Re: [hylafax-users] send problem

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Michele Petrazzo wrote:

> My customer has a strange problem with a fax:
> he try to send a .pdf file to a number, but the fax, after sent to
> hylafax server, disappear immediately from the "send" queue and it
> *doesn't* go to the done queue (for example with the fail field and a
> reason)!
> The very strange thing is that the same .pdf file, sent to me, work!
>
> The servertracing 0xfff show that the send ftp schema are the same on
> both sends and no errors are shown. 


It would help to see that FaxQueuer logging, however.

Lee.

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