "DTMF" # format of AT*DF1 # CallIDAnswerLength: 4 # four DTMF-DID digits then ATA |