Re: [hylafax-users] Fax confirmation: Umlauts broken

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Max Mothwurf wrote:

> I use the german templates to send fax confirmations to the sender of the fax.
>
> I noticed that the Subject line contains broken umlauts, but I have currently 
> no real idea how to fix this.
>
> In /var/spool/hylafax/doneq/q68 I can see the recipient of the fax with 
> correct umlauts:
> receiver: somename (Geschäftlich/Fax)
>
> The mail I received contains:
> Fax an somename (GeschÀftlich/Fax) (number) abgeschlossen
>
> The sendlog in /var/spool/hylafax/log does not contain further information
>
> Any idea where else I could look?
>
> Hylafax 4.3.1 SuSE 10.0, postfix version 2.2.5

Things work fine for me with HylaFAX+ 5.0.4 and Mozilla Mail 1.7.13 as 
the mail reader.  ISO-8859-1 is my default character set.

My understanding is that the un-RFC-2047-encoded Subject header should 
be interpreted according to your mail reader's default character set 
(which I assume is ISO-8859-1) and, thus, should be displayed properly 
unless (as I assume) the source for the mail does, in fact, have "À" 
instead of "ä".  If the source for the mail is the problem in the 
display, then the templating process is likely at fault.  If the source 
for the mail is correct, then you may want to double-check the default 
character set in your mail reader.

If the problem is with your mail reader and the mail reader cannot be 
reconfigured to work correctly then it should be possible in the 
templating process to encode the Subject header according to RFC 2047.  
That said, some spam filtering services will look at an encoded Subject 
header using the ISO-8859-1 character set as a spam indication - as they 
may presume that ISO-8859-1 will be the default on most mail readers out 
there and that all other character sets will be RFC-2047-encoded 
always.  In other words, some spam filtering processes may assume that 
Subject headers with ISO-8859-1 characters will not be RFC 
2047-encoded.  And so, by encoding the Subject header you may need to be 
cautious of that.

Lee.

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