Re: [hylafax-users] Faxes cut in half

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

SCIN - Danilo Bottino wrote:

> > I assume that you sent us a fax log from a session where the receiver 
> > claimed the page was truncated?
>
> Yes. Actually the page _was_ truncated as he claimed.. he sent me back 
> the fax, the 2nd page is truncated near the top.


Was it truncated in the image of the fax page?  Or was it truncated 
immediately after the tagline?

> > If so, then the only think I can think of is that the MMR data was 
> > corrupt.  And that would represent a bug in Ghostscript or in HylaFAX 
> > somewhere.
>
> The .ps files in docq are fine. Could it be of any interest if I send 
> you both sent and received faxes?


We're not looking for problems in the postscript source documents, but 
rather probably in the ps2fax-produced TIFF files that reside in docq 
only momentarily... while the fax is in-progress.  Just looking at those 
with a TIFF viewer is probably not guaranteed to help you, either, 
because your viewer may successfully work-around the decoding problem.

What would be useful would be - if the image data is truncated in the 
middle of the fax page (and not immediately after the tagline) - a copy 
of the TIFF file that is being faxed.  AND, what would be even more 
useful would be a copy of the exact data as received by the receiver 
(not a scan of the page, but rather an electronic copy of every thing 
received by the receiver in Phase C.

Lee.

Lee.

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